Following MOT test, I was provided quote for follow up repairs tyres and various other bits, I had tyres replaced for half Halford cost. I agreed to complete other repairs with Halford, on original q... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Following MOT test, I was provided quote for follow up repairs tyres and various other bits, I had tyres replaced for half Halford cost. I agreed to complete other repairs with Halford, on original q... Näytä lisää
Yritys on vastannut
The St Helen Auckland branch have looked after me and my vehicles for years, and have never tried to sell me anything I don’t need. I will always go there for my tyres and free tyre/vehicle checks, an... Näytä lisää
Yritys on vastannut
⭐⭐⭐⭐⭐ Recently used Halfords online to source and book four new tyres. The whole process was really easy, with clear reminders sent to confirm my appointment. Luke and Richard were both extr... Näytä lisää
Yritys on vastannut
Very disappointing experience at Halfords Croydon, Stafford Road. Had my BMW serviced and MOT’d, but was left with very little confidence in the service. They cannot update the BMW iDrive servi... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Halfords Autocentres

Vastaus yritykseltä Halfords Autocentres
Halfords should be ashamed. On 20/07/2026, I told customer services that an autocentre had misdiagnosed my car, costing me £269.99 unnecessarily, and that the manager Ian had verbally abused me. Customer services dismissed the misdiagnosis and failed to address the manager’s conduct.
After customer services failed to respond satisfactorily, I wrote to Halfords’ head office on 09/08/2026 about the autocentre’s misdiagnosis, the manager’s verbal abuse, and my other concerns. Once again, my report of the abuse was ignored.
On 28 September 2026, I emailed Halfords CEO Mr Birch about how customer services and head office had handled my concerns regarding my car’s misdiagnosis and the verbal abuse I experienced from autocentre manager Ian. I explained that, as I approach my 80th birthday, I should not have been treated this way. Six days later, Mr Birch has not replied. In my view, this suggests that Halfords’ customer services, head office, and CEO protect one another, rendering the complaints process futile.

Vastaus yritykseltä Halfords Autocentres
Friendly staff, gave good honest advice and my car was ready when they said it would be

Vastaus yritykseltä Halfords Autocentres
Fantastic service from Lee and Neil at Halfords Llandudno
I honestly couldn’t recommend Lee and Neil at Halfords Llandudno highly enough.
I’d visited two other garages before going to Halfords and walked away from both feeling disappointed and lacking confidence. As a woman, I feel at car garages that I’m not taken seriously when it comes to cars, and unfortunately that was how I felt on these occasions. One garage couldn’t even guarantee which tyres they would fit because they were changing suppliers, which immediately lost my trust. At another, I was left waiting for around 25 minutes, so I simply drove away.
Then I pulled into Halfords Llandudno and met Lee. From the moment he greeted me with a warm smile and genuinely friendly manner, I felt completely different. He took the time to listen, explain which tyres needed replacing and answer all my questions without ever making me feel silly or talked down to.
When I returned for the tyre change, Lee and Neil were both absolutely fantastic. They were friendly, chatty, professional and had me laughing, they actually made getting my tyres changed fun! 😂
By the time I left, I honestly felt like I had known them both forever. That’s how comfortable and welcome they made me feel.
Most importantly, they restored my trust. I now class Halfords Llandudno as my local garage, because I know I’ll be looked after, listened to and given honest advice.
Lee and Neil are an absolute credit to Halfords. Customer service like this makes such a difference, and I really hope they get the recognition they deserve. 👏

Vastaus yritykseltä Halfords Autocentres
I always have a great experience at Halfords Weybridge

Vastaus yritykseltä Halfords Autocentres
Very friendly staff.
Best priced MOT in the area.

Vastaus yritykseltä Halfords Autocentres
Highly recommend Halfords Telford. Good customer service, prompt service. Very happy with the work carried out.

Vastaus yritykseltä Halfords Autocentres
Halfords in Ruislip is the place I go to. Easy booking and payment, professional and friendly staff, afdordable and convenient

Vastaus yritykseltä Halfords Autocentres
Adam at the Halfords store sorted me out on my mercedes benz a250 4 matic engineered by AMG brillent guy had a right laugh fixed the issues with my car great service and mot as i know he grew up around mercedes cars how did i know that “I ONLY FOLLOW THE “BEST” FACT! So i no my car is in great hands What a guy alway will return as long as hes there he knows who i am my wife took the car in with a arsenal keyring and he had laugh with my wife and my team good times

Vastaus yritykseltä Halfords Autocentres

Vastaus yritykseltä Halfords Autocentres
Mot on time friendly and considerate

Vastaus yritykseltä Halfords Autocentres
Booked in for a tyres and a brake fluid change, could have done the fluid change myself but one of those jobs that is much easier with the car on a ramp and the price was reasonable. When got the car back they had not reset the service indicator and it was obvious that none of the caliper bleed valves had been touched. When I questioned reception about if they had really changed the fluid and could they check with the technician that had done the work they came back after a while to say the technician was concerned about breaking off the bleed valves so just sucked out the fluid from the top. I said what about the fluid in the lines and he admitted that would be old. Halfords this is not a fluid change and what sort of mechanic would consider this ok. I am even concerned that they really did as much as change the reservoir fluid. Will test and verify but will be seeking a refund either way as they have not done what they were paid to do.

Vastaus yritykseltä Halfords Autocentres
Got a free mot with the motoring club which I got when buying a battery as it saved money. Had it done and failed even though there was no mention of the ‘problems’ when I had a service the previous day at a different garage. Got a quote of over £700. Obviously I declined the work. Had a quote of less than a quarter of the price to do the work. Will not be going back to Halfords for any work on my car

Vastaus yritykseltä Halfords Autocentres
Friendly and efficient staff. Clear communication regarding process and times. Helpful advice given. Good value for money.

Vastaus yritykseltä Halfords Autocentres
Excellent and helpful staff. They were hard working, knowledgeable and helpful.
Halfords Finchley however was let down by it's very cramped premises - so that parking was difficult. Parking was also hazardous given the need potentially to reverse onto the busy road that runs past the premises. Halfords senior management need to urgently review the location of this facility and provide premises that match the excellence of its staff.

Vastaus yritykseltä Halfords Autocentres
Everyone one was so nice and helpful and that's a lot there's days

Vastaus yritykseltä Halfords Autocentres
Was very good all way round would recommend the work we had done and prices ,keep it up.

Vastaus yritykseltä Halfords Autocentres

Vastaus yritykseltä Halfords Autocentres
I used Southampton Millbrook Autocentre for an MoT test.
The staff were ready for my car at the time booked and took it straight to a bay. They told me how long it was likely to take and I received a phone call to tell me when my car was ready to collect.
On collection, there was no pressure to upsell or talk me into booking any 'advisories' work, which was refreshing as many garages will try this.
A friendly professional and stress free experience.

Vastaus yritykseltä Halfords Autocentres
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