Howdens - Goole Arvostelua 

They seem to just make the price up! We had exa try the same wardrobe quoted from 2 different Howdens, with wildly different pricing. Surely ther must be a pricing structure to ensure fairness & transparency??
Add to that not even a phone call over an idea of what time delivery would be. A day of work lost as the delivery didn't turn up until 4.40pm, & only after I had phoned to ask if it was still being delivered.
Customer service really does need to improve.

Lovely guy, very effective service

Good service and very helpful

This company will do anything in their power to stop anyone claiming on their warranty for the poor quality items they sell. Flooring barely lasted 3 years. After being specifically told by them and the fitter to install the floor the way we did, they insist they did not and now the floor is knackered, will not accept responsibility. Would never recommend to anyone.

Gina from the Bridgwater branch has been amazing. From start to finish she has made our journey a lot less stressful, from coming out to visit, myself going into the store to make sure I choose the right colour choice, to organising the Quartz's team. Very happy customer

I deeply regret getting my kitchen from Howdens. The quality of the units is inferior and the kitchen sink has a huge chip in it already. Having saved for years I am deeply disappointed. When I emailed my local branch in Newton Abbot to complain about the chip in the kitchen sink they could not have cared less. Extremely substandard products.

Bought 2 kitchen doors and was surprised to find holes for hinge fitting on both sides. The doors could have just holes on one side if turned through 180 degrees for the opposite opening. The 6-hole design for the door is therefore a company oversight; however being charged for 6 blanks was an even bigger oversight. A few pounds was insignificant but showed Howdens in a very bad light.

Very good experience overall and a massive thank you to Bill Bedford of Howdens in Seaford… patient doesn’t begin to cover it.. explained everything to the point where I actually thought he was going to come to my house and fit this kitchen himself.. what a great guy for Howdens Kitchens to have onboard… cannot fault my experience from start to finish.. thanks Bill

Problem with order sorted straight away great customer service.

Goole Howden’s
Always great service
Really helpful,
All the staff from front desk,
Design,
And warehouse, couldn’t fault their service, consistently good,

Howdens Segensworth
I wish to highly recommend Paige for planning and pricing our upgrade also Amity kitchen fitters.
Delivery arrived At 8am prompt ready for Samuel De-Ste-Croix to take in and start work, perfect.
All work carried out in an efficient and clean way.
All waste products and packaging removed and our property was left clean and tidy. Thank you for job well done. R.D.D

My builder used a Howdens branch in Bury and they were excellent . Except they told me that I could have a coffee maker as a thankyou for my purchase. My emails were ignored as I enquired twice. ( unless my builder claimed it of course) Small issue but after spending such a lot of money with them a little coffee maker wouldn't have hurt. Had to buy some extra shelves and door knobs and used the Hazel Grove branch, they were excellent! First class customer service, fast polite and friendly. Well done Hazel Grove

We had 2 quotes from Howdens, nothing special, lack lustre design. The last quote was in December 2023 where the “designer” said I will come back with the price for the quartz - never did. The designers at Howdens Warminster are a complete joke , very amateur with no real world experience of designing kitchens or driving a sale. We have since bought elsewhere with better quality and experience.

Gemma's excellent customer service @Walthamstow branch.
Always provide fantastic service.
Well done 👏

Great service from Howdens in Ham,Richmond .Our kitchen looks amazing-Tanya spent a lot of time with us changing it up until the last minute.
We are delighted with the final look-advice-don’t rush your choices -even if you think you need a neutral shade sometimes going bold is best!
Thanks to all the Howdens team in Ham.

Very helpful young man nothing too much trouble.

If I could turn back time, we would never have ordered a kitchen from Howdens. I don’t think I can convey how stressful the process has been.
We were told all the right things so that we bought a Howdens kitchen, then a design they (designer and fitter from Howdens who had both been to the house) deemed perfectly workable to get us to order the kitchen, on the day of installation (having stored the kitchen at our house for over 2 months), it was suddenly unworkable. When literally nothing about our room had changed. Misselling? Absolutely not according to the depot manager at Poulton le Fylde. Yet we’re left feeling like it’s all been a bit of a scam.
The whole experience has been absolutely appalling and I hate being in the house. 5 weeks on, no working kitchen. The response from Howdens? Not our fault, (how is it not, you all changed your tune on the day of installation?!), effectively stop complaining, have a bit of free flooring.
I can only conclude the great customer services scores I read about about on Which reviews must be related to other branches. Sadly they had provided me with a false sense of security. Beware.

We have used Howdens several times. Always a great service, quick delivery, quality products.
If there is any issues, they are dealt with immediately.
You are spoilt for choice with the kitchens available .

The staff at the Goole depo are always welcoming and friendly