Would highly recommend to anyone!! Absolutely amazing customer service from the lovely Chantelle and all other staff I have dealt with throughout the process I couldn’t be happier with the result than... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am very pleased with the help and support I received from Nicky and also the handover team. The experience was made as easy as possible for me and after purchase the handover team was a great suppor... Näytä lisää
Scammers i went on car check website and learned they did not do service history gave me a fake document this company never answers the phone calls they have no such thing in their office as customer... Näytä lisää
Absolutely amazing service! I was constantly kept upto date through the entire process. When things went wrong slightly Dan got it all sorted within a few days. I’d highly recommend these to anyone... Näytä lisää
Yrityksen tiedot
Yhteystiedot
park road garage , bb67rw, blackburn, Yhdistynyt kuningaskunta
- 01254 789815
- sales@greenlightmotors.co.uk
- www.greenlightmotors.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They was very clear and ever so helpful…
They was very clear and Sophia GLM was ever so helpful in helping me get the right car at a great price and highly reccomends them.
Green Light MotorsI needed a car and didn’t have any…
I needed a car and didn’t have any money.and on benefits..
One day I saw some thing on Facebook about cars for people who are on benefits.
I applied and didn’t think anything would happen,
it was zero deposit,affordable monthly payment and not loads of interest
(Too good to be true)
But I got a reply from the lovely Sophia.
Saying they had cars and would sort out the finances.
Well they did and I was shown cars that I could afford.
I’m getting one on Thursday and Sophia got me a discount of £900,so that was great.
It’s like a Miracle 🥰
I would definitely recommend them
I had an agent called Danny who dealt…
I had an agent called Danny who dealt with my application, he was so professional and I could tell that was really good and knew what he was doing. The whole process was so swift. I recommend greenlight motors. Thank you once again to Danny.
My experience was absolutely fantastic
My experience was absolutely fantastic. Iram tha lady I dealt with was professional and kept me posted on everything. I would recommend her anytime of the day. Thank you Iram
Stay away at all costs Green shite
Stay away at all costs. This company does not deserve even a 1 star. How they are still operating is beyond me.
Dirty wrong doings in every aspect.
Green light you are sick just for a bit of cash, putting lives at risk everyday. One day your cars will kill someone!!
Beware, Many of the positive reviews are fake and if they are not give it time and I’m sure the car you bought will not last.
Nice conversation and very informative
Nice conversation and very informative
Headache since the beginning
I purchased a car from Greenlight Motors with home delivery, paying an additional fee for the service. Unfortunately, the experience from the very beginning was extremely disappointing.
The delivery truck broke down, and instead of the car being delivered to my home as agreed, I was asked to meet the driver on a road shoulder almost 40 minutes from my house, on a rainy day. I had to arrange an Uber myself and travel to meet the driver. As the handover took place on the roadside and under rain, I had no proper conditions to inspect the car thoroughly.
There was also a broken part on the rear tailgate that had not been shown or mentioned in the video of the car that was sent to me before purchase. This was particularly disappointing because I relied on that video when deciding whether to buy the car.
It also took a long time to be reimbursed for the Uber costs, and I noticed that their communication became considerably poorer once they had received payment for the car.
After all this stress, I hoped I could simply enjoy the car. Unfortunately, during the first heatwave, I discovered that the air conditioning was not working. With their approval, I took the car to a local garage, and the report was very concerning. Not only did it indicate that the air-conditioning system appeared to be in poor condition, but significant brake faults were also identified.
At that point, I wanted to reject the car. However, as more than 30 days had passed, I agreed to allow them to arrange repairs instead. They booked the car into another garage. On that occasion, no major faults were reported, which was difficult to reconcile with the first garage's findings. The air conditioning was regassed, and I was told that Greenlight Motors would reimburse me for the cost of the service.
Almost a month later, I am still waiting for that refund. I have chased them by email and WhatsApp and have been told several times that the payment would be made "ASAP", but nothing has been paid. I've been unable to reach them by their customer service support as well.
Even more frustratingly, the air conditioning has now stopped working again. This makes me question whether the concerns raised in the original garage report were actually correct after all.
Overall, this has been the worst car-buying experience I have ever had. From the failed delivery and undisclosed damage, to the conflicting garage reports and the ongoing struggle to obtain a refund that was promised, I have spent far too much time chasing issues that should never have arisen in the first place.
I am extremely disappointed and frustrated with both the quality of the experience and the way these issues have been handled.
Disappointed with My Purchase from…
Disappointed with My Purchase from Green Light Motors:
I am very disappointed with our recent experience at Green Light Motors. My husband and I purchased a car that was described as “immaculate,” but upon delivery today, we discovered multiple damages and scratches.
After taking the vehicle to a garage for inspection, we learned that the front bumper needs to be replaced due to significant damage, and the alloy wheel has scratches with body work issues far beyond normal wear and tear. We feel misled, as the sale agreement did not disclose any bodywork issues. It was evident that the car had been involved in a collision and had been poorly repainted with an incorrect finish that resembles black correction fluid.
Additionally, the radio is malfunctioning, which adds to our frustration. The delivery driver seemed rushed, dropping off the car and leaving quickly, which did not help our experience.
We are hopeful that the garage will be able to rectify these issues. If they do, I would be willing to update this review accordingly.
I sold my car to Greenlight Motors on…
I sold my car to Greenlight Motors on 11 August 2026 on the understanding that they would settle the outstanding finance on the vehicle.
Almost one month later, the finance has still not been settled. I have contacted Greenlight Motors at least eight times trying to get this resolved, but despite repeatedly chasing them, the issue remains outstanding.
I have now had another finance payment taken from my bank account for a car that I sold to Greenlight Motors almost a month ago. This has left me out of pocket for an expense I did not expect or budget for.
What makes the experience particularly frustrating is the lack of clear communication and urgency in dealing with the problem. I should not have to repeatedly chase a business to settle finance they agreed to pay when purchasing my vehicle.
I have now raised this as a formal complaint and requested that the finance is settled immediately and that I am reimbursed for the payment taken from my account.
Based on my experience, I would advise anyone selling a financed vehicle to Greenlight Motors to be very careful. Get everything in writing, keep all your documents and check directly with your finance company that the settlement has actually been paid.
I will update this review depending on how Greenlight Motors responds and whether the matter is finally resolved.
UPDATE
UPDATE – FINANCE UNWIND STILL NOT COMPLETED AND SERIOUS MILEAGE DISCREPANCY
I am updating my previous review because my experience with Greenlight Motors remains unresolved.
I formally rejected my Range Rover Evoque YD66 KAK on 29 July 2026 following the ongoing faults and problems I had experienced since purchasing it on 8 May 2026. The vehicle was subsequently collected by Greenlight Motors as part of the rejection/unwind process.
It is now 1 September 2026 – 34 days since I formally rejected the vehicle – and my finance unwind is STILL not complete.
I remain without the vehicle, without my refund/deposit and still waiting for the finance agreement to be fully unwound. I have repeatedly contacted the parties involved trying to establish why this is taking so long.
Greenlight Motors have told me that they are awaiting the Return of Advance ROA from Scott Motor Finance. Meanwhile, I have received information from the other parties involved regarding paperwork and repayment. As the customer, I continue to be left in the middle while the companies involved sort this out between themselves.
What I find particularly concerning is that **Greenlight Motors are already advertising my rejected vehicle for sale again, with numerous photographs, despite my finance unwind still being incomplete. I also still hold the V5C/logbook and spare keys.
**I have now identified a significant mileage discrepancy in the advertisement.
When Greenlight Motors collected the vehicle from me, the mileage was 100,752 miles.
The vehicle is now being advertised for sale at 99,997 miles.
That is 755 miles LOWER than the mileage recorded when the vehicle left my possession.
I have retained evidence of the mileage when the vehicle was collected as well as screenshots of the current advertisement.
I am not going to speculate as to why the advertised mileage is lower. However, I believe prospective customers are entitled to accurate information about a vehicle’s mileage, and I would like Greenlight Motors to explain this discrepancy.
I also struggle to understand how the vehicle can already have been prepared, photographed and advertised for sale to another customer while the unwind of my own finance agreement remains unresolved and my money has not been returned.
This comes after months of problems including faults shortly after purchase, repairs, the turbo issue, the DPF that was tampered with which automatically fails the vehicle at MOT, the engine management light returning after repairs, difficulties obtaining comprehensive repair documentation (no documentation was produced after repairs as Greenlight said they don’t provide such) problems with multiple courtesy vehicles, repeated emails and phone calls, and multiple visits to the dealership as well as the considerable inconvenience involved in eventually rejecting the vehicle. The vehicle, to be precise, is the navy blue Range Rover Evoque with a cream interior.
34 days after formally rejecting the vehicle, I am still waiting for the finance unwind and my money – while the same vehicle is already being advertised for sale again.
All I want now is for the unwind to be completed, my finance agreement to be closed, my money returned and written confirmation that I have no further financial liability for this vehicle.
I will continue to update this review factually as matters progress.
The way Danny communicate with customers and make me understand what to do and the reason why I should do it.“He was truly exceptional in his role.”
Danny “He was truly exceptional in his role.”
I spoke to Danny and I highlighted I…
I spoke to Danny and I highlighted I what I need,he took positive intion and looked for options that best suited me and he presented what suited me perfectly and I didn't have to go the stress for searching ,he was really helpful from start to finish and when I i was advised to collect the vehicle everything was ready and everyone i met on that day wAs very helpful,all the staff I met on that day were very keen to help and ensure I felt relaxed
Alisha was so helpful and patent…
Alisha was so helpful and patent couldn't ask for a better service.
If you need a car phone and ask for Alisha and you will be in good hands.
Very bad experience be careful
Very bad experience be careful
Please everyone
My personal experience with this company was extremely bad, so I want to warn everyone to stay away from them. In my experience, they are a very dodgy company.
I found the car on Auto Trader, where it was advertised as being in perfect condition. Before viewing the car, I had already got the finance approved.
They told me to come and collect the car after four days. On the day, I called them twice to let them know I was coming. When I arrived, they told me the car was still at the garage and was on its way. I waited for around half an hour, and then they told me that if I wanted to see the car quickly, I should go to the garage myself.
When I got to the garage, someone was working on the car and painting it. I immediately became concerned that the car had been involved in an accident or had some other problem. I told them straight away that I would not take the car.
The steering wheel was extremely worn, and the driver’s seat was also heavily worn. The car was advertised as having done 75,000 miles, but based on its condition, I had serious concerns that the mileage was not genuine and that the car could have actually done over 200,000 miles.
I told them that I did not want the car and wanted to cancel the finance. They said that was fine and that it would be cancelled within 21 days. I asked whether I should contact the finance company directly or whether they would do it themselves. They told me there was no need for me to contact the finance company because they would handle the cancellation.
Two or three days passed with no proper update. They stopped responding to my calls.
Then the manager of Greenlight Motors called me. He said that if I had spoken to them, they could have made some kind of deal. I told him that I wasn’t interested in making a deal because I had serious concerns about the genuine mileage of the car.
He then told me that if I wanted to cancel the finance, I would have to pay them £700, and then they would cancel it.
I refused to pay anything because I did not believe this was my fault. The vehicle did not appear to match the description in the advertisement.
I then contacted the finance company directly, explained the whole situation and sent them pictures of the car. They told me not to pay Greenlight Motors anything, as there was no requirement for me to pay this fee. They said they would speak to the company themselves.
After that, I kept trying to contact Greenlight Motors for an update, but they blocked my number and stopped answering my calls.
I continued dealing directly with the finance company. They eventually managed to cancel the finance, although it was a very difficult process, and they also paid me £100 compensation because of what had happened.
This was a very stressful experience for me, and I feel it is important to share it so that other people can be careful.
If I could give them zero stars or even less, I would. Please be very careful, do your own checks, verify the mileage and vehicle history independently, and speak directly to the finance company if you have any concerns.
Mr Ali
Mr Ali, give to me a fantastic experience, excellent customer service, perfect professional , good patience, he explained the entire process effectively and above all with RESPECT. Thank you so much.
⭐️⭐️⭐️⭐️⭐️ Outstanding service from Ali!
⭐️⭐️⭐️⭐️⭐️ Outstanding service from Ali!
I recently purchased my Mercedes-Benz on finance, and I couldn’t be happier with the experience thanks to Ali. From start to finish, he provided exceptional customer service—he was professional, clear, and made the whole finance process smooth and stress-free.
Ali truly went above and beyond to answer all my questions and get everything sorted quickly. If you’re looking for a top-tier agent who genuinely cares about his clients, ask for Ali!
Highly recommended! 🚗💨
I would not recommend anyone buying a…
I would not recommend anyone buying a vehicle from Greenlight Motors.
My experience with this dealership has been extremely disappointing, especially when dealing with Owsis and Jodie. The car was delivered with scratches, and I was repeatedly promised that they would be repaired, but that never happened.
I was also told several times that my refund had already been processed and would be back in my account. I was assured the issue had been resolved and that the money had been sent, but I never received anything. I kept being given the same promises, yet nothing was ever done. keep saying 10 minuts the money will be to youre account that didn't happen . been told tomorrow you will get th money to youre account that didn't happen.
The poor communication, broken promises, and lack of action have left me feeling completely let down. I no longer have any confidence in Greenlight Motors or the way my complaint has been handled.
Based on my personal experience, I cannot recommend this dealership to anyone. If you value honesty, reliability, and good customer service, I would advise looking elsewhere.
Absolutely amazing service
Absolutely amazing service!
I was constantly kept upto date through the entire process. When things went wrong slightly Dan got it all sorted within a few days. I’d highly recommend these to anyone who is looking for an honest, friendly and reliable dealership
I was so so pleased with green light…
I was so so pleased with green light motors I was amazed by how lovely and so so helpful poppy was on the end of the phone and went through everything with me she is amazing and was fantastic Thankyou again poppy green light motors xxxxx
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