Hays Travel - Lytham Arvostelua 

Helpful and patient staff

Very professional at all times
Extremely helpful
Laura, the manager was efficient and very kind
Ebony was amazing and very thorough in everything she did, extremely patient and informative

Brilliant rep in the shop. Laura has helped us book holidays before and is always exceptionally helpful.

Friendly staff.
Efficient booking process.
Courtesy call received about currency and any other services they could provide that I may require.

As we hadn't been abroad for over 10 years we was looking for guidance and advice to book a holiday. Cami helped us find the perfect accommodation. She provided excellent professional service making the booking process a perfect start to the holiday. We also arranged a travel card and Euros while we were booking the holiday and again the service and help received by the member of staff was excellent. We will definitely be back for the next holiday. Thank you.

Extremely Helpful, they took plenty of time to explain the options and give advice on our cruise holiday.

Excellent member of staff with superb knowledge and a very pleasant manner.

We are always happy with the service received at the Lytham shop. They always have time to go through everything and explain and deal with any queries we have, always dealing with any problems with the holiday companies in a pleasant and satisfactory way. Thank you to all.

Cami was really helpful and looked for the best options for my party . Very informative and knowledgeable.

Staff always helpful in Lytham branch go out of their way to help. Good suggestions made when first thoughts not feasible

Last minute booking, Jayne was excellent, Jayne is a credit to Hays Travel, we have had the pleasure of Jayne assisting us in booking holidays in the past, very friendly and helpful.

Pleasant booking experience with everything explained thoroughly before payment etc. Booked lots of breaks in this branch and the staff are always great.

From start to finish I can honestly say the following.
Initially visited HaysTravel in Lytham on Friday afternoon on 27/3/26 to enquire about cruises .
On entering all 3 girls smoked and fave us a warm welcome.
We went and sat with Jayne , she listened to our initial requests as dates were important to us. Her colleague also helped at the same time as there were many options.
We then decided on Tenerife as the weather was kinder in April.
We left with a couple of options and agreed to return the following day. Having gone on Tripadviser I then rand the following day asking Jayne for a couple of different hotels as the reviews weren’t great .
We then arrived at 4.20pm on the Saturday , we discussed all options again, Jayne took her time and we eventually chose a hotel much more expensive but suited our needs far better, by thus time it was after5.00pm , closing time , however Jayne and her colleague advised us that it wasn’t a problem, we booked and paid in full and left at 5.20pm.
I would like to commened Jayne she is great

Very friendly and helpful, answered all our questions and found a great holiday for us. The whole process was very simple and easy to complete.

Very professional in showing care for the customer ,made to feel at ease ,with excellent service

Very easy 2 book, felt at ease with Jayne. She explained everything . Nothing 2 much trouble for her. It was 4 a special anniversary + she
researched the differant dates + compared options. A much nicer experience in the shop, speaking 2 someone than on line. Much more info rmative + personel. Went back + booked another holiday!!!!!
We must support our shops on the High Street, USE THEM or LOSE THEM.

Your representative Laura was very helpful, knowedgeable and patient. She gave us information of the differed options available on the cruise we had selected which helped us to choose thd right holiday for us. We were very pleased with the service provided.

Simple and easy booking from a deal seen in the window to Greece

Excellent customer service. Very friendly. Went above and beyond to find the perfect deal for us.