Hays Travel - Swanage Arvostelua 

helpful and informative representative

staff at your swanage branch are always very helpful

I booked a Christmas holiday to Egypt at Hayes travel in Swanage. I was assisted by Emily who was professional efficient and nothing was too much trouble. Her call backs and covering everything as well as qualifying for a £200 discount prompted me to get it booked and paid for so now all I have to do is wait for her to call when the tickets are ready for collection. I haven’t used a travel agent in years to book a holiday but would thoroughly recommend Hayes travel in Swanage and Emily especially to arrange everything for you from parking to flights, baggage allowance and transfers they have it all covered at very affordable prices.

The hotel and travel arrangements were excellent, shame Zante is such a dump!

Kevin at Swanage branch was very professional and informative.
We have in the past been into other branches to enquire about certain countries and holidays, and been lumbered with brochures to figure out for ourselves.
We liked the fact that Kevin took his time to show us and explain in detail. There was no rush at all. We were very impressed by this and his professionalism, so much so we booked a holiday for 2026!!
So thank you 🙏 Kevin for the great customer service.

Friendly advisor, listened to our requests ensuring attention to detail. Advised us to go away and think about our holiday options so not pushy to make a booking there and then 🙂. We returned later and completed a booking. Emily had researched some other options but we went with our original choice. Very helpful and will use this agent again.

Very good service Emily was pleasant friendly very helpful thank you

Emily was v helpful, knowledgeable and offered relevant advice.

Very helpful and booked and sorted everything I needed

Really helpful, friendly and competent staff who were happy to go the extra mile to make sure we had the holiday we wanted

We just popped in on the spear of the moment. & after talking to Emily we came with a river cruise to Egypt. Great sales person. Very friendly and very helpful 5 stars young lady 😊

Brilliant service very helpful and friendly

So much easier than trawling the travel sites and wasting my time and "eyes" to save a few quid, ..tell the guys what you would prefer and your price range ,and it's all done for you ,even down to the ticket print or digital check-in , FOR US it's great .thanks

Kevin had absolute commitment to find the holiday we wanted

Great service

Emily was great really helpful put my mind at ease as booked a first time cruise

Amazing and helpful service from Kevin Sansom at Swanage Branch who with endless patience solved a problem affecting our forthcoming cruises.

We were made to feel welcome in the office, we were given information in a clear way and the member of staff was helpful and attentive. We were given choices and felt we achieved the right choice for us with the member of staff's help.

Since the ticket was being paid for by someone else, online tickets were not available but Hays Travel provided a quick and easy outcome. Thank you!