I reserved a car at a small airport but when I got there the car wasn’t available. I had a family member who was in his final days and I needed to get to Yakima. The young man working there, Nathan, a... Näytä lisää

Sijainti
Vaihda sijaintia6987 Perimeter Rd S Suite 104 Suite 104, 98108 Seattle, Washington, US
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The car was not ready for us. They just started cleaning it after our arrival. The car was not completly clean. There were two old rental contracts inside along with other debris. The seats' upholster... Näytä lisää
All as expected, however, my loyalty membership could not be linked to my rental and no one was able to help, the Hertz office nor the customer service. I first called the customer service and was tol... Näytä lisää
The car I reserved was available; it was clean; staff was nice and friendly.
Yrityksen tiedot
- Autovuokraamo
- ja myös
- Autotarvikkeet
Yrityksen kirjoittama
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Yhteystiedot
6987 Perimeter Rd S Suite 104 Suite 104, 98108, Seattle, Washington, Yhdysvallat
- (206) 763-0995
Your Car Rental Deals, News & Offers
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
As usual!!!
The car I reserved was available; it was clean; staff was nice and friendly.
Hertz made it work for me.
I reserved a car at a small airport but when I got there the car wasn’t available. I had a family member who was in his final days and I needed to get to Yakima. The young man working there, Nathan, arranged for me to use a car that was needing maintenance soon with the instructions to check in with Hertz along the way in case I needed to swap out the car. I had to extend the rental and checked in twice along the way. Everyone I spoke with at Hertz was friendly, kind and helpful. When I returned the car Nathan was working and he was so polite and helpful. My brother in law had passed during this time and one thing I didn’t have to worry about was my rental. Thank you Hertz.
The car was not ready for us
The car was not ready for us. They just started cleaning it after our arrival. The car was not completly clean. There were two old rental contracts inside along with other debris. The seats' upholstery was stained. The interior of the windshield was not cleaned.
All as expected, but
All as expected, however, my loyalty membership could not be linked to my rental and no one was able to help, the Hertz office nor the customer service. I first called the customer service and was told to ask the rental office, and at the office no one was able to assist. By my name and other personal info my membership number should automatically be linked, but apparently that is not the case.
Bad replacement vehicle
We went to pick up our car in Seattle, Washington, only to be told the Nissan Rogue, or similar, was not available, in fact, the only car we have is a Jeep Wrangler. So we had no choice but to take it. It was a 4-wheel drive, so higher off the ground; even though I am in good shape; at 76 and with some knee problems, it was a stretch to get into the Jeep. I found the best way to get out was to turn sideways and slid out. The cabin was no where near a quiet as we expected from the Nissan; I can't tell you how many6 times I had to ask my wife to speak up as I could not hear her very well. The ride was not as nice. The mileage was not as good. The back door was a royal pain-you had to push in the button and then jerk the handle 4 or 5 times to finally get the door open to get to the suitcases. After we got back, I talked to customer service about the car, and they gave us a great big $25 discount. What a joke. On paper they tried to show they had given us a 225.40 refund but that was because they were refunding $220 from our deposit, It was not an adjustment for the vehicle, just money owed back to us because the deposit was larger than we paid.
I would not recommend.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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