I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Näytä lisää
Yritys on vastannut
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
Yritys on vastannut
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Livingston
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Yhdistynyt kuningaskunta
4,9
Erinomainen
239 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
There was to excellent staff that went…
There was to excellent staff that went out of their way to help and get me what I needed . It was a really busy day yet those ladies were exemplary. Thanks to them both - Zoe and Leah.
15. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Nicky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service got my goods with in…
Excellent service got my goods with in a few days. Thank you
16. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered online for store collection
Ordered online for store collection. Good communication re availability. Collection at store fast and straight forward. Great service and happy to recommend.
6. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Neil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order
Easy to order. Kept updated re order and received as advised. All without any hassle.
10. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Which is exactly how it should be...
Great service
Great service, ordered online for pickup at the nearest shop. Emailed when items were available and the staff in the store were very helpful
3. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The lady that helped us in the…
The lady that helped us in the livingston store was so helpful, she took time to give us advice and to tell us what product was best for our daughter and also advised we bought cleaning products f9r the record player (so even added to the sale!) Lovely to talk to and so approachable nothing was too much for the lady. Very kind and lovely lady
21. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff helpful most products they had or…
Staff helpful most products they had or were willing to get
3. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hello Stuart
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Sent the wrong size
Sent the wrong size, I ordered a size large and got a size small despite ordering it at the counter in an hmv store
1. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Derek
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Good experience
Ordering the item online was easy and straightforward.
Emails kept me up to date with what was going on.
Sales assistant in store was friendly and helpful. She opened the box to help me check my order and took away the packaging for me, making it easier to carry.
30. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful great service
24. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff always friendly and helpful like…
Staff always friendly and helpful like family.
4. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Dave
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item as expected that I had to order…
Item as expected that I had to order online. Supposed to be in stock in Livingston according to website but wasn't.. Sucked in to order through HMV by 20% discount friends and family offer that didn't work for any of the friends or family.
Staff in store were friendly.
14. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Mr Millar,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Fantastic service
Elle at your Livingston store was so helpful and made my 7 year old niece very happy. She sourced exactly what we were looking for and although the item wasn’t available in store she ordered online for us there and then and ensured we got our item. It would have been so easy for her to advise us sorry it’s out of stock and left it at that but Elle was so proactive & straight away found the item online and said although it wasn’t in stock don’t worry I can still get it for you and deliver it to your home address. Fantastic service with a smile & it was all done so effortlessly. Good service isn’t something we get a lot these days in retail but Elle stood out for all the right reasons - what a credit to your store and brand.
16. marraskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Claire,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vastaus yritykseltä hmv (UK) - Livingston
Hi Thomas,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Always a great service from the staff…
Always a great service from the staff at the livingstin store
27. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Lisa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were really helpful
The staff were really helpful, first member was unable to answer my question but it was no trouble for them at all to seek out another staff member to resolve my query.
26. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hello Dean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easily got my parcel
15. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Lucie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Vastaus yritykseltä hmv (UK) - Livingston
Hi Sharon,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick and easy transaction and fast…
Quick and easy transaction and fast secure delivery.
9. lokakuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Badger,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
👍👍👍👍👍👍👍👍👍👍👍👍👍👍
16. syyskuuta 2024
Vastaus yritykseltä hmv (UK) - Livingston
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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