Heirloom Fair Legal  Arvostelua 

260
•
TrustScore 2.5/5 tähteä

2,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I called once. within 30 seconds I was rudely interrupted by an ignorant call, handler. She then did this again. And again. Of course, no manager available. I would rather get Dave down the pub to... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Never signed up to them as i have never had a car on finance before. And then to make it even worse i get an email from them saying i have 14 days to cancel so i reply to there email mypcpclai... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Avoid these time wasters. Harras you via emai to fill in the questionnaire they sent after a phone call saying they can deal with the claim. Then after all information sent ,they responded with, we c... Näytä lisää

Saanut 5/5 tähteä

Christine is one of the top solicitors when it comes to GDPR claims. Christine is truly professional, knowledgeable and has the skills to get a good outcome. Christine sends regular updates without th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lakipalvelut

Yrityksen kirjoittama

Fairness isn't just in our name -it's the reason we exist. We're here to equip you with the support and tools to pursue fairness and justice across areas of financial law, including motor finance mis-selling, irresponsible lending, and bank fraud.


Yhteystiedot

2,7

Välttävä

TrustScore 2.5/5 tähteä

260 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 86 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,7

Kaikki arvostelut

(260)

19 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Motivated by Money not Morals

I contacted Hayes Connor having had a huge company who turnover more than 1bn a year abuse my rights under GDPR. The law is prescriptive and the failure of the company was clear and not even disputed by the company. I contacted Hayes Connor believing they’d be a company who seeks to uphold the law… but it would appear that this firm of solicitors have little interest in morals or the law, only money. I was told bluntly that they wouldn’t be willing to help because they couldn’t make enough money off of the case. (Though I was under the impression that they could claim back costs from the other party where the ruling goes in our favour - so I’m not sure this stacks up).

I think it’s utterly shameful that solicitors who we are led to believe are there to uphold the law are guided more by money and greed rather than morals and the law. No matter how big or small a persons claim - I believe that the laws which exist to protect us should be upheld by those in professional positions who have the knowledge to do this. It is in my view attitudes such as those exhibited by Hayes Connor which I feel allow big companies to abuse the rights of individuals as they know solicitors like this who I believe operate solely with a lust for money will turn a blind eye thus allowing the abuses to continue. Essentially l, my verdict is that Hayes Connor are not part of any solution - they are just part of an ever increasing problem whereby companies get away with abusing people’s rights under GDPR. If you can’t turn to those who are supposed to uphold the law, who can you turn to?

With this said, I cannot recommend Hayes Connor in any way. My experience whilst brief is that this is a company only interested in how much money they can make from you. I guess if your claim is huge they might do a good job in order to fuel what I perceive to be a greed motivated business model, but if your a small fish - I don’t think you’ll be welcomed into this pond!

If I was to use my own words to describe my feelings of Hayes Connor - I’d say “shameful and embarrassing”. I’m sorry that there is nothing positive in this personal account of my experience but it honestly reflects how I feel. I acknowledge others have had better outcomes than me but I feel it is right that the negative experiences should be shared alongside the positive in the public domain.

I have no interest in a reply or a defence to this review from Hayes Connor - I’ve requested that they not contact me further.

28. lokakuuta 2021
Oma-aloitteinen arvostelu
Heirloom Fair Legal -logo

Vastaus yritykseltä Heirloom Fair Legal

Dear Anthony

We are sorry that we were unable to represent you in your claim.

Each enquiry that we receive is carefully vetted by our team before a decision is made whether to proceed.

As a commercial organisation, we are only able to accept cases where we believe that there are reasonable prospects of success and where we believe that we will receive a proportionate fee for the services that we provide.

Unfortunately your claim did not meet this threshold and we were not able to accept it.

Another firm of solicitors may take a different view and we wish you every success in securing representation.

Kind regards

Jon Else
Director

Saanut 5/5 tähteä

From begining to end

From begining to end, the process was made as easy as possible by Hayes Conner solicitors. I was given honest, helpful guidence throughout my case and my solicitor was always on the other end of an email or phonecall if I had any questions.

They got the job done too.
Good result.

Many thanks to Philip Reynolds and his team!

11. lokakuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi there. Thanks so much for leaving such a great review. Philip is delighted with the feedback - as we all are.

Saanut 5/5 tähteä

Success !

Ben has just successfully completed my claim and throughout what has been a long process has assured me when I struggled to understand some of the legal stuff and advise me on how to move forward with my claim.

29. syyskuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Bryan. Thanks for taking the time to leave this review. We were all pleased with the outcome with your claim.

Saanut 5/5 tähteä

Hayes Connor are consumate professionals.

I contacted Hayes Connor due to a data breach. They handled my claim for compensation with sensitivity and professionalism.

Through from the initial contact to my successful outcome they kept in touch with regular phone calls e-mails and paperwork was easy to complete. I highly recommended the company.

27. syyskuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Tracy. It's a real highlight of the day when we receive such great feedback, Thank you so much for your kind words.

Saanut 5/5 tähteä

Great outcome

Ben basically dealt with my claim from the get go and had the resolution I was looking for in a good time frame. He explained the process to me throughout and I’m really pleased with the outcome.

24. syyskuuta 2021
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Heirloom Fair Legal

Hi Sam. Thank you for the review and its great to hear how pleased you are with the result that Ben and the team delivered for you.

Saanut 5/5 tähteä

Thank you James Kelliher at Hayes Connor

The service provided by Hayes Connor has been outstanding and highly professional. From the beginning I have found the service provided to be top quality. There was always someone to respond to me quickly and assist me with my queries. I have never worked with lawyers before and was distressed by what I had experienced before contacting them. Hayes Connor helped me throughout this process in a way I could understand in terms of the law and how this needed to be addressed which gave me confidence to stand for what was right. I would like to highlight the hard work and dedication of the Senior Litigation Executive James Kelliher, who updated and kept me informed throughout the process and listened to my concerns and ensured the appropriate action was taken. I cant thank James enough for his amazing work and ensuring that the process was done quickly and efficiently with amazing results. I would recommend Hayes Connor to anyone as they will explain the process, give you realistic expectations and I have found in particular James Kelliher to go above and beyond to support you. I am amazed how quickly this was resolved and thank you for all your help. I highly recommend using Hayes Connor if you need lawyers and I will be recommending highly to friends and family. Thank you.

24. syyskuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Thank you so much for taking the time to leave this review. James is a superstar and he was delighted with the outcome in your case - as we all were at Hayes Connor.

Saanut 5/5 tähteä

kept well up to date with the updates…

kept well up to date with the updates and was easy enough to deal with the team via email. overall very pleased.

10. syyskuuta 2021
Oma-aloitteinen arvostelu
Heirloom Fair Legal -logo

Vastaus yritykseltä Heirloom Fair Legal

Hi Jack. Thanks for your positive comments. We were delighted to help you with your case.

Saanut 1/5 tähteä

Hayes Connor have completely screwed me…

Hayes Connor have completely screwed me over regarding the recent mass tort claim against British Airways.

EDIT: 9/9 I am now emailing the firm about my issues. I will update here.

7. syyskuuta 2021
Oma-aloitteinen arvostelu
Heirloom Fair Legal -logo

Vastaus yritykseltä Heirloom Fair Legal

Mr Calo
We are sorry to hear that you are not happy with the outcome of your data breach claim.
As you know, all of the clients that we represented against British Airways transferred to another law firm in September 2020 and that firm have had conduct of your file for the last 12 months.
If there are any specific concerns that you would like to me to address about the service we provided to you then please contact me at jon.else@hayesconnor.co.uk
Kind regards
Jon

Saanut 5/5 tähteä

Freindly

Freindly, informative team. Would recommend.

23. elokuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Claire. Thank you so much for taking the time to leave these kind words. Really pleased we were able to help.

Saanut 5/5 tähteä

Fantastic service

Great service of Ben l, would highly recommend

23. elokuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Amber. Thanks for letting us have your feedback. We have passed it on to Ben who was really pleased with your comments.

Saanut 5/5 tähteä

Recommended for data breach claim.

The Hayes Connor team provided clear, helpful information and direction throughout the process of my GDPR data breach claim. I felt fully consulted and was impressed at the attention to detail in order to settle the matter.
I would happily recommend this company and would like to convey my appreciation to all involved.

16. elokuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Heather. We were all delighted with the outcome in your case. Thank you for taking the time to leave such a fantastic review.

Saanut 5/5 tähteä

Thank you Ryan Adamson and Hayes Connor

Massive thank you to Hayes conner and my advisor Ryan Adamson for the swift and professional way in which they dealt with my case and for the positive result they achieved.
I cannot recommend these guy's highly enough and once again thank you for all your help

3. elokuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Jonathan. We were all really pleased with the outcome in your case. We have just passed your comments on to Ryan and a cheer went up in the office. Thank you for such a great review.

Saanut 5/5 tähteä

An efficient and professional firm who dealt with my case efficiently

Excellent service, very approachable and answered all questions without making me feel uncomfortable. James Kelliher helped us every step of the way with professionalism but also as a friendly ear to listen. He was knowledgeable and empathetic. It helped with my anxiety to know my case was in good hands. I would recommend James and the firm (Hayes Connor) to anyone who require professional legal help.

26. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Hina. It's always great to hear such fantastic feedback about members of the team. Thank you for taking the time to leave a review.

Saanut 5/5 tähteä

Data negligence claim…

Ryan helped me with a claim against my doctors surgery and I am more than pleased with the outcome we received, we won of course!
I couldn’t recommend these people enough!
Straight away even from the quote stage they were so helpful.
Thank you

19. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Abigail. We have passed your comments on to Ryan and we are all really pleased with the outcome in your case. Thank you for your kind words.

Saanut 5/5 tähteä

Data issue

Quick case acceptance, straightforward to work with and swift resolution.

13. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Thanks for a great review. We were all delighted with the outcome in your case.

Saanut 5/5 tähteä

Great service

Hayes Connor provided a great service for us. They gave clear advise and explained further when we were unclear. They gave good advice that brought a positive outcome on our claim. They took charge of all the communication and kept us informed. They were genuine and approachable and kept us very calm.Thank you!

9. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi there. Its always great to hear how well the team communicate to our clients. Thank you so much for the feedback.

Saanut 5/5 tähteä

Hayes Conner data breach claim

Hayes where clear comprehensive and direct with my claim! I received payment straight into my bank! Thanks again for your efforts

9. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Lea. Thank you very much for your kind words - very much appreciated.

Saanut 5/5 tähteä

Hayes Connor very Professional

I was recommended Hayes Connor by a friend and I will certainly recommend them to others. Not only are their rates on no win no fee very competitive the service I received from Phillip Reynolds was absolutely amazing. Phil was very professional but also managed to have a warm welcoming manner. Very happy with the results of my claim

3. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Beccy. Phil works really hard to do the best for his clients - as we all do. It's brilliant to read such great feedback. Thank you.

Saanut 5/5 tähteä

Excellent service and outcome

Very pleased with the level of service James dealt with our claim he was very professional honest and kept us up to date till the claim was finalised would use them again

1. heinäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Paul. We really appreciate your feedback. It's great to hear that you would use us again in the future. Thank you.

Saanut 5/5 tähteä

A fantastic company

A fantastic company. I would highly recommend.

Ben was very helpful, efficient and professional. I could not have asked for a better outcome!

27. kesäkuuta 2021
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Vastaus yritykseltä Heirloom Fair Legal

Hi Becky. We were all really pleased with the outcome in your claim. Thanks so much for leaving such a fantastic review.

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