I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the year... Näytä lisää
Yritys on vastannut
The guys at HiQ were backed up with work due to internet issues yesterday but they still managed to do my MOT, fix the problem when it failed and get me roadworthy again within 2 hours. They are frien... Näytä lisää
Yritys on vastannut
Ryan and his team are great , lovely , relaxed atmosphere make you feel welcome.I always go back to this team. They Never let me down, been the customer of HiQ in Henley for a while now Probably 5-6... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Why Choose Us? HiQ & Castrol Henley is one of the region’s most experienced tyre and autocare businesses. We specialise in the supply and fitting of leading tyre brands such as Goodyear, Dunlop, Michelin, Pirelli, Continental and Bridgestone, whilst offering a range of car services, including: MOT, Car Servicing, AirCon, Wheel Alignment, Exhausts, Batteries, Brakes, Clutches, Cambelts and much more. Engine Warranty Programme With expertise in engine lubrication for over 120 years, Castrol are confident in the quality of their engine oils. No compromises. The warranty is available to customers who have had their car oil changed with selected Castrol EDGE, MAGNATEC or GTX products. BP Target Neutral HiQ & Castrol Henley is the UK’s first independent workshop accredited carbon neutral by bp Target Neutral.
Yhteystiedot
Fairview Estate, Reading Rd, RG9 1HE, Henley-on-Thames, Yhdistynyt kuningaskunta
- 01584 817695
4,8
Erinomainen
102 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for the kind review Joshua.
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Jose, thank you for leaving a review about your recent experience!
Very trustworthy great service
Very trustworthy great service, we was recommended and not disappointed. Ryan is very welcoming, quick and efficient
25. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Francesca, thank you for visiting us and taking the time to leave this great review.
Tyre Change
Very helpful, I came in just for a tyre check to find out 3 of my tyres needed to be replaced and they were able to do the job for me within an hour. Good pricing as well.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for your wonderful review Tom! We're so pleased we could assist with your tyre replacement quickly and efficiently.
Great experience with the team Highly…
Great experience with the team Highly Recommended
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Rehmat, thank you for the great review and recommendation!
We were assured the vehicle had been…
We were assured the vehicle had been thoroughly serviced and was very capable to tour France. 5 days into the trip a warning ENGINE FAULT appeared on the dashboard screen. Diagnostic testing revealed abnormal Engine Control Module and Safety and Gateway Module ie. a severely damaged engine (oil pump dysfunction, timing chain, inlet camshaft angle offset).
I am bewildered that these faults were not identified at a full service!
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Scott,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
Was greeted with friendliness and that…
Was greeted with friendliness and that made me feel completely at ease. Didn't try to baffle me with science, explained what I needed to know and had a laugh as I was leaving! Great bunch of guys
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a review Chris. We're so glad to hear you felt at ease and that our team clearly explained everything you needed to know. It's great that you had a positive experience with us!
Great service
Very good experience. Had my Air con gas done for a very competitive price. Works perfectly after and very quick and easy. Very friendly people.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Max, thank you for the positive feedback regarding your experience with us and it's great to hear the team could assist with your aircon along with providing friendly customer service.
Fast, efficient and friendly!
I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They gave me an appt that afternoon. They ran diagnostics and luckily my 10 year old car had just run out of the gas and there were no leaks. I was very pleased with the fast and efficient turnaround, friendliness, knowledge and reasonable cost.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for taking the time to share your positive experience Sally! We're so glad we could quickly get your air conditioning working again, especially with the heatwave.
Fast efficient MOT
Easy to work with, job done on time. Friendly staff.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a great review Noah!
Prompt response
Prompt response
Good value for money - air con regas less than Halfords and Kwikfit
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, thank you for leaving a review!
Great MOT experience A++++
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a review Karl!
A great experience and super friendly…
A great experience and super friendly service. I would thoroughly recommend!
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for recommending us Nick!
Mini has her mojo back
Great service once again, the team sorted my car out in good time and for a nice price too! They always do a great job and my old car is running like a charm again! Thank you guys!
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Michelle, we're happy to hear that our team provided you with great service at a nice price! We're glad your car is running smoothly, thanks to our work.
Excellent Service
Really helpful and quick resolution of problem
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Debbie, thank you for leaving a great review regarding our helpful service!
Excellent service
Excellent service, quick and reliable. Staff were very honest and helpful
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving an excellent review Tom!
Great check in and out
Great check in. All explained well. Time was as suggested. Job completed.
Service, tyres, MOT.
Staff happy and helpful.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, we're happy to hear that your check-in went smoothly and that our staff were helpful! Thank you for acknowledging our service, tyres, and MOT work.
The guys at HiQ are very accommodating…
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the years and always feel like the guys at HiQ look out for people’s best interest, never trying to score a quick buck
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
We really appreciate you leaving us this kind review Ashley. We are always glad to provide a helpful and knowledgable service.
Brilliant and quick service, nice people!
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Sam, thank you for the positive feedback regarding our customer service!
Great service from HiQ Henley
Great service from HiQ Henley. Booking process easy and efficient, polite and courteous staff, clean and tidy customer environment. Very satisfied customer and will certainly come back, thank you.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, we appreciate you taking the time to leave us a review! We're happy to hear that the booking process was easy and efficient and that you were satisfied with our service.
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