Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Näytä lisää
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The staff were extremely helpful in assisting with my purchase of the CD. As I could not find what I wanted in the store they researched this item on line for me. They advised me that I would be notif... Näytä lisää
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The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Brighton
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Yhdistynyt kuningaskunta
4,8
Erinomainen
331 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Item arrived on time,lots of…
Item arrived on time,lots of notifications were given
23. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hello Joan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff very helpful and item on arrived…
Staff very helpful and item on arrived on date if was told it would be,
15. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hello Cathy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great thanks
Great thanks. Nice items, just what I was looking for. Click & collect was ready in the time they said it would be 🙂
12. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient and professional service…
Very efficient and professional service within the Brighton store. 👍
10. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Kay
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off in our Brighton shop.
See you soon :-)
Excellent thanks
Excellent thanks, delivered to my door, rather than left downstairs where I live in a block of flats, where some companies leave it.
10. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Thank you Paul for the 5 stars!
The girl who helped me
The girl who helped me, ordered what I wanted and I didn't know before that you offered that service
4. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Georgia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Communication was good
Communication was good , packaging was strong & secure , delivered when said .
3. joulukuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Denise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Brighton
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Brighton
Hello Clare
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order great deals and prompt…
Easy to order great deals and prompt delivery with everything in great condition. Very happy as always
25. marraskuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Mr Furtado
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Brighton
Hi Nick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy website to navigate
Easy website to navigate. Great customer service in the shop. Very welcoming and friendly. Fabulous merchandise
17. marraskuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff very helpful and quick to get…
The staff very helpful and quick to get my order
25. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and reassuring (I…
Staff were helpful and reassuring (I had some doubts about the suitability of my ID for collecting the package); transaction was straightforward.
20. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Tim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Returned an item within the guarantee…
Returned an item within the guarantee period. Very polite service. Replacement ordered and contact was made with me as soon it arrived. Very impressed.
14. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good and efficient in terms of…
Very good and efficient in terms of keeping me informed of the progress of the order and the arrival of the order. What let you down was the young woman who served me who lacked customer service skills.
The first thing she said to me was 'all right?' without any hint of it being authentic rather than a more friendly 'how can I help you?'. She said the same to the previous customer. No hint of a smile.
When she asked me for ID as a final check to hand over my order she was rather abrupt and there was no 'please'. Just 'can I see some ID?'. As an older customer I still appreciate a please and thank you.
Other HMV staff I have been served by have been more friendly. She needs some customer service training.
7. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Barry
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Helpful friendly staff
Staff were really helpful as I had a problem locating my email to say my goods were ready to pick up .
5. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi lesley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Received an email when don’t lose your local record shop
Received an email when my order arrived
- collected a few days later with no problems
1. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
4. lokakuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had a great experience recently
I had a great experience recently. I received a gift voucher. I went to my local branch and pre ordered somethings I wanted. They kindly had them delivered to my home address. Excellent.
25. syyskuuta 2025
Vastaus yritykseltä hmv (UK) - Brighton
Hello Jon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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