Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store? The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collecta... Näytä lisää
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Sijainti
Vaihda sijaintia73 / 75 Dolphin Centre, BH15 1SY Poole, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
While visiting the HMV Poole store, my husband stepped in front of a lady in an aisle to pass by — just as she went to reach for an item. It was a simple human error, and he immediately apologised... Näytä lisää
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Very good overall. I was able to buy the product I wanted at a good price, although it was slightly difficult to locate in store - there were several options where a 4K anime might be and I had to hun... Näytä lisää
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Mainly the experience was really good, just that one of the covers on one of the vynl albums was damaged. It couldn't be seen as it was the inside cover. Other than that I thought the 3 for £66 was an... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Poole
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
73 / 75 Dolphin Centre, BH15 1SY, Poole, Yhdistynyt kuningaskunta
4,8
Erinomainen
137 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä hmv (UK) - Poole
Hi Derek
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
New Release not in my local store…
Visit to local store to find new release proved to be a waste of time. However the online service was good. Although there was over half an hour queue wait to get on line, the vinyls I wanted were in stock. Posted out and arrived in 3 working days.
25. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
It was so easy to collect the item
It was so easy to collect the item. The staff member was friendly.
13. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi kathleen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Classic DVD
The DVD I had been wanting to buy was a bit difficult to find. HMV found it for me at a good price and then delivered it to my nearest store. All went very smoothly with great communication.
11. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful friendly staff.
22. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Poole
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Stereo purchase …
Guy in the shop was great but I wasn’t emailed to say the item had arrived at the store
29. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Although I was happy withy purchases I…
Although I was happy withy purchases I just wish the postage was quicker as I clicked and collected
18. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Mr Baker
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Good and friendly customer service
Good and friendly customer service. The lady was very helpful.
2. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
ULTRA QUICK DELIVERY
Right product - right price -easy purchase - ULTRA QUICK DELIVERY!
5. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy and quick to order and collect…
Easy and quick to order and collect pleasant staff
27. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi joy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff and they can order what's not in stock
Why pay for postage or a Prime subscription when you can get an order sent double-quick to a local store?
The Poole branch has a big enough stock to ensure pleasant browsing, with plenty of collectable Blu-rays, 4K discs and vinyl records. It also has very friendly staff who seem to know their films and music. I'll continue spending money there wherever I can rather than helping enrich the online giants.
16. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
That their customer service is excellent
The gentleman who served me was very polite and helpful.
9. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Lillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Poole
Hi Stephanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Broken
Ordered a few cds online. One of the cds arrived with a broken case where the hinges were broken, causing it to be split in two and I had to replace the case.
7. tammikuuta 2024
Vastaus yritykseltä hmv (UK) - Poole
Hi Ace
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Kind Regards
We were assisted right away when asked…
We were assisted right away when asked for the product, and the staff are polite and helpful.
29. joulukuuta 2023
Vastaus yritykseltä hmv (UK) - Poole
Hi Cecil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
23. joulukuuta 2023
Vastaus yritykseltä hmv (UK) - Poole
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No email received from HMV Poole store…
No email received from HMV Poole store that they had received the CD that I had ordered on-line.
23. joulukuuta 2023
Vastaus yritykseltä hmv (UK) - Poole
Hi Audrey
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Easy to order
Easy to order
Can you keep it in the shop for me as I have noravirus and I might have to go to hospital and be put on a drip.
22. joulukuuta 2023
Vastaus yritykseltä hmv (UK) - Poole
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good choice and availability
Good choice and availability also the ease of clock and collect at my local store. Friendly and helpful staff.
22. joulukuuta 2023
Vastaus yritykseltä hmv (UK) - Poole
Hi Geoffrey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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