Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My engagement ring came from the Harriet Kelsall studio near Hitchin back in 2005, followed by our wedding rings (made to match) in 2006. For our 20 year anniversary, I was spoilt by a trip to the Pri... Näytä lisää
Yritys on vastannut
Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Näytä lisää
Yritys on vastannut
We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
Yhteystiedot
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Yhdistynyt kuningaskunta
- 01462790565
- enquiries@hkjewellery.co.uk
- www.hkjewellery.co.uk
4,9
Erinomainen
187 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Alec was great
Alec was great - turned our idea into a fantastic design. Couldn't be happier and will definitely be back for more!
29. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely five star review of your time with our Cambridge design team. We are really pleased to know how happy you are with the final result and we look forward to creating you more in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Beautiful Jewellery and Excellent Service
Holly, at H.K. studio, welcomed me warmly and made me feel like the only customer who mattered.
She is very creative and well informed, which helped me to make the perfect choice of jewellery (with engraving design) for my granddaughter’s 21st Birthday.
I’m thrilled with the outcome and will gladly return for future gifts!
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We’re delighted to hear that you found your experience creating your granddaughter’s 21st birthday gift so special . It’s wonderful to know you’re thrilled with the result. We’ll be sure to share your lovely feedback and we look forward to welcoming you back again soon for future gifts. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Bespoke engagement ring with oval diamond
I recently designed and purchased a bespoke engagement ring for my partner, alongside Georgia.
My (now) fiancée absolutely loves it and couldn't be happier!
Georgia was really helpful throughout the entire process and expertly guided me through it all, providing as much detail as possible on everything. At times, I wasn't certain about different things, like a suitable diamond carat weight, etc. However, Georgia showed her years of experience in reassuring me in my decisions and being transparent about my options.
I would not hesitate to return Harriet Kelsall for future jewellery purchases.
Thank you Georgia, and the whole team!
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful review. We're absolutely delighted to hear that your fiancée loves her bespoke engagement ring and so pleased to know how much you valued our design teams support and guidance throughout the process. It was a real pleasure to help bring your ideas to life, and we're so glad you felt confident and well-informed along the way. We’d love to welcome you back for any future jewellery needs and until then, we send you our best wishes and congratulations to you both from the whole team at Harriet Kelsall Bespoke Jewellery.
Such lovely care and attention…
Such lovely care and attention throughout the process of using existing jewellery to design something new.
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for taking the time to write your lovely 5 star review of your time with us. We are so please to hear you enjoyed your experience with our team and that you love your new bespoke piece of jewellery. We really enjoy recreating a new item of jewellery from unworn items and we are so happy to know that you will enjoy yours for many many years to come. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Harriet Kelsall Team, the best there is.
I cannot thank the team at Harriet Kelsall enough, they are truly the best around. From my first design appointment with Georgia, in which she took the time to listen to my ideas before using her extensive knowledge and experience to fine tune them. To the continuous communication and updates throughout the build process, I knew I was dealing with not only a very professional team but more over a team who genuinely valued their clients. The final result? A stunning new signet ring, repurposing my old St Christopher and an initial pendant in honour of my boy that I’ll treasure forever. Both are beyond anything I could have ever hoped for and that’s testament to the standard of Georgia and the Harriet Kelsall team. Thank you all. I will certainly be back again and I recommend anyone looking to have a beautifully unique piece of jewellery made pop by and see them as well.
4. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your incredibly kind words — your review truly means the world to us. We’re so pleased to hear how supported and understood you felt from your very first appointment. It’s always our aim to create jewellery that’s not only beautifully crafted, but also deeply personal — and it’s wonderful to know your new bespoke jewellery exceeded your expectations. Thank you again for taking the time to share your experience, and for your heartfelt recommendation. We can’t wait to welcome you back in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Would 100% recommend to anyone
Would 100% recommend to anyone, service and communication was excellent. I had a ring designed and made, there was always the option to go in and speak with them about the design. Very friendly and knowledgeable!
16. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words and recommendation. We're delighted to hear you enjoyed the design process and felt supported throughout, it's always our goal to offer friendly, expert guidance and open communication, so we're really pleased that came through. We hope you’re loving your new ring, and we’d be thrilled to welcome you back any time. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Alec did a great job of listening to…
Alec did a great job of listening to what we wanted with the ring redesign. He was great at explaining how the original parts can be reused and what the timescale for the process would be. The newly designed ring came back looking fantastic and we've been extremely happy with both Alec and HK Jewellery throughout this process.
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for taking the time to share your experience. We're so glad to hear that we were able to guide you through the redesign process with clarity and care. It’s always exciting to breathe new life into existing pieces, and we're thrilled that the final ring turned out exactly as you’d hoped. Thanks again for your kind words — we really appreciate them. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Excellent service and a fantastic…
Excellent service and a fantastic experience overall. We worked with Holly to design an engagement ring and both wedding bands. Holly was fantastic as was the rest of the team going through the whole process of both design and creation. My partner’s friends have all commented that her engagement ring is a real representation of her personality, which I think is a real testament to Holly‘s design and the whole teams dedication to the process. Thank you for making the whole experience so special.
4. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful description of your time with us. We’re thrilled to hear that you and your partner enjoyed the entire journey of designing and creating your engagement ring and wedding bands. It’s truly special to know that the ring has resonated so personally and beautifully — that means the world to us. Thank you again for trusting us with such important jewellery, and for letting us be part of your special moments. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Super helpful
We wanted to give my mother a very special 90th birthday gift from her family that was unique and special for her. Having searched for hours , we decided to have an item designed and visited the Harriet Kelsall in Cambridge.
A great experience and my mother absolutely delighted with her special bracelet. A special mention to Abigail , the designer who listened patiently to our ideas and came up with the brilliant design - thank you .
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words and for choosing us to help create such a meaningful gift for your mother’s 90th birthday. We're truly honoured to have played a part in such a special occasion and it’s wonderful to hear that she loved her bespoke bracelet. Wishing your mother continued joy, and thank you again for trusting us with such a memorable moment. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Bespoke necklace. Great experience from start to finish.
Great experience from start to finish. Bethany was wonderful throughout, from initial contact via email to drawing up designs and making modifications and tweaks to suit what we were after. Lovely to deal with both via email and in person.
We were delighted with the final design and even more impressed with the completed necklace.
Thanks to Bethany and the whole team at HK!
14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
What a pleasure it was to read your review – thank you for taking the time to write it for us. We're so pleased to hear that the experience felt smooth and enjoyable from start to finish. It's always our goal to create something truly personal, and we’re thrilled that the finished necklace exceeded your expectations. Thanks again for your trust and kind words – we loved being part of your bespoke journey. Best wishes, from the whole Harriet Kelsall Bespoke Jewellery team.
Many thanks to Alice who designed my ring and those who made it
Many thanks to Alice who designed exactly what I described and discussed with her. With the chosen colours of stones that I wanted for the ring I had envisaged.
Plus those who skilfully worked on the ring which I have worn constantly since collecting the finished ring in August.
Very much appreciate the team effort that went into making my ring.
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review. We're thrilled to hear how much you're enjoying your ring and that it turned out just as you envisioned. Our team loved working with you to bring your ideas to life, and your kind words mean a great deal to us all. It’s always so rewarding to know a piece is being worn and loved every day. Thank you again for trusting us with such a special design and we hope to see you again. best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Amy interpreted exactly what I wanted
Amy interpreted exactly what I wanted. The results are stunning and I am delighted. The workmanship and attention to detail is outstanding. I felt I had 5 star service and treatment. I highly recommend Harriet Kelsall jewellers.
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your wonderful review. We’re thrilled to hear that we captured your vision so perfectly and that you're delighted with the results. Your kind words about the workmanship and service mean a lot to us, and we’ll be sure to pass your lovely feedback on to the team. Thank you again for recommending Harriet Kelsall Bespoke Jewellery – it was a pleasure to create something special with you. We hope to see you again in the future and send you our best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.
Excellent service from Harriet Kelsall
Made the decision to buy our wedding rings from Harriet Kelsall - highly recommend.
Both Holly and Kirsty were very supportive and engaging - providing advice throughout the process and ensuring the ring design met with our approval.
Felt very at ease during the whole process - please pass on my thanks to Holly and Kirsty for their help, very much appreciated!
Simon & Sophie
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you for taking the time to leave such a lovely review. We’re pleased to hear that you were happy with the service and support provided throughout your experience. It's great to know that we were able to assist you with the design process and ensure everything met your expectations. Your feedback is greatly appreciated and we send you many best wishes for your future together, from us all at Harriet Kelsall bespoke Jewellery.
Gold Broach
I had a solitaire ring I wished to be made into a broach. Gold melted down and diamond used as a centre piece to my broach.
I went to Harriet Kelsall bespoke jewellers. Was introduced to Bethany who helped me, and designed an incredible gold broach. Absolute love it and so pleased with the helpfulness and friendly atmosphere of the shop. Super!
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review. We’re delighted that Bethany could help create a brooch you absolutely love from your solitaire ring. It means a lot to hear that you enjoyed the friendly atmosphere and support throughout the process. We truly appreciate your kind words and look forward to welcoming you back to Harriet Kelsall bespoke jewellers soon, best wishes from the whole team.
The Best Customer Service
The stand-out quality for us in our several purchases from HK has been the excellent level of personal attention and service from all staff. They have been exceptionally efficient, knowledgeable and courteous, willing to go the extra mile in pursuit of customer satisfaction. Well done HK!
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your continued support and for taking the time to share such thoughtful feedback. We're truly grateful for your kind words about our team — delivering personal, knowledgeable, and attentive service is something we take great pride in. It’s always a pleasure to assist you, and we’re so glad to hear that your experiences with us have been consistently positive. We look forward to welcoming you back again soon, and until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.
I worked with Alice who designed an…
I worked with Alice who designed an Engagement ring for me. From start to finish she was incredibly helpful and her designs far exceeded my expectations. The ring was created to an extremely high standard and my now Fiancé loves it. I'd 100% recommend Harriet Kelsall - the entire team is great.
1. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review. We're delighted to hear that our team were able to bring your vision to life and that the ring was everything you hoped for — and more! It’s wonderful to know your fiancé loves it too. Congratulations on your engagement, and thank you again for choosing us. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
I absolutely love my new bespoke ring
I absolutely love my new bespoke ring. Nirupama took the time to really understand what I was looking for and offered her professional thoughts and ideas and brought it to life even better than I’d imagined. The ring is stunning and the craftsmanship fantastic. For a unique and meaningful piece of bespoke jewellery I would 100% recommend Nirupama and the team at Harriet Kelsall.
26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We're absolutely delighted to hear how much you love your new bespoke ring. Nirupama really enjoyed working with you to bring your vision to life, and it's wonderful to know the final piece exceeded your expectations. Your appreciation for the design and craftsmanship means a great deal to the whole team. Thank you again for your heartfelt recommendation – it was a pleasure creating something so special with you. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Absolutely excellent customer service
Absolutely excellent customer service, and great design job by Alice. They were very patient as I deliberated over the design and style I wanted. I would highly recommend HK Bespoke Jewellery.
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words and recommendation. We're thrilled to hear you had a great experience with us. Alice will be especially pleased to know her design work and patience made a difference. It was a pleasure working with you, and we hope you enjoy your bespoke piece for years to come. Best wishes until we meet again, from us all at Harriet Kelsall Bespoke Jewellery.
Beautiful experience
Holly was fantastic. That being said, the whole team were.
It was a little surreal. The whole experience was mesmerising and truly the final result: a beautiful ring. I can’t thank you enough for your help, support, guidance, patient yet prompt responses to all of my queries and questions.
The amount of care, attention to detail, updates throughout the entire process. All of it truly magnificent.
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your beautiful review. We're truly grateful for the opportunity to be part of such a meaningful experience. It’s wonderful to hear that the process felt so special from start to finish. Creating your ring was a real privilege, and your appreciation for the detail, care, and communication means the world to us. Thank you again for trusting us—it’s been an absolute pleasure. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.
Nirupama & Alec worked so hard to…
Nirupama & Alec worked so hard to create for us the perfect engagement ring and wedding bands. We are thrilled with the result and loved the design process too! Would thoroughly recommend.
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review of your time with us at our Cambridge studio and shop. We're absolutely delighted to hear that you loved the design process and are thrilled with your engagement ring and wedding bands. It was truly a pleasure working with you, and we're so glad we could help bring your vision to life. Wishing you both a lifetime of love and happiness — and thank you for the wonderful recommendation. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.