Hays Travel - Metrocentre Green Arvostelua 

Always book our holiday through hays travel very pleasant staff nothing is too much bother.And they are experienced at answering questions well done

Caitlin was brilliant with me, she trawled through the Internet to find me what I was looking for, thank you.

Another great holiday booked with Hays Travel green mall, Metrocentre Gateshead.
We called in and booked our holiday with Richard who I've booked with before, as usual a great guy always going the extra mile to find the right holiday. He probably is one of the best .
Thanks again Hays Travel for a great experience 🌟🌟🌟

Really good service. Elliott gave us really good advice when booking our cruise and they made sure we had everything we needed before departure. We had a fantastic holiday!

Our first family holiday abroad with grandchildren was booked with the help of Caitlin…she had to work hard to get a satisfactory location and also applied price matching to give us the best deal…excellent customer service

The staff are always so polite and very helpful- nothing is a bother to them and you never feel rushed.
Kind regards.

Excellent service from Kellie , we came to collect our tickets for our cruise and ended up booking another holiday . We have all the staff in this branch are always ready and waiting to help with any questions or concerns you have with your booking . We would never book with any other travel agent . Well done Kelly’s and the rest of the team ❤️

The Consultant Really listened to what my friend and mywere looking for and she gave us plenty of options She was very patient polite And she is a credit to your business!!!

Kellie went above and beyond to find our hotel for us even phoned head office 1st time using Hays will definitely be back cracking service

Very helpful in organising multiple rooms and different airports for a large family group Took the hassle out of it cam throughly recommend Saves a lot of time

Andrea was great, managed to book exactly what we wanted. Booking process was easy. Bit of a wait but understandable as they were very busy.

Penelope went the extra mile to make our booking, after Jet2 tried to increase our holiday cost by 20% due to active pricing.
It still cost more than anticipated but much less than initial costing.

We were welcomed into the store by Richard. We told him what type of holiday we would like. He had been to the island himself so used his knowledge to explore resorts and hotels which he thought would suit. He was not pushy at all and let my husband and I make the final choice. He was very helpful.

Helpful. Price matched and quick

Friendly helpful staff who go out of their way to find the right holiday for you.

Caitlin at the Metrocentre Green branch was great.
She delivered what she promised - contacting the cruise company when she started her shift. Booked and all confirmed within an hour of Caitlin contacting us back.
Excellent customer service!

The young person who booked my holiday she was very pleasant, and efficient, also very knowledgable in her position.

Andrea is amazing, nothing is too much trouble for her to do and her professional attitude makes Hays Metrocentre our only holiday booking centre, booked 5 x 5* Holidays in two years and many more to come .......... thank you