Hotel Raffaello Arvostelua 

La qualità di questo hotel è ben lontana da quanto si legge nelle recensioni su Google , che appaiono del tutto fuorvianti.
Non ho mai soggiornato in un albergo così deludente in tutta la Lombardia: personale privo di professionalità, atteggiamento scortese e nessuna attenzione al cliente.

Gli arredi sono datati e maltenuti, in netto contrasto con le aspettative di una struttura che si definisce di livello superiore.
Un’esperienza negativa sotto ogni punto di vista, che non consiglierei a nessuno.

Con una gestione simile, l’unico effetto certo è quello di allontanare i clienti.

Unprofessional and rude front desk staff.
Old furniture and poor service, far from the standards of a 4-star hotel.
Definitely a place to avoid.

Completely unprofessional staff at the front desk.
Nothing about this place reflects a four-star experience.

The food (dinner) was over priced, a lot was missing from the menu including part of a set meal and I had to pay extra to replace the missing potatoes, that was supposed to be part of the set meal. This should have been provided without charge. The price on the mini fridge was erroneous, we were charged 3 times the prices stated on the mini fridge because we were charged tax times 3, this left a sour taste in our mouths. On our arrival we tried to get something to eat from the snack bar, but were told the kitchen was closed. We got complimentary drinks on our arrival but my sister was given gin and bitter lemon, instead of southern comfort and lemonade. Lovely hotel room but far from the city.

A horrible hotel with rude reception. I was booked into this hotel because it is near a conference centre. I spent two sleepless nights there as my room was full of mosquitoes and bed bugs. I complained about the room and was dismissed saying “insects are normal”.
Besides this, the bed and pillows were hard and uncomfortable. I recommend staying as far away from this hotel as possible.