Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia16-17 Regent Street, SN1 1JQ Swindon, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Näytä lisää
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I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Näytä lisää
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Swindon
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
16-17 Regent Street, SN1 1JQ, Swindon, Yhdistynyt kuningaskunta
4,6
Erinomainen
203 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I pre ordered an LP from the local shop…
I pre ordered an LP from the local shop and collected it on the day of release. Received appropriate emails concerning the order.
The whole transaction went through perfectly
20. lokakuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Service was excellent item arrived within a couple of days to the store and i was made very Wellcome when went into the shop in Swindon to pick up the Blu-ray disc . Keep up the good work .
22. lokakuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Presenter
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting upstairs
The staff great .
But I'm disabled and can't get up stairs to look for any D V D s.
And I destroy things in the shop because there is no room for me to move in there .
I think I break things every time I go in .
But if you don't comply with the law on space for wheelchairs and mobility scooters things will be broken.
14. lokakuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Sue
Thanks for leaving us a review. We are happy to hear that the team at the hmv Swindon store are on top form; however, we are very sorry to hear of the issues that you're experiencing when you're visiting the store, regarding space and access to certain parts of the store. Please be assured that team members at the store will always be happy to check on items or titles on your behalf should you not be able to do so yourself.
We will also raise this matter with the relevant department for their reference. We pride ourselves on the service that we offer but we rely on customer feedback in order to move forward and keep improving. We would therefore like to thank you for taking the time to make us aware of your thoughts.
Thanks.
Vastaus yritykseltä hmv (UK) - Swindon
Hi Mrs Hatherall
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Swindon
Dear Katryn,
Thanks for your review,
We are so pleased to hear that you found our staff efficient and professional, however, feedback of any nature is important to us and we'd love to be able to boost your rating so please do let us know what's happened at support.hmv.com and we'll see if we can help.
Thanks,
Vastaus yritykseltä hmv (UK) - Swindon
Hi Eileen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly
Friendly, helpful, knowledgeable in a relaxed atmosphere in both Swindon and Plymouth shops. Ordering a vynyl in one shop for delivery in another was easy, Especially in the Swindon shop where the assistant was very helpful. Found lots of stocking fillers for the family whilst browsing, well worth a visit in person rather than online.
27. elokuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
She was really helpful
11. elokuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Swindon
Hi Mr Clayton
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Didn't receive an email to make me…
Didn't receive an email to make me aware that my product was delivered and when I went in store they weren't very helpful either just stood around chatting with friends
1. elokuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Liam
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
i CONTACTED hmv AND ORDERED A COUPLE OF…
i CONTACTED hmv AND ORDERED A COUPLE OF CDs and they were so helpful,,looked to find the CD I partidularly required and they got back quickly and I received both and was exeptionally happy with their service from the Swansea Branch '
Gail Ramsey
7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Swindon
Hi Gail
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, happy with the experience and vibe of the store
14. heinäkuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi joe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great value for the money would…
Great value for the money would recommend this product and service thank you
7. heinäkuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Vastaus yritykseltä hmv (UK) - Swindon
Hi Jess
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Perfect service thanks hmv👍👍🔥
8. kesäkuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Stephen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Prompt service in store to pick up…
Prompt service in store to pick up parcel and a smiley staff y
29. toukokuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi Christina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Swindon
Hi Will
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy ordering.On time delivery.Good…
Easy ordering.On time delivery.Good communication
26. toukokuuta 2023
Vastaus yritykseltä hmv (UK) - Swindon
Hi BARRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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