Helpful staff in control of all they do without being pushy. Never not knowing what you are referring to in order to locate if a DVD is available for you to order.
Yritys on vastannut
Sijainti
Vaihda sijaintia84a Princes St, EH2 2ER Edinburgh, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
Yritys on vastannut
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed... Näytä lisää
Yritys on vastannut
I could order the item I wanted in store to be collected at a later date at a good price,and the person serving me was very helpful. I don't appreciate however always being asked after purchases to fi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Edinburgh Princes Street
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
84a Princes St, EH2 2ER, Edinburgh, Yhdistynyt kuningaskunta
4,7
Erinomainen
307 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Helpful staff in control of all they do…
Helpful staff in control of all they do without being pushy. Never not knowing what you are referring to in order to locate if a DVD is available for you to order.
27. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hello AUDREY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi AM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi George
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly staff
There is very friendly man who helped me to order a DVD before we left Edinburgh. He managed to make this happen for me. And I truly appreciate his efforts and kindness.
17. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Mieke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order from and quick delivery…
Easy to order from and quick delivery to store
13. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick clear service
Online order arrived damaged in post, a replacement was organised quickly and efficiently
9. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hello Scott
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Xander
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The DVDs I asked for were not in stock…
The DVDs I asked for were not in stock in store. They were quickly ordered and brought in in three days. Everyone knew what they were doing and were very helpful.
3. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Dilek
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordering up a dvd
I didn't have to wait to be served. The staff had to do an internet search to respond to my query which was done quickly and efficiently. The order made, it was dealt with promptly and I was informed when the item was ready to collect. A smooth, straightforward process, appreciated by the customer.
31. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hello Archie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I've used hmv for 40years buying cds
I've used hmv for 40years buying cds, vinyls and DVDs ,videos won't shop anywhere else
18. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
alway good shopping experience
I apreciate how well organized your shops are. You sell good Quality Items and I enjoy shopping at your Stores or Online.
I collect Movies and Books. great!!
12. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi henk
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order
It was alright but my cd came cracked my dvd was fine though.However they did both work luckily.
14. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Layla
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Lynne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were trusting enough to get in the…
They were trusting enough to get in the item that I was looking for in reasonable time and efficiently let me know when my order had arrived in store to collect
3. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hello Elizabeth
Thanks for taking the time to leave us a review!
We hope to earn those last stars from you soon ;-)
A great shop
A great shop with loads of great products and staff are always happy to help
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Layla
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Edinburgh Princes St store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Your staff are very helpful as i am disabled
I am disbled and your staff are really helpful
3. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi ChatWithTechSupport
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great store
Great store. Love the range and staff very happy to help.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi Simon
Thanks for your review. We love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Always works for me.
I've never had any problems buying from HMV online or in shop. Prices are normally pretty good and I can normally get what I'm looking for. Just keep doing what you do as you have it running great!
25. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi James,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
They let me know my dvd was going to be…
They let me know my dvd was going to be delaid on its release date, I eventually got it a week ago.
19. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hello Mr Kelly,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Edinburgh Princes Street
Hi patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.