H.Samuel - Hartlepool Arvostelua 

I bought my Grandaughter a Disney Peter Pan clock. Hartlepool Middleton Grange The service we received was outstanding friendly and would definatly buy again from H Samuel’s. Because of Gary and Eliot. Top notch sales team. Thanks Lads. 🙌🏻🙂

I cannot praise the member of staff nicola enough who helped me so much to make a sentimental purchase for someone she went above and beyond with service and compassion it made my experience much easier I will definitely return to this branch in the future because of this .

Just been in the hartlpool shop wonderful staff very friendly and nicola wonderful she was good at her job take my hat off to nicola spot on she was good at her job wonderful bracelet well happy 😊😊

Fabulous service today from Leigh at the Hartlepool branch. Polite and very personable. A credit to H Samuel.

The manager Gary was very kind and respectful.

Manager Gary was amazing with his customer service today. Made my nana feel very comfortable getting her ring off which was affecting her circulation. All around very lovely and friendly guy!

Leigh was brilliant, the store was fairly busy (within Covid guidelines) and she was able to manage customers expectations and still provide fantastic customer service.

We were able to look at the products before choosing, and she happily answered questions about specifications of the watches. I had two young children with me and didn’t feel at all out of place or in anyone’s way which was lovely! Leigh explained the warranty and also offered additional protection for the purchase.

Service like this makes me want to come back and use the store again. Definitely a credit to the company- thanks again for all your help Leigh!

I don’t normally ‘star’ customer service with a 5 star rating. However, on this occasion I have.
The young lady that helped me choose my purchase was very helpful and friendly. In particular with your company’s after sales service.

Hi you did brilliant thank you will buy off you again.

nice and friendly staff , will shop there again

Absolutely amazing staff, happy to help with anything

I bought a Watch from your Hartlepool shop and the Staff were extremely helpful and friendly.A link was taken out of the strap with no fuss and in no time at all.Excellent Service.

Very friendly and helpful staff , picked my new watch up after losing my red arrows watch , they altered the size of it and tried selling me another red arrows , great service and I’ll probably will be back at some point for another . Well done Hartlepool lasses xx

The help I got from the staff was very good and I found they where very polite

Both staff members were very friendly, chatty and accommodating, first class service

Amazing customer service - Hartlepool store

Thank you

Excellent service, staff were so helpful and friendly.