The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Näytä lisää
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Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... Näytä lisää
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i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Merry Hill
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Yhdistynyt kuningaskunta
4,7
Erinomainen
350 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
DVD order
The item I wanted was not available immediately but it was ordered and arrived within 4 days. The staff where very polite and helpful and I am very pleased with my DVD.
16. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service was brilliant
Customer service was brilliant , Store well stocked
4. huhtikuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Les
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Because,my order that I ordered for was…
Because,my order that I ordered for was on time,and the staff were in store were very polite and couldn't do enough for me,when I went for my parcel.
31. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Jeremy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Special ordered albums for me
Special ordered albums for me. They were delivered really quickly and in excellent condition. Excellent & friendly staff.
27. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Roy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff was very friendly and had the…
The staff was very friendly and had the package ready in place to give to me.
24. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Annette
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The vinyls worked amazingly customer…
The vinyls worked amazingly customer service was fantastic
17. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Not a happy customer
I went in on the Sunday ,knowing that some people had received their copy.
I was told I couldn’t have it until ‘release day’ then later on , I had an email saying it was ready for collection 🤬
15. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Carl,
Thank you for your feedback.
We can see the item ordered was not released until 16/03/26, therefore marked off at the store following closing at 5pm that day to advise you this would be ready for collection upon the Monday morning for the release date.
We do hope this helps to clear up any confusion, and hope that you enjoy your purchase.
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Archie,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Placed order online
Placed order online, got a confirmation email. But never got a collection notification email for the date expected. Had to chase up customer services to be told that the item *had* been ready to collect on the expected day, but no email had been sent.
17. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Paul
Thank you for taking the time to leave us a review. We are sorry to hear you did not receive a notification from the store, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this.
HMV is my favourite shop
I always enjoy going into HMV, and i love the customer service.
9. marraskuuta 2025
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast serviceQuick service items arrived intact…
Quick service items arrived intact after a few days
13. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Denise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite very helpful would definitely…
Polite very helpful would definitely use again
12. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Kevin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service very friendly and…
Excellent service very friendly and helpful staff 👍
2. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Mr Cox
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great funko pop purchased.
Great funko pop purchased.
I would have given 5 stars however I first went to purchase the item in the Merry Hill store. I was told by the staff that the figure was no longer available and they couldn’t get hold of it for me. I walked out the store and found it myself on the HMV website and ordered it.
🤷🏻♀️.
28. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi there,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Adam in the Merry Hill store sold me a…
Adam in the Merry Hill store sold me a hoodie which I am really happy with. But he did it with a smile and an amazing attitude. I will definitely be back. Thank you Adam
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My overall experience with HMV when I…
My overall experience with HMV when I made an order went very well, and delivered on time. I’ve never had any issues when buying from HMV so I will continue to use them in the future.
1. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Merry Hill
Hello Mike
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good choice of stock
Good choice of stock. Knowledgeable, helpful and pleasant staff.
18. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The member of staff was very polite and…
The member of staff was very polite and was very efficient
15. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Merry Hill
Hi Joanna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant customer service in store…
Brilliant customer service in store today. Crudge and Martin were so knowledgeable and very helpful...a couple of other members of staff were great too but I neglected to take their names. Very helpful! We left as happy customers, thank you very much.
15. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Merry Hill
Hello laura
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Merry Hill store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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