Harmainleathers Arvostelua 

70
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Firstly, these shoes are incredibly made! I had the black leather horse bit loafers turn up yesterday, the leather is so soft that after one evenings wear they are broken in perfectly and already like... Näytä lisää

Saanut 5/5 tähteä

I’m so elated as a first time customer and must admit the loafers ordered met my high quality expectations, fits perfectly and comfortably. In the process to order two more loafers in different colour... Näytä lisää

Saanut 1/5 tähteä

Having called Customer Services - a guy on the end of a mobile - I await Harmain Leathers response to my complaint which is as follows: 1. They sent two left shoes And, although irreleva... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I ordered my brown suede loafers and got worried when they hadn't arrived after 10 days. However the website does say 10-14 days for delivery which I missed when ordering. My new shoes arrived no p... Näytä lisää

Yrityksen tiedot


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

70 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 12 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(70)

53 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Ordering shoes online

It was very easy to order. Once you pay for the shoes, there's a message telling you how the shoes are made and delivery timings. This messed should have been written before the payment so the customer can decide to carry on or not.
The final result is very good. I am very pleased with the shoes. Smashing job.

28. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay clear of this company…

Stay clear of this company…. After my Boots eventually arrived they didn’t fit and the quality was terrible so I emailed them and asked for a returns note. Several emails later and I’m still waiting for an answer. I called his number and he fobbed me off. This was back in December. I’m now £147 out of pocket. Seems this company takes your money and runs. DO NOT ORDER FROM THEM!

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Boots

Although the delivery was a little longer than I had expected. The wait was more than worth it .
The quality and style of the boots are fantastic ,don't linger hit the button you all deserve them

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I love these boots

I love these boots, delvered today and was not disappointed.i love it. also quick response when inquired about delivery date very happy with service.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NO REFUNDS IF YOU AREN'T HAPPY WITH THE PRODUCT

I bought a pair of boots which when they were delivered, I didn't like. I asked for a refund and was told the returns form would be sent to me - it never arrived and despite several attempts to get hold of Mohammad, he ignores me.
Don't buy from him, he will just keep your money if you aren't happy with the product.

26. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

These boot are amazing

These boot are amazing.
I ordered a pair with were supposed to take a couple of weeks. I sent a message asking when I would receive them. I was updated with a revised date straight away.
I received the boots and they had a minor imperfection on the toe of the boot. After sending them a pic with a message outlining the imperfection. They sent another pair without any issues.
These boot are very well made and look so smart. I really can’t wait to wear the over the Christmas period. I just know I will get a load of comments about how well and expensive they look.
I’m always sceptical ordering off of social media. I research the company, as they had good reviews they were some not so great. I thought I’d give them ago and ordered some. I’m really happy with the quality of the boot and very happy with service 🌟🌟🌟🌟🌟

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolute quality shoes

Absolute quality shoes, well worth the waiting time.
got regular updates when i requested, took slightly longer to arrive than i expected but well worth a wait!!

4. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great product …

Communication throughout the process was very good. Yes, they took a few weeks to arrive but these are hand made and hand finished boots, not like the mass produced footwear you find in high street stores. When they arrived, they smelt hand made with various waxes and polish. The boots look great and fit well. Credit to the craftsman who made these. Despite other reviews, I would recommend this company. They are good.

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolute scam

Absolute scam! Shoes arrived after about 5 weeks, completely the wrong size. After several attempts at rectifying the problem they have ceased all conversations and will not respond. I am now £££ out of pocket with no shoes to show for it. I have even responded to their social media adverts which they have just deleted. Avoid like the plague

20. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

Great service, very personalised.
Even more impressed with the end product. Very pleased indeed. Boots look beautiful and were immediately comfortable out of the box.
Was so pleased I didn’t want to wear them out in the rain.

13. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolute terrible company

Absolute terrible company. I ordered a pair of dark brown suede loafers.
The shoes I received most certainly did NOT match the shoes on their website. Everything from the colour, quality and colour of the stitching, the finish on the suede, the cut on the suede, the cut of the suede uppers where the left shoe did not match the right shoe, and even the colour of the horsebit was wrong.
I asked for a return to be authorised (as it dictates on their website) via email and via sms but got no reply. Also this business does not have a landline, so then I messaged them via WhatsApp. I asked for the return address and for the return to be authorised. The reply mentioned someone in their “team” would look into this (by the way there is DEFINITELY no team). I also sent pictures of what they sent with a comparison to what they advertised.
A few days later I was offered a replacement pair.
I said this would be fine as long as all of the issues were rectified. The seller agreed.
I waited…and waited…and waited and waited.
After 2 weeks passed I messaged again to be told “these are hand made and we are only human” and that I shouldn’t “get depressed”.
I waited some more. Maybe another week before demanding either an update or for the return to be authorised.
I was then asked by the seller to wait until he got to work and he would check on my order.
I waited from the Friday until the Monday afternoon and asked for an update. Nothing.
The entire process from ordering the horrid pair I was sent to the exchange I had with the seller above was almost 10 weeks.
In the end i messaged the seller again, as it was more than clear they had NO INTENTION of correcting the order, telling them I am going to trading standards and that they should be ashamed of themselves and that they are a complete fraud in the way they do business and around their customer service.
I was then called a whiner was told what do I expect for the £70 I paid and that they were actually made in China (please bear in mind these shoes were on sale with 60% off) I was actually abused over WhatsApp by this seller. I actually could not believe it. I’ll admit I lost my rag a little and went off at the seller.

I HAVE THE SCREENSHOTS FROM EVERY STAGE OF MY WHATSAPP INTERACTION WITH THIS SELLER OTHER THAN THE ABUSE PART WHICH HE DELETED IMMEDIATELY.

DO NOT BUY FROM THIS SELLER.

**EDIT**

This seller has only just replied via trust pilot asking me to get in contact via email or WhatsApp 😂
What an absolute joke. Well over a year ago I bought the sub standard footwear from them. 13th October 2025 to be exact.

They didn’t want me to return after I asked for the return to be authorised as per their website information / returns policy.

They said they would replace. I waited patiently for weeks and got nothing.

Ghosted me then eventually abused me via WhatsApp message and WhatsApp calls.

Honestly, NEVER EVER BUY FROM THIS COMPANY. You will definitely regret it.

13. lokakuuta 2025
Oma-aloitteinen arvostelu
Harmainleathers-logo

Vastaus yritykseltä Harmainleathers

hey not sure why u went through this please reach out via email or whatsapp to get u sorted

Saanut 4/5 tähteä

They really surprised me with their customer service and then the quality of the shoes…. Great value for money…

The shoes are of really good quality and really good value for money… I brought 2 pairs of shoes one in black and the other in dark brown really impressed with the leather and the quality of workmanship… These shoes are handmade so well worth the price… The customer service from the team is also very good … Will definitely be buying again…

15. syyskuuta 2025
Oma-aloitteinen arvostelu

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