Every agent I have spoken with has been helpful, polite and friendly. Viewings are arranged and communicated promptly, with good follow up throughout. Eliza has been exceptional in helping me secur... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Every staff member i’ve had the pleasure of speaking too has had amazing customer service and it’s put my mind at ease trusting this company with our future family home search, Everything has been nic... Näytä lisää
Yritys on vastannut
Everyone was very professional and friendly and did the job perfectly that they're being paid for. I sold and bought previous house 10 years agi through Hannells which is why i chose them fir my mum’s... Näytä lisää
Your team really have a caring attitude which is a real compliment to the dedication of your staff. The information received is very helpful and Heather who dealt with the initial conciliation was rea... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We’re Hannells – an award-winning, family-run estate and lettings agency proudly serving the people of Derby since 2003. With six friendly, local branches and a dedicated lettings office, we’re here to make moving home a genuinely enjoyable experience. From free valuations, sales and auctions, to mortgages, solicitors, insurance and lettings – we offer everything under one roof, all delivered by a team who truly care. What makes us different? We treat our customers as people, not numbers. That personal touch, combined with local knowledge and a real passion for what we do, has helped us become Derby’s top-selling agent year after year. With thousands of five-star reviews and many national awards under our belt, we’re incredibly proud of the trust our community places in us – and we work hard to give back through local events and charity support. If you’re thinking of moving, we’d love to help you have a truly positive, personal and memorable experience.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.hannells.co.uk
Book Your Free Sales Valuation Here!
4,8
Erinomainen
918 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sale of bungalow
Fantastic from start to finish.
Regularly keeping me up to date on the process.
Friendly staff that are always on hand to help if I had a query.
I would have no hesitation in using Hannells in the future.
3. elokuuta 2026
Vastaus yritykseltä Hannells
Hi Nigel!
Thank you for your review of your moving experience with the Allestree sales team.
We're pleased to see that you found them to be fantastic from start to finish, keeping you up to date and always being on hand to help. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Vastaus yritykseltä Hannells
Hi Tomasz!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you've been happy with the service provided so far during your purchase. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
I asked hannells to recommend a…
I asked hannells to recommend a conveyancing solicitor and accepted their recommendation.
They did not inform me that they would receive a fee of £250 if I accepted their recommendation and this be added to my fee from the conveyancing solicitors.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Rebecca was very pleasant
Rebecca was very pleasant, informative, helpful & understanding of what we are looking for.
2. elokuuta 2026
Vastaus yritykseltä Hannells
Hi Eileen!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be pleasant, informative and helpful. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. The team are looking forward to finding a buyer and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Rebecca was professional and friendly
Rebecca was professional and friendly, and very easy to talk to.
31. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Mr Hook!
Thank you for your review of your valuation experience with Rebecca and the Chellaston sales team.
We're pleased to see that you found Rebecca to be professional, friendly and easy to talk to. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further assistance should you decide that now is the right time to get the property on the market.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Thanks Olivia…
The experience was great because Olivia put all my concerns to rest. You were recommended and lived up to expectations. Thank you
29. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Hart!
Thank you for your review of your valuation experience with Olivia and the Lettings team.
We're pleased to see that the experience was great and that Olivia was able to put all your concerns to rest. The team pride themselves on delivering a top service and Olivia in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the right time to get the property let!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Vastaus yritykseltä Hannells
Hi Clive!
Thank you for your review of your valuation experience with Oliver and the Littleover sales team.
They pride themselves on delivering a top service and will be delighted to seed that you've given them top marks and found it to be a nice, personal visit.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service from start to finish
Excellent service from start to finish, highly recommend
29. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Nicola!
Thank you for your review of your moving experience with the Littleover sales team.
We're pleased to see that you felt the service you received was excellent from start to finish. The team pride themselves on being the best at what they do and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for trusting us with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent prompt service
Excellent prompt service , very friendly and professional staff .
29. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi there!
Thank you for your review of your valuation with Bonnie and the Mickleover sales team.
We're pleased to see that you found them to be friendly, professional and that the service was excellent. The team pride themselves on being the best at what they do and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you whenever you decide the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
EXCELLENT KNOWLEDGE OF THE MARKET
EXCELLENT KNOWLEDGE OF THE MARKET
PROFESSIONAL ATTITUDE
LISTENED TO MY SITUATION
29. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Paul!
Thank you for your review of your valuation experience with Bonnie and the Allestree sales team.
We're pleased to see that you found Bonnie to be professional, had excellent knowledge of the local market and that she listened to your situation. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service
Excellent service, communication and updates throughout the process . Friendly professional staff , nothing was too much trouble -thank you .
29. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Andrea!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found the service to be excellent with great communication throughout and that you found the team to be professional and friendly. They pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for trusting us with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
They were very professional and a…
They were very professional and a friendly aproach ,provided all the information i asked for,and explaned everything clearly.
28. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Scotty!
Thank you for your review of your valuation experience with Jo and the Chaddesden team.
We're pleased to see that you found them to be professional, friendly and provided all the information you needed. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks for inviting us to provide you with a valuation and we hope we can be of further service to you whenever you decide the time is right to get the property on the market!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Very professional throughout from the…
Very professional throughout from the pictures taken to show what the house was like right up to the exchange day.
27. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Lee!
Thank you for your review of your moving experience with the Alvaston sales team.
We're pleased to see that you found them to be very professional from the start to the finish. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
The valuer
The valuer. Steve was great. He arrived on time. Very experienced and approachable. Not only did he value our house, he also valued my mum's house. Nothing was too much trouble. Hope to eventually go ahead using hannells to sell both properties.
25. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Graham!
Thank you for your review of your valuation experience with Steve and the Chaddesden team.
We're pleased to see that you found Steve to be punctual, experienced and approachable, with nothing be too much trouble. The team pride themselves on delivering a top service and Steve in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving with either/both of your properties!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Vastaus yritykseltä Hannells
Hi Neal & Jacqueline!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
We're pleased to see that you found Jo to be friendly, professional and knowledgeable. The team pride themselves on delivering a top service and will be delighted to see your comments.~
On behalf of everyone here at Hannells, thank you for instructing us with the sale of your property. The team are looking forward to finding a buyer and getting you moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Friendly and professional
Friendly and professional. They are very responsive and proactive. Well priced. Seem much more on the ball then other estate agent companies.
24. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Katie!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you have found them to be responsive, proactive and on the ball with the sale of your property. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards exchange and completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Heather is very professional and such a…
Heather is very professional and such a lovely lady.
25. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Beryl!
Thank you for your review of your valuation experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be both lovely and professional. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Vastaus yritykseltä Hannells
Hi Rad!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you were impressed with viewings, the communication and found the staff to be kind. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for the positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Excellent service.
Prompt, efficient and reliable service. They keep you fully informed at all times. Found a prospective buyer and negotiated an acceptable early sale STC within a few days of the property going on the market.
23. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Richard!
Thank you for your review of your moving experience with the Chaddesden sales team.
We're pleased to see that you found them to be prompt, efficient and reliable - and that we also secured a buyer within a few days of the property going live. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property. We wish you a smooth and steady journey towards exchange and completion - you're in great hands!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
Sams visit
Sam was very helpful and informative giving us all the information we needed. He was friendly and polite.
25. heinäkuuta 2026
Vastaus yritykseltä Hannells
Hi Anne!
Thank you for your review of your valuation experience with Sam and the Mickleover sales team.
We're pleased to see that you found Sam to be helpful, friendly and polite. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments.
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property, the team are looking forward to finding a buyer and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
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