Absolutely first class service. Kept me informed of delivery and even ended up delivering days before! Genuine family run business. Couldnt be more helpful. Would highly recommend. Delivery driver i b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a fantastic experience at Grove Bedding in Newbridge and couldn’t recommend them more highly! Emily was absolutely lovely - patient, kind, knowledgeable and thoughtful throughout, withou... Näytä lisää
I had an idea of which mattress I wanted but unfortunately it would not be in stock for some time. Bernadette advised me to visit the showroom in Newbridge to try a similar mattress. She was very help... Näytä lisää
I stayed at a holiday let in St Abbs and had the most comfortable sleep so took a photo of mattress. When I needed a new one I ordered the regency 1500 and wasn’t disappointed lovely comfortable mattr... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Grove
Yrityksen kirjoittama
At Grove, we want to help people achieve their full potential using the power of sleep.
Our mission is to help people ‘Wake Up Ready’ by providing them with the knowledge and tools they need to get a good night’s sleep. We believe that getting enough quality sleep is essential for achieving success in all areas of life, and we are passionate about helping as many people as possible to wake up feeling refreshed and ready to take on the day.
To date, we have helped thousands of people improve their sleep, and we are constantly striving to reach and engage more people so that we can change even more lives. If you’re looking to wake up feeling your best, then check out our website and see how we can help you unlock the power of sleep.
Quality and value are important to us at Grove, that's why we offer a wide range of products at all prices, so as many people as possible will be able to find something. We've met with 100's of suppliers and tested 1000's of products, so we know what we're talking about when it comes to finding the best beds and mattresses.
We stock well-known brands like Hypnos, Harrison Spinks, Loren Williams, Highgrove, and Rest Assured, so you can be sure you're getting a quality product when you shop with us. Whether you're looking for luxury or something more budget-friendly, we're confident we have something for everyone.
#WakeUpReady
Yhteystiedot
2 Bridge Street, EH28 8SR, Newbridge , Yhdistynyt kuningaskunta
- 01313331903
- hello@grovebedding.com
- www.grovebedding.com
Unlock your best sleep yet.
4,8
Erinomainen
520 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 25 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Human interaction and courtesy.
After placing my order, online, something magical happened. I received a phone call, from a human, thanking me for my order, confirming dispatch and giving estimated delivery time. This could have been done by text, as is usual today, but what a difference human interaction makes, I am consequently more likely to use this company in future,
22. toukokuuta 2026
Vastaus yritykseltä Grove
Hi Sylvia,
Thank you for your 5-star review. We're delighted to hear that the phone call made such a positive difference to your experience. We believe great customer service is about personal touches, so it's wonderful to know this was appreciated.
Thank you for choosing Grove, and we look forward to helping you again in the future.
The Grove Team
Absolutely amazing customer service
Absolutely amazing customer service! Davey is the most wonderful man who helped me massively in making a choice in getting the right mattress for me after major spinal surgery. Really went above and beyond to look after and make sure I was comfortable during my time at the store and was just an all round joy to be around. Pleasure to work with, I will be back for sure!
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grove
Hi Caoimhe,
Thank you for your lovely review. We're so pleased Davey was able to help you find the right mattress and make your visit a comfortable one, especially following your spinal surgery.
We'll be sure to pass on your kind words to him. Thank you for choosing Grove, and we look forward to seeing you again soon.
The Grove Team
Customer service great
Customer service great. Really pleased with quality of bed, looks lovely made up. Delivery man was friendly and helpful. Would definitely recommend Grove. I am now ordering pillows.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grove
Hi Linda,
We're so pleased to hear that you're delighted with your new bed and that it looks lovely in your room. It's also great to know that our delivery team provided a friendly and helpful service.
Thank you for taking the time to share your experience and for recommending Grove.
Another great experience. My third!
What a wonderful experience yet again. Two broken feet on delivery immediately replaced the same day!. A company that goes out the way to support customers from beginning to end deserves my business! I’ll be back (again). Quality at reasonable prices
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grove
Thank you so much for your lovely review, Steven.
We’re really pleased we could get the replacement feet sorted quickly for you, and it means a lot to hear such kind feedback about both our products and service. Thank you again for choosing Grove for a third time.
Sales assistant Steph Culli was very…
Sales assistant Steph Culli was very informative and handled our sale very well.
Delivery as agreed speedy and efficient and took our old mattress away as per our instructions.
Very happy.
Joyce
5. tammikuuta 2026
Vastaus yritykseltä Grove
Thank you for the 5 stars, Joyce.
We’re so pleased to hear Steph provided such helpful service and that everything from purchase to delivery went smoothly for you. We’ll be sure to pass your kind comments on to her and the delivery team as well.
Enjoy your new mattress.
The assistant was helpful but the…
The assistant was helpful but the mattresses I was hoping to try were not on display. I had tried for the same mattress brand a year before and they weren't on display then so that was disappointing. This was the Galashiels store. Definitely need to change up the stock especially when it's advertised on the website!
31. tammikuuta 2026
The bed took 10 days to arrive (with…
The bed took 10 days to arrive (with little or vague tracking updates), it was delivered to the wrong address, and there were no instructions! It doesn't look like the easiest bed to put together.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grove
Thank you for the 5 stars, Julie.
We’re so pleased to hear you were happy with the quality and service, and that your order arrived quickly too.
The mattress has a strong smell which…
Since posting this. Grove Bedding have called me to offer solutions. They were very helpful and I really appreciated it. Thank you Bernadette!
The mattress has a strong smell which is still there after more than 6 months.
10. marraskuuta 2025
Vastaus yritykseltä Grove
Thank you for updating your review, Kathleen.
We’re really pleased that Bernadette was able to help and offer you a solution. We truly appreciate your feedback and your patience throughout.
Shop experience great.
Shop experience great.
Delivery a bit odd - we expected the bed to be set up but we had to do it ourselves - mattress very heavy.
2. helmikuuta 2026
Great communication and delivery…
Great communication and delivery adjusted to help with my house move date, super pleased with quality for money too 😀
4. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for taking the time to leave us a review, Sarah.
We’re so pleased we could adjust the delivery to help with your move date, and it’s great to hear you’re happy with the quality and value, too. Wishing you lots of happy, cosy nights in your new home.
Really helpful staff..no issues what so…
Really helpful staff..no issues what so ever.
4. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for your 5-star review, Dawn.
Good knowledge base of products.
Stephanie was very knowledgeable which helped when we were choosing our new mattress and base.
We were kept updated re delivery dates, although disappointed when bed delivered as made aware by delivery team that we hadn’t selected assembly option, which we weren’t made aware of in store.
22. huhtikuuta 2026
Vastaus yritykseltä Grove
Thank you for taking the time to share your feedback.
We’re so pleased that Stephanie was able to help you choose the right mattress and base, and that you felt well-informed throughout the delivery process. We’re sorry for the confusion around the assembly option, and we really appreciate you bringing this to our attention, as it helps us improve the experience for future customers.
Exceptional customer service
Exceptional customer service. Not via email or chat bots. Received a phone call to arrange best delivery options. Agreed on a delivery time rather than just a day. Delivered promptly in perfect condition. The delivery drivers were happy to carry the bed up two flights of stairs to my flat and offered to carry it into the bedroom. Was unfamiliar with this company but would definitely buy from them again.
14. huhtikuuta 2026
Vastaus yritykseltä Grove
Thank you for taking the time to leave us such a thoughtful review.
We’re so pleased to hear you had a great experience with both our customer service and delivery team. From arranging a delivery time that worked for you to making sure everything arrived safely, it’s lovely to know the service stood out and helped make your experience with Grove a positive one.
We really appreciate your support and hope you enjoy your new bed for years to come.
My only complaint would be when I…
My only complaint would be when I bought the unit, it was a item you could add straight to cart, said nothing about it being pre order or not currently in stock, in the end we had to wait just over 2 months to arrive, so the site could be more clearer about this. The unit itself though is really nice and exactly what we wanted
4. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for your feedback, Scott.
We’re really pleased to hear you’re happy with the unit itself, although we’re sorry the stock status and lead time weren’t made clearer at the time of ordering. We completely understand how frustrating the delay must have been, and we appreciate you taking the time to highlight this so we can continue improving the experience for our customers.
nice bed frame.
delivered on time, not difficult to assemble, though an electric screwdriver speeds things up.
10. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for the 5-star review, Mick.
We’re pleased to hear your bed frame arrived on time and was straightforward to assemble.
We received total attention from…
We received total attention from Khurram. We spent a long time till we found the mattress suitable for us and he was painstaking and very patient as we searched through the many possibilities. We have placed an order and await delivery in due course but to date we are totally satisfied with your service.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grove
Thank you for your kind review.
We’re so pleased to hear Khurram took the time to help you find the right mattress and made the process feel relaxed and comfortable throughout. We’ll be sure to pass your comments on to him, and we look forward to your delivery arriving soon .
Fabulous service from start to finish
Fabulous service from start to finish
Mattress is a dream!
4. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for the fantastic review, Lisa.
We’re delighted to hear you had a great experience from start to finish — and even better to know you’re loving your new mattress.
Excellent price
Excellent price, excellent product, excellent and deliverly. I'm absolutely delighted,
4. toukokuuta 2026
Vastaus yritykseltä Grove
Thank you for the 5-star review, William.
It’s great to hear you were happy with the price, product, and delivery service. We really appreciate your support and are so glad you’re delighted with your purchase.
Helpful and knowledgeable staff
Helpful and knowledgeable staff. Delivery prompt and helpful. Very comfortable mattress
30. huhtikuuta 2026
Vastaus yritykseltä Grove
Thank you for taking the time to leave us a 5-star review, Carolyn.
We’re so pleased to hear you found the team helpful and knowledgeable, and that delivery went smoothly too. Most importantly, it’s lovely to know you’re enjoying your new mattress.
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