Heatforce Arvostelua 

A very helpful company . From the office to the men fitting the battery and components to the site manager who signed the installation off . No damage or mess at all .

I have a service contract for my air source heat pump and central heating system. I am a householder living in Cardigan West Wales. Heatforce send an engineer out twice per year to service my system. Lately I’ve been having problems with my heating system so when the service engineer arrived I knew he had his work cut out. But the engineer was SUPERB. He identified the multiple problems immediately and through persistent and diligent work he solved all my problems and got the system working better than it ever has. I have some plumbing experience but this engineer (Jac from their Cardiff depot) was undoubtedly the best heating engineer I’ve ever come across. I’m very happy with Heatforce generally and if all their engineers are half as good as Jac I’m certainly in good hands. I can’t recommend him and them highly enough

I have just had Alan Williams here from Heatforce to check on the new installation of Solar Panels with battery.
I cannot speak highly enough of the entire team from the first phone call and follow up information, a professional team from scaffolding to installation, every stage was explained to me.
The site was tidied and all rubbish taken away.
I would fully recommend Heatforce if considering Solar Panels, there is also a Fox app which you can use on your phone, great graphics which shows all the power being collected and your usage. It’s a must have. Enjoy.

Professional service all staff very helpful and problems sorted very quickly excellent all round!This was for a solar panel installation.

From survey to commission, I was told well In advance the times and dates of operations, any setbacks were dealt with instantly, all work was done neatly by the professional instalation team, all polite and focused, the solar performs past my expectations.

The initial survey was very thorough. The team involved took on board my wish to have the battery and invertor placed in the garage for protection and convenience. They also discussed the options informatively and comprehensively with me. The actual installation went pretty smoothly over three days. Scaffolding up day 1, day 2 panel installation, with the last panels installed on day 3 along with the electrics. The electricians worked late to finish on the 3rd day - a Friday - to ensure everything was set up properly. The lack of a house internet connection was definately a drawback for them, down to me. I was particularly impressed by friendliness and helpfulness of all the teams involved.

From the very beginning, my commincations with Josh Hernandez and Emma Howlett were incredibly helpful and supportive in providing information regarding my initial reservations about having the solar and heat pump instalations altogether

The system installation teams were extremely polite, great communication and talked me through every stage of the install before proceeding with the next. I'm extremely happy

The aftercare support and inspection provided by Allun was a delight and would most definitely recommend this company to family, friends and of public interest... Will most definitely be contacting regarding a EV vehicle charging point in the future

In January this year, my mortgage company offered me a five year 0% green loan for solar panels and an ev charger, so I did my research and picked Heatforce. I spoke to them in February and they were excellent all the way through. The process takes some time for everything to be signed off but in early May the work was done and the MSC and DNO was filed this week. The work was exceptional, comms were great and I recommend highly. The solar panels, battery and charger are incredibly effective and I now have lowered by electricity costs to effectively nothing, and I can sell the excess back to the grid. The whole package came to £13000 which will pay itself off with a few years at the current rate. The reason the process takes about four to five months is the certification needed, so you’ll have to be patient but it is a great investment.

We had solar panels and a battery system fitted. From start to finish this was a very professional process. The technical advice with the first visit was actuate and factual. The contactors were very clean and tidy with a very neat job and at the time agreed. If things changed they would let you know first. Already our our electric bill is a fraction of what it was. Very pleased with HeatForce and their service. Jon

We had our boiler service today by Brandon.We are very pleased.He was very efficient polite x well informed.Thank you so much we highly recommend Heat 4orce.Enjoy your break Jay ha ha.Your customers are in safe hands with your lovely son Brandon.Thanks again

The worst company on the planet. Even Evri don't come close to this company. I have been since November without a regular gas supply. I have to reset it every 30 minutes in order to get hot water. Countless broken appointments, lies and engineers telling me its fixed then after they've gone when they've actually turned up the gas switching off yet again. No way to contact my local council whom they are contracted for as there is a 2-3 hr wait on the phone in order to speak to the council and I work 12 hr shifts throughout the week. They promise to get back to me and don't and I am now thinking of going to my local mp over this. I pay enough rent to the council to expect to have the right to central heating and hot water I would have thought but this horrible company will simply not help at all

I pay a monthly subscription to Heatforce to have my boiler serviced once a year. I've had two appointments cancelled at short notice for this year's service. I've not been given a follow up even though my boiler guarantee depends on regular servicing.

The surveyor got it all wrong and installer almost walked away on day one. I lost three days paid work keeping the install on track and the entire house was turned up side down to accommodate an alternative solution due to error on surveyor's part.
Worst experience ever of dealing with a company where without my intervention the job would not have been completed. They might want to not also use postcrete to repair exterior brickwork as well.

All in all job was completed but at the expense of huge stress and upheaval in our lives.

Definitely would not recommend based on our experience. Used before this last time in 2021 and the experience was excellent. 2025 experience complete opposite. I wonder what changed...

I had a fantastic experience with Abdullah Safi, who came out to service my boiler as part of my contract with OVO. Abdullah was punctual, professional, and extremely thorough. He represented Heatforce, but my praise is entirely for Abdullah’s skill and dedication. I would strongly recommend him based solely on his own excellent work.

Had boiler issues for some time was recommended to go to British Gas who stated boiler was not repairable
They gave quote
HEATFORCE recommended by friend
Quote for same boiler with 10 year warranty instead of 5 year with British Gas
Installation was completed on time plumbers were very helpful and professional did
Would highly recommend this company also £1500 below British Gas quote

Quick response once the system design was agreed
Panels, inverter and battery were fitted in a day.
The installation team were very efficient, professional and tidy
Avery neat installation
Could not fault them
Heatforce were very responsive to any of my enquiries

Heatforce kept me updated throughout the process from 1st survey through to installation. The installers did a very neat job, were helpful and polite. The installation was completed in 1 day with a minimum of fuss.

We reviewed three companies to provide our solar panels. Heatforce came out just above the other two overall.
The sales process was smooth and the documentation provided was very helpful, with plenty of diagrams and calculations.
From there things started to unravel. The scaffolders arrived unannounced a week earlier than expected. That wasn't a problem really, just a bit inconvenient. They also broke some roof tiles (which were later replaced by them)
The installers for the panels and battery arrived, as did the equipment to install them. But the incorrect fixings had been sent so the panels couldn't be fitted until two days later. The fitters determined that they could not fit the number of panels that Heatforce had designed, despite the Heatforce architect conducting an onsite survey. The new design now made it less compelling compared to the other companies, so Heatforce had to decide whether to uninstall the equipment, or change the design to meet the specification - which they did. Meanwhile the panels that were installed were turned on and had failed by the next morning prompting a call-out. The remaining panels were installed a week later, and the system is functioning as planned. There was a considerable amount of mess left behind - boxes, plastic ties, cable clips, cigarette buts, plastic bags etc which was really not professional. Communications through Sophie though was generally good, when prompted. If you use Heatforce they will try your patience.

Just had our solar panels installed by Heatforce, I can't praise them enough, every trade that came to our property, scaffolders, electricians and installers were all very professional, treated us and our property with respect and left a neat and tidy job. A courtesy call from Sophie to make sure everything was ok on completion was the finishing touch. Thanks everyone, will highly recommend.

Please do not use this company.
We got a boiler fitted a few years back and keep losing our hot water. Heatforce, despite me paying them circa £20 a month for maintenance etc insist its not their problem but the boiler manufacturer. The boiler manufacturer say its a issue with the radiators and water which Heatforce fitted. Every time it happens, regular as clockwork, we have to pay the boiler manufacturer to come out and sort our hot water. Heatforce left us with no hot water at Xnas once as they refused to come out and we had to get someone out on Xmas Eve. What am I paying for every month? A yearly check that was cancelled, by them, last year 3 times?????? They are very unprofessional and do not care for their customers. Leaving a family with kids with no hot water? So much for the caring family business they claim to be. Its happened again today but we know they will tell us not their issue and we will need to fork out another £140 to get the boiler manufacturer out. They hide under manufacturer's 10 year guarantee.