headsandtailsjewellery.co.uk Arvostelua 

202
•
TrustScore 4.5/5 tähteä

4,7

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Very pleased with the service offered by Heads and Tails Jewellery. This was a gift that was to be sent directly. I did experience a little googly with the order, but the service from the team at Head... Näytä lisää

Saanut 5/5 tähteä

A lovely keepsake for a 50th birthday. Delivered promptly and well packaged. Presented in a special box. It was beautifully engraved and highly polished. Well worth the money paid and also a very usef... Näytä lisää

Saanut 5/5 tähteä

Beautifully crafted gifts for people. Which makes them so personal and extra special if you have them engraved. Excellent quality with a good choice of different coloured chains etc. Optional luxury... Näytä lisää

Saanut 5/5 tähteä

I was gifted a pair of cufflinks by my parents when I was eighteen. They celebrated my birth year and a nod to my mother’s home country, but sadly I lost one. I searched around and landed on Heads and... Näytä lisää

Yrityksen tiedot

  1. Kultasepänliike

Yrityksen kirjoittama

Coin Jewellery is quite obviously jewellery made from coins. At Heads and Tails Jewellery we handmake jewellery from coins around the world and from many past decades. Our team of expert jewellers set stunning coins from the United Kingdom, United States, Canada, Ireland and Australia into the following coin jewellery for you to buy: Coin Keyrings, Coin Necklaces, Coin Cufflinks, Coin Money Clips, Coin Hip Flasks, Coin Tie Clips and Pins and Coin Rings. The coins set at the centre of our jewellery pieces range from vintage coins from a far back as 1901 to the present day. The coins we use are pre-decimal and post-decimal (aka currently in circulation). A few are listed below: Sixpences, Farthings, Shillings, Florins, Half Crowns, Halfpennys One Penny (1p), Five Pence (5p), Ten Pence (10p), Twenty Pence (20p), Fifty Pence (50p). As well as international coins like: Irish Sixpences, Australian Five Cents, US Dimes, Canadian Pennies etc. If you can’t find the exact coin jewellery (country or date) you are shopping for then please contact us.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

202 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(202)

89 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

What do you get for the person who has…

What do you get for the person who has everything? Heads and tails jewellery came up trumps for a 60th birthday present. The sixpence key ring with birth year on was greatly appreciated. A constant reminder but also something useful! I’ll certainly keep an eye on the variety of products they offer.

3. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Something Different

I have purchased 3 items so far from this company and have not been disappointed. The items I bought were for‘special’ age birthdays (70x2 and a 50th birthday) The recipients were really pleased with them and one friend said it was his favourite present. Everything was well packaged and received in the timescale given.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really unique personalised gifts

Really unique personalised gifts of good quality. Always well received if given as a gift. Service and assistance if needed has been first class with any issues resolved quickly and without fuss. We have had several items over the last few years and have been very pleased with them all.

3. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic gift

Great choice of unusual things for a special occasion.
I bought a coin with the birth year of my friend she was delighted with it.

24. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I bought my husband a keyring to…

I bought my husband a keyring to commemorate our wedding anniversary and he was thrilled with it. He wasn't expecting anything so personalised. The service I received was prompt and efficient and I was delighted with the quality of it. I highly recommend this seller

7. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Unusual Jewellery

Unusual jewellery - ordered a couple of pendants from Headsandtailsjewellery to celebrate a special birthdays - great to find a coin with the birth year on it - efficient service - lovely quality

2. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

8 Days to deliver a small package.

8 Days to deliver a small package.
I ordered a small key fob for my dad's 93rd birthday. The package was shipped on 16th July and I paid £4.80 for shipping. The package arrived on 24 July.
I complained to the company and they blamed the Royal Mail. I do not believe for a second that the Royal Mail is to blame. Head & Tails sent me an email asking for a review and on the email it says, "Please don't give us a bad review because of postal delays". This would suggest that slow delivery is a regular occurrence so it is clearly a company issue and not a delivery service issue.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Poor quality engraving

Beautiful hip flask for my nephews 21st birthday. Paid £15.99 for engraving only to receive laser etched, barely visible print on the flask. Did email the company & got a very quick response that was quite dismissive and did not address my complaint.
Would recommend getting hip flask engraved at a local jeweller - cheaper and better quality.

18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely stunning

Absolutely stunning, hand crafted jewellery. Customer service is amazing,prompt and personal, whereby they actually contacted me to say they MIGHT not be able to provide the timescale I had asked for , so did I want to proceed? Having already purchased from them and had seen the quality I was more than happy to wait an extra day or two. They still managed to actually hit the deadline. I would highly recommend this company and it's stunning range.

24. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I ordered what I thought was a silver…

I ordered what I thought was a silver necklace online. I never received confirmation of my order until it was to late and they had sent the necklace out, if i had received my order confirmationi would certainly have picked up on the wrong item ordered, Unfortunately it was gold plated. Which I definitely didn't want. Straight away I contacted the company, Unfortunately I had the necklace engraved and this forfeited my right for a refund or swap. If you are thinking of buying from this company please make sure you receive a confirmation of your order.
This reply gas been added after the company's response. I'm just a everyday person I have no malace against this company.it was my mistake when ordering,but what I do despise is when I'm told that a copy of the ordered had been sent. I went through the whole of my emails including my spam folder. But nothing was sent until after the order was sent out. And that's certainly unfair. As I said please make sure when you order from this company you make sure you have a confirmation order.it really does make a difference.

19. toukokuuta 2025
Oma-aloitteinen arvostelu
headsandtailsjewellery.co.uk-logo

Vastaus yritykseltä headsandtailsjewellery.co.uk

Thank you for your feedback, although we’re genuinely disappointed to receive a 1 star review in this instance.

We’d like to clarify that the item you received was exactly what was ordered via our website: a gold-finish piece, not sterling silver. Our website clearly displays the colour and material selection throughout the order process—including on the product page, cart, checkout, and confirmation email. The version you selected was £40 less than the sterling silver option.

We understand mistakes can happen when ordering online, and we always do our best to help. However, your message to us insisted that we had changed your order without permission— a serious and incorrect claim. Despite this, we responded promptly and respectfully to your many emails, even providing full technical logs showing you had browsed only the gold-finish version and that your order confirmation was both sent and delivered.

We send email order confirmations to all of our customers as soon as orders are received. Our records do show this was successfully sent and delivered to you. Unfortunately, we were only contacted by you after your item had been handmade, engraved, and posted—at which point we were unable to reuse or refund it due to its personalised nature.

As a gesture of goodwill, we offered a generous discount toward the sterling silver version you later decided you wanted.

We take pride in our customer service and the quality of our handmade jewellery, and we’re saddened that you’ve chosen to leave a 1 star review for receiving exactly what was ordered.

For full transparency, we also note that a significant proportion of reviews on your public profile are similarly rated, which may help others understand the context.

We remain committed to resolving genuine issues with kindness and care, and we wish you all the best.

Warm regards,
Heads & Tails Jewellery

Saanut 5/5 tähteä

Bought a pair of coin cufflinks for my…

Bought a pair of coin cufflinks for my dad, and they were perfect! The quality is fantastic, and the unique design makes them really special. The personalised engraving was beautifully done, adding a sentimental touch. They also came beautifully gift-wrapped, which made the whole experience even better. Highly recommend Heads and Tails Jewellery for a meaningful and well-made gift!

5. maaliskuuta 2025
Oma-aloitteinen arvostelu

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