Amazing customer service, was taken around the store trying to find a vinyl but it wasn’t anywhere and so I ordered it in store! Even though my dispatch was delayed they kept me informed and updated w... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 39, Queensgate Shopping Centre, PE1 1NH Peterborough, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered and paid for a DVD on line and collected it at my new local HMV shop in Queensgate Peterborough - easy transaction - prompt and polite service from the chap at the counter. Great to have... Näytä lisää
Yritys on vastannut
Want to give a massive shout out to the Peterborough Store, I was served by Adam and purchased 2 items i.e Blu-Rays that were scanning at the wrong price/price hadnt been updated from the websit... Näytä lisää
Yritys on vastannut
The assistants in the shop were really helpful, when I was asking about a certain video, the emails I received and the collection of my purchase. Excellent
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Peterborough
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit 39, Queensgate Shopping Centre, PE1 1NH, Peterborough, Yhdistynyt kuningaskunta
4,5
Erinomainen
45 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Went to collect orders for me and my…
Went to collect orders for me and my poorly husband, they wouldn’t give me my husbands because I didn’t have id only the order number on phone, but did give me mine even though I didn’t have id, my husband had to struggle to get into store to collect item. Not happy and last time I order from you
13. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Cindy
Thanks for leaving us a review. We're sorry to hear that you were unhappy with your store experience - please be advised that we do require ID verification when picking up collection orders from store for security reasons, but if you require any further assistance, please contact us at support.hmv.com.
Had to walk to shop I am disabled…
Had to walk to shop I am disabled counter assistant didn’t accept my id from my wife
13. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Ray,
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Consistently Excellent Service
I visit HMV frequently and I have had a pleasant experience all around tbh. Consistently excellent service.
4. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordeing things from HMV
Ordeing things from HMV, you get friendly staff, and they know what they are doing.
10. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Kevin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered off HMV in store got delivered…
Ordered off HMV in store got delivered something to store would use them again
5. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Vastaus yritykseltä hmv (UK) - Peterborough
Hi KN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Everything looked great and the people…
Everything looked great and the people where amazing. Even when I asked so.many questions they where very cheerful.
9. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Diane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The assistants in the shop were really…
The assistants in the shop were really helpful, when I was asking about a certain video, the emails I received and the collection of my purchase. Excellent
3. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi bertie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website easy to use.
Website easy to use.
Item delivered to shop quickly for collection
Staff in shop friendly and efficient
26. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery of the purchase
Quick delivery of the purchase, helpful and friendly staff when collected it, be shopping again!
23. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Peteris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sales man was excellent
20. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Susan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely to see HMV back in Peterborough…
Lovely to see HMV back in Peterborough and able to order what I needed - no problems at all
28. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi rosemary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who I dealt with was very…
The person who I dealt with was very helpful
4. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service and helpful staff
2. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Samantha
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Massive Shoutout To The Peterborough Store!!
Want to give a massive shout out to the Peterborough Store, I was served by Adam and purchased 2 items i.e Blu-Rays that were scanning at the wrong price/price hadnt been updated from the website to reflect instore, after some back and forth with the manager (sadly cant make out the managers name written on the card provided with the receipt ) went above and beyond and honored the price for those blu-rays that were showing on the HMV website.
I shop regularly at the Peterborough Store, the Peterborough Store is fantastic addition to Queensgate as it saves me time instead of having to travel to various HMV stores in the UK to purchase physical media.
Due to this experience today 19/03/2026 this will keep me shopping at the Peterborough Store for many years to come.
This is the type of experience i expect after being let down so many times by the online website.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Peterborough
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kept informed of an order
Kept informed of an order, including the collection date, all in quick time.
8. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hello Mr England,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff very helpful Peterborough…
Great staff very helpful Peterborough branch
8. tammikuuta 2026
Vastaus yritykseltä hmv (UK) - Peterborough
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.