Hays Travel - Specialist Cruise Centre Arvostelua 

Andrea Barker is a credit to your company. We’ve used her more than once and we’ve been delighted with everything she’s done for us.

Michelle was very friendly and professional, and helped us achieved a price we were looking for. Made booking process easy.

Great service & communication

Made a call and was greeted by a super friendly advisor. They listened to my enquiry and quickly provided a price and advice on to a particular cabin type as well as onboard drinks packages.

This is the second time I have used Hays Travel. I used Hays again this year because they are alway polite,efficient and in every way professional. On both occasions they have gone the extra mile to ensure my specific holiday requirements were met. I would have no hesitation in recommending Hays Travel to anyone looking for a reliable Travel Agent.

Great customer service from Chelsea Frimley and beat all other quotes

We had been looking for some time to find a cruise that met our needs but without success. So, we decided to contact Hays Travel as we had a particularly tricky and multiple set of requirements for a “special” anniversary vacation. We cannot thank Ella enough for the help and guidance she gave us. The service and support she gave was absolutely brilliant. It took several weeks to actually find what we were looking for. Prior to this, she had offered various options and on each occasion had provided a comprehensive breakdown of each suggestion but, as I said, they didn’t quite meet what we wanted. Undeterred, we chatted further with Ella to narrow down and pinpoint the most important aspects we wanted but she also wanted to understand our “red flags”.

Very professional and caring attitude towards me as your client by your representative

Hannah was very helpful, no question was too much, first time booking a cruise and she helped no end

Third cruise I’ve booked through Carol and it has been a very easy and stress free experience
I have total trust in her and will continue to use her for future cruises

Emily was so kind and helpful with my booking a cruise for the first time. It was an easy process and she managed to get exactly what we were looking for.

Linda was really good she went above and beyond. As i usually book with Joanne. So i usually ask for people i think is exceptional, so on that note I would ask for Linda or Joanne again.

Great service and Shelly is lovely to deal with.

Prompt attention, good information and a discount too. Very straightforward cruise booking, thank you Michelle

Tim our travel adviser is more than someone who works for Hays Travel he has over the years we have used him become a friend,he knows what we want and gets us the deal we want. Would highly recommend Tim

Your representative, Ella Simmons, was quick to respond with a quote and then answered my questions very promptly, to my satisfaction.

Tim was very helpful, had answers to all my questions. He was lovely, friendly and made me feel happy that I'd made the right choice for me. The booking process was great planning everything covering all my needs. He had lots of knowledge on the cruise and gave some good tips and advice. Look forward to future correspondence. Would highly recommend his services

Michelle was absolutely fantastic and best price !
Thank you x

Excellent start to finish explained everything.