Hatsandcaps Arvostelua 

I ordered two amazing looking hats separately within a short time of each other. Later I regretted not purchasing them together and paying extra for special delivery. A day or so later, customer services got in touch with me on an unrelated matter, I seized the opportunity to express my regret in the way in which I’d ordered my items… In no time at all, the kind and sympathetic customer services team rectified the situation. I can honestly say, I wasn’t expecting such a swift resolution, given the error was entirely mine. I’m immensely grateful and looking forward to receiving my orders.

I definitely will be using this company again and can totally recommend them!

Fabulous customer service. Incredibly kind, helpful and super responsive. Definitely would use again. Dispatch was quick for December Christmas months. My boyfriend loves hats and I love this website so will use again! 100%!!!!!

I like wearing hats and caps but the once great hat industry in the UK has now virtually disappeared and led to cheap imports and questionable sizing and a lack of choice - the term “one size fits all” is not so in my experience.
If you want a stylish hat that actually fits and want a professional and friendly service use these guys, I can’t fault their service or products.

I have bought many hats and caps from you and I added another one to my collection today, which again I am very pleased with , fits perfectly as always , again great service, well packaged and fast delivery.
Thank you, very pleased

Not the first time I've dealt with this company the service and efficiency never fails, highly recommend.

Very speedy service, exceptional quality and customer service.
Bought cap for son who is a Fred Dibnah (Bolton steeplejack cap wearer) fan and I know he will love it.
Many thanks, will definitely use again.

Well it's your choice..

If you would like to purchase a hat that people stop in the street to compliment you on, that makes you feel your outfit is so stylishly finished off (even if it's only a fleece or raincoat), that when it's raining you are disappointed you can't wear it ( although some are rainproof and then you remember you have a fabulous rain hat which will make an umbrella redundant), that the quality is so superb that many years later will still look as good as the day you bought it, then..

visit Hats and Caps

If on the other hand, you don't mind a £5.00 titfer from the market which will crumble after 3 wears, then you can ignore this review.

It's entirely up to you.
I know which I'd prefer..

I bought a hat which turned out to be far too big for the recipient’s head. I posted it back on a Saturday and on the Monday received an email confirming a refund. What brilliant service. I also ordered a replacement last week and that is already on the way to me. I cannot fault their service and would buy from here again.

Excellent customer service. Ordered a beret for a wedding with less than 6 days to go and it arrived immediately, with an email to confirm it was on it's way.

Thank you very much,
Jenny Harris

I ordered a beret as a surprise gift for my daughter. As I live abroad, I was concerned that she received it safely. I contacted the company as I suspected that the delivery was late, however my daughter received her package that day. I had a very polite response from customer services, even though I suspect I was a little quick off the mark! The beret is apparently very good quality and my daughter loves it. I hope to see her wearing it soon . . .

Excellent hat - very good quality at a reasonable price. Arrived well packaged. Very easy website to use - will definitely shop with Hatsandcaps again!

I could have purchased this from the USA site but everyone at the UK location was so incredibly helpful I just had to buy the hat from them. Packed beautifully, shipped quickly and excellent customer service- what more could one ask for? I will be be back! Special shout out to Annie who helped me every step of the way and Nele who took the time to pick out links to caps that might fit the bill!

I had to return a hat as it was too big - I’d lost the invoice and so sent it back with a hand written note. They had no problem and sent out a replacement really quickly. It’s been a pleasure dealing with them

Efficient, prompt delivery of 3 hats in a sturdy box with no superfluous packaging. They were on SALE and very, very competitively priced. Excellent millinery items as expected from Villagehats. Very pleased with purchase; always a great morale boost to order from this excellent company!

Hats arrived well packaged and exactly as ordered, prices were very reasonable and the postage was quick. I'm very very happy and would no doubt be buying from them again in the future.

EXCELLENT service ALL the time! GREAT quality hats and ever so helpful customer service as well. I’ve been after a cap for a while, in my size, and they reassured me that it’ll be back in stock soon. It was, and I bought it straight away! Always a pleasure to visit their site. THANK YOU Village Hats UK!

My lovely hat arrived this morning, immaculately packed (no plastic) in a roomy box. The hat is gorgeous, and the time and care taken in its delivery just makes it all feel very special ☺️

An excellent service, accurate information regarding sizing and prompt delivery. The Fedora hat is a perfect fit and we will use this company again for hat purchases.

I love my hat. Hats and Caps are a wonderful company to deal with. Their service is first rate and so are their products. I highly recommend.

Bought a hat that didn’t fit. Returned it a received a replacement without any issues. Really quick turnaround too! Very happy customer 😀