Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Näytä lisää
Yritys on vastannut
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Näytä lisää
Yritys on vastannut
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Reading
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Yhdistynyt kuningaskunta
4,7
Erinomainen
242 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service website easy…
Excellent customer service website easy to order from
19. heinäkuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Garry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Helpful and friendly service always
HMV get me old films for my parent birthdays I always get them an old film. HMV are always helpful in looking for titles and if they cannot get a film suggest where I might get the film. The staff at my Romford store are always helpful and friendly.
Stephen Johnson
14. heinäkuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Reading
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A valued store
A valued store. Staff are always friendly instore, good selection of music and film and online you can buy what you want. I've had a good experience with HMV.
1. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Reading
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great staff
19. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Kept informed at all times and easy to…
Kept informed at all times and easy to pick up!
6. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Martin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent shopping experience as ever
19. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Variety, friendly, support hmv shops etc
I checked online first for vinyl storage to curb dust & dust mites. I decided to go to the store as lovely sunny day & not been far for ages also support shops. I found what wanted but then bought other things which regret now as need another storage so may take vinyl cleaning kit back & get more storage. The first guy was friendly chatty. The second guy also friendly & chatty but I could not pay so will go monthly. Kindly gave me a bag as well. Please support hmv shops we don’t want them to shut & make people redundant do we? No!! Reading already a bit of a ghost town & lots of shops restaurants shutting.
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Reading
Hello Nathalie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Superb counter staff :)
Excellent service from the knowledgeable and enthusiastic staff, decent deals and always nice to browse physical media!
4. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff in store
Great staff in store, easy process to order and collect, staff very helpful. Great all round
1. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Loz
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I loved HMV's instore pre-ordering…
I loved HMV's instore pre-ordering service and would definitely recommend it. The staff took my order in cash and took the time to fully explain the process to me at the time of ordering. I then received 2 emails telling me my order was being dispatched and was ready to collect. It arrived on the day of release. The collection in the store was very easy and took only a few minutes. A very smooth service that makes pre-ordering an enjoyable and stress-free experience.
2. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Customer Service
They didn't have the cd we (my daughter and I) were looking for but the guy who served us Jre was very helpful and ordered it for us to be delivered in branch.
20. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Reading
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Reading
Hello Bridget
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Vastaus yritykseltä hmv (UK) - Reading
Hi Matt
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Reading
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Reading
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order, good quality products
Easy to order, delivered promptly and exchanged part of my order with no problem. Very happy with our new record player
12. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Louise
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Food communication on stuff of order
Food communication on stuff of order. Picked up from store no problem. Good courteous service from young male Attendant.
7. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Rob,
Thanks for getting in touch with such a positive review; we are really glad to hear that everything went well and we look forward to serving you again soon!
Cheers!
Very helpful and polite member of staff…
Very helpful and polite member of staff that I dealt with.
26. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Reading
Hi Michael
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.