Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Näytä lisää
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Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Näytä lisää
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä hmv (UK) - Basingstoke
Yrityksen kirjoittama
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Yrityksen kirjoittama
- home of entertainment since 1921
Yhteystiedot
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Yhdistynyt kuningaskunta
4,7
Erinomainen
230 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Seamless purchase experience
Seamless purchase experience, we have always valued HMV and try to buy from them, they could however do much better on DVD's that they stock.
21. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly service. and an older member of staff…
Freddie and an older member of staff were very helpful trying to find the CD I wanted. Unfortunately not in store but ordered a copy for me.
15. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Online order of my album
Online order of my album. Kept up to date on shipping to store of my choice. arrived in good time and a friendly face in the store where I collected. Overall happy and will order this way again.
1. helmikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Took there time in looking for what I…
Took there time in looking for what I wanted and we’re friendly
30. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Jim
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Popped into Basingstoke to treat myself to a couple of Slipknot CDs, couldn’t find one of them - however the guy went above and beyond to help me out and order one for home delivery.
31. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Jamie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant and helpful staff
Very pleasant and helpful staff, a great price and service.
16. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Basingstoke store thankyou
Visited the Basingstoke HMV store. Staff very helpful and friendly. And assisted with purchase I made, and ordered. Thankyou
14. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Helen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Mr Perry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always polite and helpful
They were polite and quick, but also willing to talk about the product. But most of all they were willing to help with any requests and inquiries that were within reason
8. tammikuuta 2025
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very polite and helpful…
Staff were very polite and helpful couldn't ask for more thank you
28. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi glenn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fast, problem was solved
Fast, good quality delivery. Unfortunately one of my vinyls were damaged on delivery however this was a manufacturers fault. The Basingstoke HMV staff were very useful, their manager replaced the vinyl whilst the employee found the vinyl for me. Great in house experience and resolved my issue quickly.
30. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Harry
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was kept informed regularly as to…
I was kept informed regularly as to when my vinyl would arrive .
It arrived the day I was given and was well packed .
20. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Mrs
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Using click and collect easy
Using click and collect made sure what I wanted was available. Picking up from the Basingstoke store was easy and they were friendly and helpful
13. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Basingstoke
Thanks for shopping with us Aimee and the kind 5 stars!
Meghan at the Basingstoke store helped…
Meghan at the Basingstoke store helped to find & order a dvd for me. Very helpful all went smoothly.
12. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi Brenda
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off with your visit to hmv Basingstoke.
See you soon :-)
Really helpful and efficient
They were really helpful and managed to get the cd box set super quick
10. joulukuuta 2024
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vastaus yritykseltä hmv (UK) - Basingstoke
Hi SIMON
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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