Hertz - Apple Valley - Apple Valley Road Arvostelua 

Rented the Mid size Suv for 2 days, Got charged $305.00 When I came to return the office was closed, Which I did know about it, I was 7 minutes late according to their time of closing, No Drop Box at this location, Now they are charging me another $400 dollars as they are closed on Sunday for an extra 2 days, My total now is $705. for 4 days rental, What a rip Off, I own hotels and was going to sign a corporate contract, Hell No! If this is the way they treat people, I will not give them any business in the future EVER! Extremely disappointed, Shame on Hertz and the staff who runs it.

This is hands down my favorite rental car company. Their knowledgeable employees are always so helpful, the cars are always ready and clean. Thank you ladies and gentlemen for doing a fantastic job.

the cars are always given without a full tank of gas. that makes it hard to know how much to refill. GAS AINT CHEAP

The people both the pick up and return location were very nice and helpful

The office is very organized, I was in and out in just a few minutes. My car was clean and ready for me!

Over charged

i reserved a car june 1st full size went to pick it up, no full size car they said they UP GRADED me to a suv nissian kicks, if i wanted a suv i would has

i reserved CAR 2 WEEKS BEFORE pick up date i reserved a full size car nissian maxima they said they upgraded me to a suv (nissian kicks) if i wanted a suv i would have reserved one. They said i can call and see if one was returned?! why bother reserving a car when you cant get what you want. the counter girl was very RUDE about the whole thing! never again will i rent thru HERTZ

ve reserved one

When I parked my vehicle at home, the low battery for the key fob warning light came on. When I went back to the office to get it fixed, they did not have a replacement battery. Their attitude was “take your chances, there’s nothing we are going to do to help you”. I asked to speak to the manager and was told she was at another office and she would not do anything either. They said that nobody would go out and get a new battery, but I could get one and they would reimburse me. They made it abundantly clear that they would do nothing else. So I had to walk to three different stores before I found the correct battery, which they put into the key fob.

Great customer service, friendly environment,
No matter who works with you everyone in the office is very nice and professional.