Hays Travel - Stirling Arvostelua 

Amanda was very patient with me . She was also very knowledgeable and assisted me in booking a holiday

Was lured into Barrhead travel by a poster, got told the Barrhead Exclusive Canadian was exclusive for solo travelers so went next door to Hayes, where I had intended to go in the first place because I admired the company’s ethics towards staff when they took over Thomas Cook . Stephanie was so helpful and and patient with me and gave such amazing service, as did the whole team, so much so that all my future travel will be booked through Hayes Stirling branch. Will be booking a Canadian Cruise with them for 2027 when the flights become available

Brilliant as always, our go to travel agents. We book all our holidays through Hays . Craig and all the staff so helpful, can't recommend them highly enough.

Have to amend this and make it right. This was no fault of Hays Travel. Staff at Stirling were exemplary at arranging the holiday, but were let down by the other partners, Jet2 and the Hotel Zefir.

This trip was to Hotel Zefir, Sunny Beach, Bulgaria.
Trip was good. Bulgaria is a beautiful country and people friendly. Jet2 and Hotel Zefir were disappointing. Assistance at Edinburgh airport was poor and had large queue. Assistance at Bourgas was better.
Area lovely. Hotel a disaster. Poor quality food and always cold. Complained to jet2 rep. Hotel Staff rude and unhelpful. Rooms cramped and beds uncomfortable. Balcony is 3ft wide and fits two plastic chairs, nothing else.
It is clean. No entertainment. Birds swim in the two pools, although cleaned once per week.
Beach close by and a good amenity. Very disappointed at this venue.
Not the fault of the Travel agency, Hays Travel.
Dump this hotel from your itinerary.

Staff in Stirling know there stuff

All starts with Kirsty, lovely welcoming smile and an endeavour to make your holiday the best choice at the best price. Quick easy and so simple to just let the do the work.

Matthew at the Stirling branch

really helped with all aspects of our holiday to Thailand including booking vegan deals for my friend on the plane. Everything is taken care of. He was p
Positive and excited for our holiday

O

Friendly knowledgeable agent ( Matthew) that helped to get us the holiday we wanted. This was made possible by his contact with the holiday provider (Titan) and getting us all the components of the holiday we wanted.

Helpful, informative staff in Stirling branch. Made sure we had lots of options to choose from and ensured that my dietary requirements were catered for before we committed to booking our accommodation.

Mathew was so helpful and knowledgeable. I can't recommend him enough . 2 . 9 25

We were greeted by name, as had previously booked through Hays. The advisor, Amanda, was extremely helpful in finding a hotel in the location we wanted, and in booking our holiday.
Our documents were emailed as promised.

I use Hays as I always get great service and never rush me to choose my holiday.

Craig was excellent helpful very patient and knowledgeable. Couldn’t ask for better

As usual we got excellent service from Craig and had no hesitation in booking our forthcoming holiday with him

Friendly knowledgeable staff. The whole branch worked as a team over my two visits.

The travel agent was great with us and make us laugh and give us a great price for the holiday.

Stephanie was helpful in a clear way and happy to look at the options available to book our trip

Friendly helpful staff who managed to deal with all our requests with a smile. Highly recommended thanks Kirsty

Always very helpful and knowledgeable team that help us pick our ideal holiday we have used them multiple times and will continue to do so as it is just a complete service and they do go over and above to help