Hays Travel - Bishops Stortford Arvostelua 

Ruby was very professional, and made us feel welcome. Will definitely book again. 🙌

Welcoming and efficient staff with knowledge of areas of
Interest for the group of customers.

Quick & efficient. Nothing is too much trouble.

A big thank you to Paula & her team.

Penny the customer advisor went above and beyond with sorting out a price and completing the transaction. From initial enquiry to completion, 40mins!!

I phoned to enquire about a specific cruise. The member of staff who answered the phone was friendly, helpful,professional and courteous.
She found out what I needed to know and called me back immediately . I decided to book the cruise there and then as Hays had negotiated a small discount. This advisor will help with everything to do with this cruise nearer the time so I don't need to worry.
I will definitely use them again and have no hesitation in recommending them

Great people, very helpful super service and very polite team.

Very helpful and pleasant experience with booking my trip. The travel assistant was very friendly and personable. Follow -up calls were made as promised in a timely manner.

Such lovely girls and everyone is so helpful and super knowledgeable. Thank you so much Hays!!

Very friendly and efficient service from Penny

Excellent friendly service as always.

This is the first time in many years I’ve used to travel agent and not booked direct. I found them very efficient and helpful and will definitely use you again.

Thank you so much for your kind and friendly service for me. I think… the lady is called Nadia. Last time I was served by a different lady who was also very nice. Just I feel very good after being served at the travel agency. Thank you

The Hays staff member was very knowledgeable and helpful.
It was a very pain free experience

Very helpful did everything for me as I was doing a surprise and have never booked a break before

Helpful patience and then action

We entered shop with a few brief ideas as to where we wished to travel to.
Having discussed this situation with Penny who was able to offer various options, the choice was reduced to our chosen destination. From this, the different accommodation offerings were talked through until a final decision was made.
Penny was extremely patient and able to answer most of our questions immediately, and the more obscure within a few minutes.

Warm welcome extremely helpful and nothing was too much trouble. I will now only use Hays Travel for my future excursions. Thank you!

Abi is great and takes time to provide a lot of options to consider.