Hartley York Arvostelua 

Review:
I am extremely disappointed with my purchase from Hartley & York. The items I received look nothing like the photos displayed on their website—the material is cheap, poorly finished, and completely lacking proper care or material labeling.
When I reached out to customer service to request a return and refund, they refused to resolve the issue properly. Selling products that fail to match their advertising and then denying customer refunds is completely unacceptable. Save your money and shop elsewhere.
Items are poor quality China made shirts - avoid at all costs
We have now raised an issue via our credit card provided
Following over 10 emails back and forth and the starting of a credit card claim, they were able to give me a full refund for the two shirts. It took so much time and insistence on my part with them adding a little bit more percentage to the refund each time - we finally got there but they were very keen for me to ensure I cancelled the credit card claim back which I did once the refund had been processed. All very suspicious and poor service all round.

Dreadful quality at a premium price. I reckon these probably cost £2-3 to manufacture in China and are selling at a whopping cost. That are thin and badly made. Worse is that they ship direct from China so are expensive to return and they only refund once they receive and only give you 30 days to get back to you

The website is full of bogus reviews that do not exist on trust pilot. Trust pilot should sure them for misrepresentation...as should consumers.

I ordered an outfit online. What arrived was laughable, the cheapest material nothing like the photo and a split seam in the shorts and the shirt. All tags cut out. This is honestly the worst online order I’ve made, it’s so bad I’m actually laughing as I type this!

Scam don't buy. The item that arrived barely looks like the one ordered and was low quality. It was about 5 sizes too small and I'm an S!

Shocking company, item arrived looking nothing like the jacket advertised, it was like a thin shirt. All the labels had been cut out which their customer service advised ‘was due to there new “Seamless Comfort" initiative, our team intentionally removes synthetic tags during quality checks to prevent skin irritation.’ Even the washing label has been removed.
On my 6th email trying to get a refund but all they keep offering is to refund me a % off item and to keep it (it’s that bad my husband wouldn’t wear it) and offering me options as what I could do with the item, gift it, give it to charity etc. They also advise that if I were to send it back, to their warehouse in China, I would have to pay the international shipping fees. Absolute scam - would not bother ordering anything.
UPDATE 24/08 - email from customer service offering a voucher to cover the cost of the item bought, however after reading recent reviews about the quality of the products I don’t think I want to chance ordering anything else. Already raised dispute via credit card so will await the outcome of that.

Scam site & sellers. Clothes do not look anything like those shown in pictures on their website. If you do place an order expect to get cheap, low quality, hastily stitched together approximations of the items you think you're getting - with the labels cut out for some reason. They do not offer full refunds. Repeated emails have resulted in 45% being the highest refund offered but I doubt they would pay this if accepted. They will not give return postage labels or even a return address. Expect to be disappointed.

Avoid avoid avoid the worst material ever 3 sizes too small awful do not buy

Scam website. Products not at all as shown on website. Offered a partial refund or return overseas at my own expense. AVOID.