Joanne is very efficient, explains everything clearly and precisely. She offers products but isn't pushy with it. The team are very friendly and helpful and professional it is true customer service wh... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went to Hays Travel Agent,Mapperley ,Nottingham on 5th August 2026 to book a Saga Douro cruise for October 2027. Was greeted by charming and smiling Julie who organised all the travel arrangements... Näytä lisää
Yritys on vastannut
Joanne who served us was excellent. She sorted us out, with exactly what we were looking for holiday wise. Because it was last minute she was able to print out all of our paperwork and even check us i... Näytä lisää
Yritys on vastannut
Your agent Julie was so very patient with us It is our sons first criuse going with us- mum & dad - next Septenber She explained everything he needed to know so he could made the right choices . We h... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Matkatoimisto
- Risteilyvarustamo
- Risteilymatkatoimisto
- Kulttuurimatkojen järjestäjä
- Valuutanvaihtopiste
- Matkailusivusto
Yrityksen kirjoittama
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Yhteystiedot
27A Plains Road, NG3 5LG, Mapperley, Yhdistynyt kuningaskunta
- 01158605351
4,9
Erinomainen
986 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Supportive
Supportive , friendly and went the extra mile. Listen to our options. Very helpful.
9. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
We're so glad we could support you! Our team always aims to be helpful and friendly, and we appreciate your highlighting our efforts. We hope you have a lovely holiday. Barbara
Professional,friendly,helpful staff
Professional,friendly,helpful staff. Always sort out any problems and make the holiday booking a pleasant and easier experience.
1. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave us a 5* review, it was lovely to speak to you again. I hope you have a great trip hope to see you again soon kind regards Julie :)
Barbara was a great help to help…
Barbara was a great help to help picking our holiday
1. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for the 5 star review! We really do appreciate you taking the time to complete.
Kind regards Barbara :-)
More than helpful just a good friendly…
More than helpful just a good friendly service
7. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave a review and for awarding us 5 stars. Really enjoyed looking into your holiday for you. Kindest regards Barbara :-)
Helpful staff
Simple process of deciding upon and booking the holiday, thanks to the help of the lady who assisted us. Always find the staff knowledgeable and helpful
6. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave a 5 star review, we appreciate your kind words :) Amelia
We had an a extremely good experience at Hays …
We had an a extremely good experience booking our holiday. Julie was exceptionally patient and really helped us decide which cruise would suit us best. We would defiantly go back to Hays Travel and hopefully receive the help of Julie again.
5. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave us a 5* review, it was my pleasure to help you with your cruise booking. I hope you both have a great time see you both soon kind regards Julie :)
Excellent service as usual
Excellent service as usual. Always use my local Hays travel agent when booking holidays.
Julie is always happy, courteous, professional and incredibly helpful. She is an asset to the company.
5. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, we appreciate your continued repeat business. We always have a good chat and a laugh as well as booking your holiday. I hope you both have a great time kind regards Julie :)
This is the second holiday we have…
This is the second holiday we have booked this year so far with Hays Travel. Julie is knowledgeable and very patient!
We intend to return to book more in the future. Thank you Hays!
5. helmikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review it was lovely to see you again. I hope you both have a great time hope to see you soon kind regards Julie :)
Trustworthy local agent
Return visit to the same member of staff. George is friendly, knowledgeable and good at listening. He advised us very well & we enjoyed both the holidays we booked through him very much.
The agency has some good deals. We enjoy having a local travel agent we can trust. Thank you very much! Will definitely be back.
16. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments and am happy to hear you had a good time away. Hope to see you again soon. Thanks, George
Julie was a star !
Julie, at the Mapperley branch, was very welcoming and nothing was too much trouble. It was like talking to an good friend. She was knowledgeable and efficient. Our booking was not straightforward, but she went out of her way to find the right holiday for us. I cannot praise Julie and the team, highly enough.
27. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, it was my pleasure to help and assist you with your holiday booking. I hope you both have a great time kind regards Julie :)
Very helpful and informative staff.
28. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave this wonderful review :). We appreciate you booking your next holiday with us and we hope you both have a lovely time. Joanne
Julie looked after me with my travel…
Julie looked after me with my travel companions Karen and David. She dealt with all our requests in a professional , informative and friendly manner.
Nothing was too much trouble for her.
We have successfully booked a cruise for 2027
27. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave us a great review and for your continued repeat business. I hope you have a great cruise see you soon kind regards Julie :)
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave us this 5* review. We are please you found our service helpful and professional. Hope you have an amazing trip. Thanks, George
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments. Hope to see you again soon. Thanks, George
Julie was lovely extremely helpful and…
Julie was lovely extremely helpful and very patient
26. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for taking the time to leave us a 5* review, it was my pleasure to help you with your holiday booking. I hope you all have a great time kind regards Julie :)
As always
As always, a pleasure to deal with. Very knowledgeable and professional staff. Good deals easy transaction!!!🙂🙂
18. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
We appreciate you taking the time to share your positive experience. We're happy to hear that you find our staff knowledgeable and professional. We hope you have a lovely holiday. Amelia
Cruise booking
Joanne guided us through booking our first cruise Joanne is helpful, polite, knowledgeable and nothing was too much trouble. We didn't feel rushed or pressured in any way.Fab team of staff who clearly work well together.
24. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for taking the time to leave this 5* review, we was pleased to hear you was happy with the service given. It was my pleasure to assist you with your holiday booking and first cruise :). Joanne
Thanks went in for some insurance and…
Thanks went in for some insurance and was very happy with service will be back before September to book turkey 🇹🇷
25. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you so much for leaving a 5 star review, we appreciate your kind words and hope to see you soon :) Amelia
Friendly knowledgeable staff
18. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for leaving me this 5* review. I really appreciate your kind comments. Hope to see you again soon. Thanks, George
As always a pleasure to do business in…
As always a pleasure to do business in this shop. Julie was extremely helpful and patient with the jet2 site keeping changing price and availability. Got exactly what i wanted at a good price
23. tammikuuta 2026
Vastaus yritykseltä Hays Travel - Mapperley
Thank you for taking the time to leave us a 5* review, it was my pleasure to help you with your holiday booking and your continued repeat business. We got there in the end with the right rooms and price. I hope you all have a great time kind regards Julie :)
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.