The rep, Cathy Leverett was very patient as she explained everything to us, she didn’t rush us she carefully explained everything. We have had difficult experiences in the past but we felt she went a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The very pleasant young lady we saw when we went to discuss a holiday could not have been more helpful. She took the time to find out exactly what we were looking for then suggested places that would... Näytä lisää
Yritys on vastannut
From giving Kerry the details of what I was looking for she kept me informed at every step what was the best options were to make sure I got everything I wanted. She also set up my direct debit so eac... Näytä lisää
Yritys on vastannut
All the staff I have encountered in making arrangements for travel this September and October in the Norwich branch - Ella, Kerry and Jomane have been very warm, reassuring and welcoming. They are all... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Matkatoimisto
- Risteilyvarustamo
- Risteilymatkatoimisto
- Kulttuurimatkojen järjestäjä
- Valuutanvaihtopiste
- Matkailusivusto
Yrityksen kirjoittama
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Yhteystiedot
3-5 Orford Place, NR1 3RU, Norwich City, Yhdistynyt kuningaskunta
- 01603851856
4,9
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful staff
Very pleasant and interested staff. I felt he was knowledgeable and experienced and gave me the time to explore every thing I asked. I enquired about several destinations. He explored all destinations I asked about and we settled on a good value and targeted expectations holiday for each place. I went away with 3 good holidays printed out and came back within the hour and booked 1. Would definitely recommend talking to Aidan.
26. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We're happy to hear that you felt supported by our knowledgeable staff as you explored options for your holidays. Thank you for sharing your positive experience, and we appreciate your recommendation.
Kerry went out of her way in dealing…
Kerry went out of her way in dealing and sorting out our cruise. Left Hays with our cruise ideas. Kerry came back after couple of days with all the transfers / hotels and basically did all the leg work. Can not thank her enough.
17. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We're happy to hear that Kerry went above and beyond to assist with your cruise arrangements, handling all the details to make it seamless for you. We appreciate your kind words!
Professional approach.
15. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Thank you for your kind review
Really impressed with Aiden.
Really impressed with Aiden.
He was extremely knowledgeable, and helpful about the resorts we looked at. Nothing was too much trouble. I'll definitely use Hays again .
22. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you taking the time to leave us a review. We are so glad to hear that you found Aiden knowledgeable and helpful. We look forward to assisting you again.
Lovely Cathy
Me and my friend went in to book a coach holiday and the minute we walked through the door we were greeted by Cathy who went above and beyond to make sure we got the holiday we wanted. It took a while as her system was not overly fast but she was patient and lovely. She explained every detail of our holiday so we came away with the holiday we wanted. Very Happy, and thank you Cathy but the terrible busker outside the shop needs to go :)
22. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We're happy to hear that you and your friend felt so well-cared for while booking your coach holiday. We appreciate your kind words about the service you received from Cathy and your patience with the system.
very knowledgeable
very knowledgeable, very helpfull, explained everthing really well
14. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Thank you for your kind review!
Hannah was very helpful & patient with…
Hannah was very helpful & patient with sorting out my trip
13. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Thank you for the lovely review, glad we could help!
very pleasant throughout
very pleasant throughout, good knowledge about the holiday, could not have been more helpful , would recommend to anyone
19. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Thank you for your kind review. We're so glad to hear that you found our team helpful and knowledgeable!
Very helpful and patient
16. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Thank you for the lovely review!
I made an inquiry for a short break for…
I made an inquiry for a short break for 10 people for a birthday get away and Kerry in Norwich branch was absolutely amazing form start to finish, professional and very accommodating to all our needs, was a pleasure to deal with.
9. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you taking the time to share your experience. We are so happy to hear that Kerry was able to find you something amazing for your friends birthday.
Cathy was extremely helpful
Cathy was extremely helpful, very knowledgeable and patient 😊
15. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
Deborah,
We appreciate your wonderful feedback! We are so glad that our service was helpful, and we will pass this on to Cathy
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you taking the time to share your experience, and we are so glad to hear that you found Chloe's service helpful and polite.
New York
Very happy with the agent who helped us out. We were booking for New York with quite tight travel times available and we ended up with the airline/times that we wanted and a great looking hotel
8. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We're very happy to hear that Hannah was able to secure the flights and hotel you wanted for your New York trip, despite the tight schedule!
Happy days John
I was very impressed with how professional and friendly the staff were. I wouldn't hesitate in recommending you to other people.
15. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate your kind words and are so glad you were impressed with our team's service. We value your recommendation very much!
Travel advisor very helpful and easy
Travel advisor very helpful and easy
to communicate with. Always feel like they are giving one the best possible advice.
14. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We're thrilled to hear you found our travel advisor helpful and easy to communicate with. Providing the best possible advice is always our top priority, and we truly appreciate your trust and support.
Brilliant booking experience with Ella …
We had a brilliant experience booking with Ella. Super friendly, really knowledgeable, and always happy to rework quotes until everything was perfect. We’re so excited for Miami and our Bahamas cruise! Highly recommend!
13. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We are absolutely thrilled you had a brilliant booking experience. It was such a pleasure helping you plan Miami and your Bahamas cruise, and I can’t wait for you to enjoy every minute of it!
Very informative and good clearly…
Very informative and good clearly spoken information given
29. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you taking the time to share your experience with us! We are so glad to hear the information given was clear and informative.
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate your kind words, we are always happy to assist and provide excellent support
Great communication and prompt…
Great communication and prompt responses to my queries.
Really easy to book our Honeymoon. Great holiday planned. Thank you.
8. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you booking your honeymoon with us! We're so happy to hear that your experience was great and the booking process was easy :)
Hannah was very patient and gave us…
Hannah was very patient and gave us honest advice, as this was our first holiday away on our own she helped make it a very enjoyable experience.
30. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Norwich City
We appreciate you taking the time to leave us such a kind review! We are so pleased to hear that your first holiday was enjoyable and we could help.
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