I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
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I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Näytä lisää
Yritys on vastannut
We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Canterbury
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Yhdistynyt kuningaskunta
4,7
Erinomainen
95 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order.
15. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hello Kathleen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely positive and helpful staff.
Extremely positive and helpful staff.
Have been many times and they never let me down.
What is not in the shop can be ordered (if available) and the service is very good.
16. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Flora
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Zoe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and knowledgeable service.
6. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Vernon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item hasn’t arrived in store despite…
My item hasn’t arrived in store despite it being dispatched nearly 2 weeks ago
5. elokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Terry,
We were very sorry to hear of the issues with your order and for any disappointment as a result of this.
We can see that a member of our service team has now been in touch to advise further.
Corrs Greatest Hits
Thank you for your excellent service! Well priced and speedily delivered. Always such pleasant staff
20. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always ordered and delivered on time…
As always ordered and delivered on time helpful staff
15. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Canterbury
Hi River
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Canterbury store
I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some classics, special editions and throw backs. In the end ordered in something I hadn't thought about since last watched in 92. Absolute top service
9. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Jasmine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item I ordered turned up well packaged…
Item I ordered turned up well packaged especially inside the box so it was even more protected. Was able to collect it from my local store as a Click & Collect.
3. heinäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hello GARY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service
My order came into store quickly, was carefully packaged, and the in-store service was excellent.
29. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service.
27. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hello G
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to navigate the website
Easy to navigate the website. Was able to find what I wanted. Great price's and simple to pay
26. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD in store
Ordered CD in store, arrived in store within 2 days. I was notified every step of the way by email. Brilliant service.
21. kesäkuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy
Really easy process for the click and collect style service. Quick turnaround from the point of order.
The team member at Canterbury was very helpful, friendly and efficient, making sure to check that everything was o.k with my order, and all served with a smile.
29. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Ricky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service overall, just inconsistent
there was one time i ordered like 6 CDs online from here and they all arrived with various cracks in the jewel cases, assumed it was just a problem with the shipping so i went into the store myself instead of ordering (no biggie its not that far) but inside a bunch of the CDs had cracked and damaged cases too !!
this has only happened once so i dont think its a consistent issue, ive been buying CDs from here for a while and this has only happened this once, still i check the CD cases before i buy just in case
4. syyskuuta 2025
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Luna
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Slippery nice
The break down leading up to receiving was hot and goodie. Can't fault the packing or quality of the product
12. toukokuuta 2026
Vastaus yritykseltä hmv (UK) - Canterbury
Hi Farid
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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