Hays Travel - Hedge End Arvostelua 

Very friendly staff, lovely to have a friendly personal service.

Extremely helpful and very patient. Polite and friendly and informative

I have said before and I'll say again; Nici is amazing - knows her stuff but also she conveys confidence with her travel knowledge.
Thankyou

This was my daughters and mine second visit asked for Mollie as she was so patient on our previous visit.
Mollie again was so patient and professional we never felt rushed even though we did take a lot of her time.
We are booked for next year again through Mollie
Everyone in the agency at Hedge End are very pleasant and helpful

Leah and Stephanie were courteous, welcoming, and very efficient on two separate visits to Hedge End.

All of the team worked so hard in helping me find a cruise for a special birthday in June next year(2027). We needed a fully accessible stateroom plus another stateroom for care staff. I cannot praise them highly enough for their perserverance and dedication.

The staff were super helpful and treated us with high professionalism.

The young lady was very helpful and polite very easy to to talk to

Very knowledgeable
Friendly yet professional

My request was very specific, so Natalie had to search for suitable accommodation and location. Nothing was too much effort for her, including constantly checking options on price and departure airports.
Her knowledge of visa requirements was also very helpful. A calm confident and friendly experience resulting in a holiday booking.

Very satisfied with the holiday booking advice and patience of the staff.

Lots of different options, tried to find the cheapest deal for the most days

the young lady who served me,and im sorry my memory is terrible,was very helpful and worked hard to help me , when i decided on a cruise , she was brilliant and secured for me just what i wanted hays is my usual travel agency pete lucas

Thank you Nici for organising our cruise with our elderly parents - you made it so easy! Exceptional service yet again - thank you

First of all the air conditioning was great.

Mollie was knowledgeable, polite and friendly and very considerate to our needs. She was exceptionally patient with us and the other staff were helpful too fetching us water and organising our currency.

I had a complicated situation where I needed to swap a cruise and transfer my existing booking to another person. In addition to this I wanted to secure an accessible adapted cabin on a different cruise!
The team at Hedge End did me proud and sorted everything in a day! Excellent service and very much appreciated. THANK YOU.

As usual we described what we wanted and they found us the perfect match . So.much easier and stress free than trying to book it ourselves

Having found I was going to be home for Easter, but wanting to be in Gran Canaria, I knew where to go. At Hays, I often deal with Nici as she know what I want almost without asking. She confirmed by holiday choice was correct, and guided me through the booking with a smile! It's a simple enough booking which I could do myself, but why bother when I can get their expert help during and after the booking.

Lovely travel agent, very helpful but not at all pushy, didn’t feel pressurised to book anything. Agent had personally travelled on this particular cruise ship - it was great to have her knowledge of the ship. Will definitely use Hays Travel again. Highly recommended.