I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ Edinburgh, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Helpful staff. Prompt attention. Item ordered in store. Clear communication via email. Item in store for collection within good timeframe. Thank you
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Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
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A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Edinburgh Ocean Terminal
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ, Edinburgh, Yhdistynyt kuningaskunta
4,6
Erinomainen
147 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Assistant was VERY helpful
Assistant was VERY helpful, (EMER 1) when ordering. Also manager when I collected my order.
1. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello Derrick
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Edinburgh Ocean Terminal store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Danielle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good collection in store experince
Delivery fast, collection at store convenient and staff on store friendly.
17. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff.
Helpful staff.
Prompt attention.
Item ordered in store.
Clear communication via email.
Item in store for collection within good timeframe.
Thank you
17. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello K
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We were supposed to go and collect our…
We were supposed to go and collect our order and my daughter was hoping to meet December 10 unfortunately we received an email to tell us that the time had moved to 4pm which meant we couldn’t attend. Bad service and bad organisation. Money wasted!
14. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I love this shop
I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and friendly and are always willing to check to see if a film is available on DVD.
10. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Irena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly and…
The staff are always friendly and smiling. Always great to have a quick chat about upcoming film releases with lovers if film like myself.
24. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Staff were very helpful as i couldn't find what i was looking for instore, so the staff member ordered it for me and i was able to pick it up within a couple of days.
8. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Usual first class in-store ordering service
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
22. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi AL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were above and beyond…
Staff were above and beyond helpful..couldn't be any more interactive and friendly.
20. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and products
11. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered quickly
Helpful and friendly staff I ordered a blue ray disc the order was completed very quickly delivered just as quickly
28. maaliskuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi morris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Never had any problems with hmv
Never had any problems with hmv. Customer service is always amazing
22. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello Conti
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Leigh Anne album signing
Everyone was very kind and helpful. Served by Stuart who was lovely.
23. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Belle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello Charlene,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The store at ocean Terminal ,Leith
The manager of the Ocean Terminal shop could not have been more helpful, as is the other staff members
22. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Communication is the key
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
20. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was in collecting an album I'd…
I was in collecting an album I'd ordered in store last week and as per previous visit the staff member was friendly and on this visit the guy displayed a interest in my rekindled love for music on vinyl.
5. helmikuuta 2026
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hello Gordon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vastaus yritykseltä hmv (UK) - Edinburgh Ocean Terminal
Hi Clark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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