Was trying to buy a specific tshirt for my grandson, not in stock in store, really helpful member of staff in Stirling store - located tshirt online, offered to order and gave option of in store c... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB
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Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Näytä lisää
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It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Näytä lisää
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Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Stirling
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Yhdistynyt kuningaskunta
4,7
Erinomainen
175 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Was trying to buy a specific tshirt for my grandson, not in stock in store, really helpful member of staff in Stirling store - located tshirt online, offered to order and gave option of in store collection or home delivery, chose home delivery... delivered very quickly... t-shirt good quality, happy with purchase. Very happy with service, really positive customer experience.
14. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent in store experience at Stirling Scotland.
Excellent in store staff at the Stirling branch Scotland as usual. Excellent communication regarding shipment of product.
18. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hello Slippery
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Item (dvd) arrived promptly in store
Item (dvd) arrived promptly in store. Was sent text to inform me I could collect. Slick service.
8. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very easy to find what i was looking…
Very easy to find what i was looking for. Fast delivery
3. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was quick to order
It was quick to order
I managed check out in the end
The order was processed and delivered very quickly no issues
25. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff at Stirling HMV are wonderful
It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at Stirling HMV. They are helpful, friendly, welcoming and efficient. Always ready to chat but still keep moving. It feels like a club. I'd be lost without this branch.
19. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Marion
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Stirling
Hi AMIR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nice & easy collection
Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.
8. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
We got scammed
I go to hmv a lot and I love it but today I went with my siblings and we got 5 posters, the guy at the counter scanned one of the posters like three times and charged us for 7 posters, none of us noticed cause the guy was like talking a lot(probably trying to distract us) and my sister only saw that he charged us for 7 posters when we got home. We went to hmv in the Stirling thistle centre and the guy was like maybe 50-60 years old but I didn’t really get a good look at him because I wasn’t paying attention
10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Stirling
Hello Oscar
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Vastaus yritykseltä hmv (UK) - Stirling
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Went to hmv Stirling to pick up an…
Went to hmv Stirling to pick up an order but when I got home there was an item missing when I was informed it was in store!! When I called customer services, they said it was definitely at the store when I was there a week ago!!!
No, ohhh let us get it delivered for you for the inconvenience or let’s give you a wee good gesture voucher.
No!!! It was more like ha ha!! Sorry about that but Off you pop to Stirling again for another 24mile round trip!!! At no expense to yourselves when it was your error!! Got a ridiculous amount of apologies but to be honest a sorry with no effort made doesn’t quite cut it!! It’s a very Poor show hmv!!
Especially in an age where physical media is fragile you’d think you’d want to retain good customers and resolve mistakes!!!
Well I collected my order but that will be the last time. Nobody likes being messed around!!
30. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Thanks for your review.
We are sorry to hear about this Click & Collect issue and that you were not aware prior to collection that your items had been split into multiple parcels and that this was not made clear upon collection. Please be assured that we have raised this with the relevant department for further investigation.
We pride ourselves on the service we offer and rely heavily on customer feedback to help us improve. Thank you for taking the time to share your thoughts and suggestions with us.
Excellent Staff service.
25. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Stirling
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Personalised service at hmv Stirling
Personalised service at hmv Stirling , all the staff are absolutely brilliant. Fantastic selection of music . Always a joy visiting the shop , there probably every 2 weeks.
25. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi MaryWilkie
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stirling store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Always love HMV
Always love HMV. And I always know that if I can't get something in store then I can easily get it delivered to the store where I can pick it up. A good selection of Funko Pops is always a bonus!
14. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Ayanna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Stirling
Hi Michael
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always helpful and friendly as if they…
Always helpful and friendly as if they were glad to see you.
30. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Tony,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Stirling
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Highly recommended…
The ordering was easy through the website. The click and collect order arrived promptly 2 days later and the person who served me was incredibly friendly and complimented my musical taste. Overall a great experience and I would definitely recommend HMV click and collect service!
2. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Stirling
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vastaus yritykseltä hmv (UK) - Stirling
Hi Amelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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