The customer service team especially Olivia went above and beyond to help source our uniforms. The quality of Happy Threads uniforms are excellent and the colours are bright and cheerful for those of... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My email was answered very quickly. My issue was dealt with immediately and I had my replacement scrubs within 48 hours. The customer device agents were so professional and friendly , a pleasure to de... Näytä lisää
Olivia was great to deal with helped me with my order and followed up on the same making my experience using happythreads stress free
Happy threads never disappoint and their CS is always so nice. Shout out to Olivia who was very kind and helped with my problem.
Yrityksen tiedot
Yrityksen kirjoittama
Happythreads offer a range of modern, fashionable styles which come in a variety of styles and colours in sizes XXS-5XL. Official suppliers of Koi, Cherokee Dickies and Orange Standard uniforms,
Yhteystiedot
Poddle Park Road 48, Dublin 12, Yhdistynyt kuningaskunta
- www.happythreads.ie
4,8
Erinomainen
131 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
To be comfortable at work
I love my trousers they are light and comfortable,drying quickly and I recommended it to all my colleagues at work.
22. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your lovely feedback! We truly appreciate you recommending us to your colleagues - it means so much!
Always amazing
Always amazing .
My scrubs are fabulous. The joggers are so comfy and sit really well on the waist. Half our ED team have gotten or are going to get they look so well. The top is lovely. It's light and skims the body but comes in at the waist.
I love these new scrubs. Fantastic service as always
1. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you so much for your amazing feedback!
Money waisted
unfortunately the material is one of the cheapest one that I saw in my entire life. Very disappointed. Not only see through but feels like plastic.
I order my unifor in November and I just received it...end of January.
24. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing this must have been and apologise for the delay and for the material not meeting your expectations.
Since then, we’ve worked to improve our products and processes to ensure better quality and faster delivery. If there’s anything we can do to make this right or assist you further, please don’t hesitate to reach out.
Charged extra for returning an item.
I ordered scrubs and paid the postage as expected of £3.99. The scrubs didn’t fit so I paid to have them returned which cost over £7 for tracked delivery. The scrubs cost £66.99 however I was only refunded £60 due to ‘adjustments’. In total I am £18 out of pocket with no explanation given as to why £60 was refunded instead of the full amount of £66.99.
I feel ripped off. Happythread charged me extra for returning an item that was unsuitable for me as well as expecting me to pay for returning the item. A costly experience at £18 with nothing to show for it!
2. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for sharing your feedback, and we’re truly sorry for your disappointing experience. We understand how frustrating it must have been to encounter unexpected charges and additional costs. Since then, we’ve reviewed and improved our returns process to make it more transparent and customer-friendly.
If you’d like to discuss this further or have any outstanding concerns, please feel free to reach out - we’d be happy to assist.
Awful
Awful. One star is even too much. Poor from start to finish, and I still haven’t received the correct scrubs that I ordered 7 weeks ago.
13. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your feedback, and we’re truly sorry to hear about your experience. While this is an older review, we want to apologise for the delays and inconvenience you faced. Since then, we’ve worked hard to improve our processes and ensure better service for our customers.
If there’s anything still unresolved, please don’t hesitate to reach out - we’d be happy to assist. Your satisfaction is very important to us.
We have been getting our uniforms from…
We have been getting our uniforms from Happy Threads for several years now. We find them amazing to deal with. The quality of the product is fabulous but the service is even better. We wouldn't hesitate to recommend them. Friendly, professional, great quality. Ticks all the boxes.
Colleen and Sabrina
Dublin Skin and Laser Clinic.
10. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you so much, Colleen and Sabrina, for your lovely feedback!
Delivered within week and very happy…
Delivered within week and very happy with the product
31. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your feedback, Dave!
No NHS / Blue Lights discount, thanks for the support my dudes. …
Petty slap in a face to have no NHS /BLU light family discount really. I guess we're no longer "all in this together" right... Shame I can't pay with claps.
Good scrubs when they finally get there (incoming excuses regarding post brexit supplies chain, right you had years to prepare..)
18. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your feedback and for sharing your thoughts. We’re sorry for the disappointment you experienced at the time. We’re pleased to share that we now proudly offer an NHS discount as a way to show our appreciation for your incredible work. If you’d like more information or assistance accessing the discount, please don’t hesitate to get in touch. Thank you for all that you do!
Order number 2074405
I would give it zero star if I could. The quality is cheap & rubbish. So thick and uncomfortable to wear. It makes sound with movement.
The £7 one from Amazon has better quality. It’s misleading when you look at the pictures on their website compared to the reality.
I wouldn’t recommend it to any one.
Also it wad delayed, it took more than 6 weeks.
Also, I can’t return it as its embroidered!
4. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your feedback, and we’re truly sorry to hear about your disappointing experience. While this is an older review, we want to acknowledge your concerns. Since then, we’ve taken steps to improve the quality of our products and the accuracy of our descriptions to better reflect what you’ll receive.
If there’s anything we can do to assist further, please don’t hesitate to reach out. Your input helps us grow and improve!
Well worth the money!
Had some trouble with shipping address which was completely my fault . But customer service was great! Very lovely and helpful team.
When I got my items, I was impressed by how comfortable they were. Well worth the money!
20. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your kind words! We’re so glad our customer service team could help sort out the issue, and we’re thrilled to hear you’re loving the comfort of your items.
Hi I am more than pleased with the…
Hi I am more than pleased with the communication, fast and economical delivery, return for smaller size and product quality from Happy Threads. I choose the light weight budget scrubs. Good selection of sizes and colours available. Easy to wash and dry.
I ordered mine on Thursday and they arrived in the North West on Friday for €4. Well done. Thank you. Eileen
11. huhtikuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you so much for your feedback, Eileen!
I have purchased scrubs previously from…
I have purchased scrubs previously from this company. Prompt service and excellently made. High recommend. I also needed to cancel an order and this was also done efficiently and in excellent time. If you thinking of buying scrubs etc, chose this company
1. lokakuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your wonderful feedback!
Excellent customer service
I would really recommend Happy Threads.
Good quality scrubs and most importantly excellent customer service. Jeannine replied to my enquiry promptly and was very helpful.
Just brilliant!
22. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you so much for your kind words! We’ll be sure to pass along your appreciation to Jeannine.
We ordered a particular item and then…
We ordered a particular item and then decided to cancel. I spoke with a lovely lady called Lynda via email who was more than helpful and very quick to help.
Thank you Lynda.
Kind regards
Gail
20. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for sharing your experience, Gail!
Happythreads
I would really recommend Happythreads, Customer service is great, Delivery time very fast , plenty of stock availability. You can not go wrong!
Thank you.
19. toukokuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you so much for your wonderful feedback! We truly appreciate your recommendation.
Jeanine helped dispatch my order today…
Jeanine helped dispatch my order today which was such a relief as I need it by Friday and she reassured me greatly! Thanks Jeanine!
27. huhtikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your lovely feedback! We’ll be sure to pass along your thanks to her. 😊
Carol
I have found happythreads to be very helpful to deal with. They are very prompt in getting things sorted. Would definitely deal with them again
22. huhtikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your kind words, Carol!
let down by delivery and service
having used them continually over the last the 12 months . service over the last 6 weeks has been so poor- 4 weeks delay in delivery- and everyime you contact cutsomer service- they say wait till the end of the week.
21. tammikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for sharing your feedback. We’re sorry for any frustration you experienced in the past. Since then, we've made improvements to our service to ensure faster delivery and more efficient customer support. If you need assistance with anything else, please don't hesitate to reach out.
Ordered 2 scrub tops
Ordered 2 scrub tops. Very well made, comfortable and easy to clean and dry. Very reasonable price. Quick delivery too. Thank you
30. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your wonderful feedback, Elaine!
Orders came in perfect condition and…
Orders came in perfect condition and arrived very quickly. Will be using again and would definitely recommend.
10. marraskuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä happythreads
Thank you for your lovely feedback!
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