Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Hmv redditch has fantastic staff all showing great product knowledge.,no problem appears to be to great and invaluable assistance is provided when necessary. If time allows you get good conversations... Näytä lisää
Yritys on vastannut
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Näytä lisää
Yritys on vastannut
Your store in Redditch didn’t have the cd I wanted in stock but as soon as I asked an assistant he went online straight away & found what I was looking for which I ordered and was very surprised & pl... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Redditch
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Yhdistynyt kuningaskunta
4,8
Erinomainen
176 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ordered 2 LPs for collection at store
Ordered 2 LPs for collection at local HMV. One was available in 2 days, the other arrived on the release date. Well packaged. Good service, will use again.
26. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Redditch
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service as always,streets ahead…
Great service as always,streets ahead of Amazon.Thank you.
9. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Redditch
Hi Norman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
OVERALL GOOD JOB…
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart from taking a while I can't fault anything else so overall happy customer.
5. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Redditch
Hello Richard
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
order on line and pick up in store
order on line and pick up in store, nice and easy
24. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item delivered to store and ready for…
Item delivered to store and ready for collection. No problems.
27. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Mr Bell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, the item I wanted was not in stock but I was able to order and it was delivered quickly.
13. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Store was great to browse
Store was great to browse, one item not available, but the helpful staff located it and ordered in for me. I chose to collect from thr store.
8. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Ken
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order and like the personal…
Easy to order and like the personal touch to be able to collect from store.
3. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Regene,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vastaus yritykseltä hmv (UK) - Redditch
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and Help Store Colleagues
Went in to the Redditch HMV to buy the X-Files complete set on dvd but the only one that was on the shelf had packaging damage and this was for a gift. A member of staff understood and kindly ordered me another one and it was at the store within 2 days. Will be visiting the store again to purchase more gifts.
11. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hello John
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
I went and got return to oz and it got…
I went and got return to oz and it got scanned 2 times even tho I only got 1 and I didn’t notice till I got home and I can’t afford 2
17. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Redditch
Hello Consumer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great friendly service at my local HMV…
Great friendly service at my local HMV store.
10. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top Marks
Polite, attentive and very helpful staff. Bought a dvd, and ordered one - the process was clearly explained. So much more pleasant and user friendly than buying on line. Excellent service, thank you.
12. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Alcester,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was 3 days late in arriving…
The item was 3 days late in arriving apart from that everything was fine
7. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Geron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed to the store recently, we can also see that you are in receipt of your order. Apologies for any disappointment that may have been caused as a result of this slight delay.
Ordering is easy and picking up from…
Ordering is easy and picking up from the store was fine, just one item took a bit longer than expected to arrive.
1. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hello Stephen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Vastaus yritykseltä hmv (UK) - Redditch
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was made swiftly for a…
The order was made swiftly for a relatively rare record. Contact was constant and immediate. Staff were engaged and interested.
16. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful
Helpful, pleasant staff at Redditch store. They ordered my CD and I received it within the SLA timescale.
Very happy to use again.
6. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Redditch
Hi Eamonn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still one of the best stores around
Still one of the best stores around, the amount of choices there are is amazing
24. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Redditch
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Redditch
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.