One assistant in particular goes out of her way to help in everyday she can her name is caroline
Yritys on vastannut
Sijainti
Vaihda sijaintia32B Newlands Centre, NN16 8JB Kettering, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Näytä lisää
Yritys on vastannut
My experience of HMV during the past Twelve months is that they are an excellent company. I cannot fault the service that they have given me. Staff are very knowledgeable whether with buying or... Näytä lisää
Yritys on vastannut
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Kettering
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
32B Newlands Centre, NN16 8JB, Kettering, Yhdistynyt kuningaskunta
4,9
Erinomainen
131 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä hmv (UK) - Kettering
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very polite and happy to…
The staff were very polite and happy to help with your enquiries
6. kesäkuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hello Carol
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I love HMV
I love HMV, they sell so many famous vinyls that I want or enjoy, everything is high quality and in mint condition, never had any issues, definetly would recommend!
10. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Finley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvds were reasonably priced and…
The dvds were reasonably priced and available to collect a couple of days after I ordered them.The man who served me was very helpful and friendly.
2. toukokuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Tina
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The Dvds came very quickly to me
30. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi MISS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Kettering
Hello Eddie
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great!!
My first ever online purchase!!
I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it)
They gave me a code to put into the royal mail app so I could see each process as my package went through it which was really comforting, especially as a first time buyer.
They also had multiple purchasing options (E.g. debit, paypal) which was good.
The album also came unscathed, it could've done with being packaged a bit more securely but it was fine.
I feel like it was great overall personally.
19. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Melissa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good prompt service in store
18. huhtikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent communication and customer service.
The staff in the store were very helpful. Excellent customer service.
23. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Steffi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Nice and easy
Simple process and was good to collect from local shop and pay no extortionate delivery charges. Will definitely use again.
12. maaliskuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Vastaus yritykseltä hmv (UK) - Kettering
Hi Mark,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Vastaus yritykseltä hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
When I collected my online order from…
When I collected my online order from in store the assistant was really polite and helpful.
10. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hello Darryl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Such a cool store. The staff at HMV were very helpful and friendly. It's nice that they take an interest in the things we like, and are compassionate to make people feel welcome. Weather your someone who likes a certain tv series, or you love music and posters; it's a great atmosphere. Also, I love the pins they sell.
9. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Kettering
Hi Sophie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service: I was looking for a particular book which I couldn't see out on display in the store. A member of staff asked me if I needed any help and went out of his way to check the stock-room, and returned with a copy of the book.
3. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Miles
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Website is very poor wouldn’t let me…
Website is very poor wouldn’t let me pay so had to go to the store to order
3. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi David
Thank you for taking the time to leave us a review. We are sorry to hear about the issues you had placing an order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further if you have issues in the future.
Kind regards
The staff are very friendly and very…
The staff are very friendly and very helpfull
2. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi TERRY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Matt.....The chap who works at the Kettering…
Matt....The chap who works at the Kettering branch is fantastic.
Brown hair and wears glasses.
Went and got the record I needed.
No hassle.
Very well spoken too.
A plus matt you are a star...
3. helmikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Kettering
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quickly delivered and the staff were…
Quickly delivered and the staff were incredibly friendly and helpful at pickup.
29. tammikuuta 2024
Vastaus yritykseltä hmv (UK) - Kettering
Hi Ellie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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