Bought what was going to be my first cycling jersey. I had browsed many locally but the women's fits they had were infantilizing and boring. I bought this one online expecting a well-made garn... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Bought what was going to be my first cycling jersey. I had browsed many locally but the women's fits they had were infantilizing and boring. I bought this one online expecting a well-made garn... Näytä lisää
Yritys on vastannut
Order placed and notification given of shipping. Courier advised goods were too large to be delivered (one cycling top) so were returned by them. Courier then says likely lost. I contacted Granny Gear... Näytä lisää
Similar experience to many. No notifications of order being processed. No replies to on line customer contact form. However. Product arrived in time scale given and seems of good quality.... Näytä lisää
Yritys on vastannut
Have been a customer for approx 3 years and during that time service has been steadily decreasing. My latest order has arrived late and with an exposed seam on the collarbone. All attempts to contact... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 21 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The jersey was delivered late. It took about a month from placing the order to receiving the goods. So patience is required. The quality of the jersey seems fine, although I haven't washed it yet. Follow the fitting advice on the website. It is snug, so I'm glad I didn't go for the medium!
My new jerseys fit great and are super comfy. Great customer when I had to get a different size.
I've been buying cycling jerseys from granny gear for awhile now I'm always happy with the colours size is always perfect feels comfortable on an value for money is always good I'd rather from granny gear than the other expensive cycling sites, so I'm always happy with what I receive 👍😁
I really enjoy these cycling tops. They are good quality and hold up well. A few downsides- shipping takes a very long time. Also, little to no customer service. I recently needed to change something have emailed multiple times and have received zero response.
I think this company is a scam. No activity with any orders and absolutely zero response to any my emails, social media messages etc.
Don’t waste you money or your time. Shop elsewhere.
Great value for money. Super designs. Great quality. I have washed these tops numerous times with no fade, no bobbling or lose of structure. My husband always has positive comments when he wears one on his cycle rides. Will continue to purchase and recommend.
I would not buy anything of this company again after making the mistake of purchasing a cycle Jersey from them. When it finally arrived I was amazed at how rubbish it was made. Stitching under the arms was diabolical & had an overwhelming look & feel of a cheap Chinese effort! I can't even be bothered returning it for a refund because I'd have more chance of winning the lottery. I'd give them no stars if I could the rotten philistines. Stay well clear of these & purchase a well known brand you'll thank me for it.

Vastaus yritykseltä Granny Gear
I have placed an order end of March. Have send numerous emails but nobody is replying.
Is this company maby a scam?

Vastaus yritykseltä Granny Gear
I have been e mailing now for weeks I have still not received my order number 14773 a cycle top no reply to numerous e mails no top delivery. I DOUBT I will see my money back either do not use. SCAM would you care to comment Granny Gear and if not going to deliver tell me how I get a refund ??

Vastaus yritykseltä Granny Gear
Had exchange approved for a larger size and returned my item over a month ago. Have tried every contact means possible, but no reply. Likely forfeited the cost of postage to send it back but hopeful I can get a refund through PayPal for the shirt.
Wish I'd read reviews before placing order. No idea where my order is, no response from company!

Vastaus yritykseltä Granny Gear
I ordered a cycling jersey over 6 weeks ago, but it has not arrived
I have contacted them twice with no reply.
I would like to know what the situation is, Please.
I read the reviews AFTER purchasing and thought I'd waved goodbye to £32.99 BUT, I contacted them after not receiving a confirmation email and I got a very prompt, polite reply and the shirt turned up a few days later. No complaints here. Good quality and very communicative customer services. Thankyou!!

Vastaus yritykseltä Granny Gear
I was forced to put 1 star or I wouldn't be able to write this review. DO NOT BUY FROM THIS ONLINE STORE!!!! I made the mistake of not reviewing the trust pilot first. If this company doesn't ship items in the first 7 days, you will not receive an update on your items and won't respond to the message. Why have a contact button? This is a waste of my money and time.
Order placed on 7 October. 31 days later (7 November) and it's not even been dispatched. They claim items are usually delivered in 10-15 business days (2-3 weeks), but at peak times can take 30 business days (6 weeks!). I don't think October is "peak period" for cycle clothes. This is a nonsense. Emailed them a week ago for an update. No-one responded. This is for a teenager. He'll have grown out of it before it arrives.
Two orders, two issues. First order the jerseys were damaged. Fair enough after a few weeks replacements arrived which were fine. Second order the wrong size jersey arrived and after two weeks of trying get the company to resolve this I've had no replies to emails. So I currently have a jersey in a bag that's cost money to sit in a bag on my dining table. Be wary, the designs may be decent, the quality is fair, but the delivery times long; the replies to emails even longer, if you ever get a reply. This is the downside to buying from a drop-shipper company.
Wish I had read these reviews before…
As others have stated I wish I had read these reviews before ordering.
I have tried to return an item which is of poor quality, used the online process to request a return and emailed 22 Aug 2 days ago but no reply.
The link listed below simply directs to the online return request process which I completed on the day of the delivery. The status is Approval Pending 24 Aug.?
Avoid this company

Vastaus yritykseltä Granny Gear
Wish I had read these reviews before ordering.
I am trying to return an item which is of poor quality, but have emailed, telephoned and imessaged but no reply.
No returns address anywhere and very poor customer service.
Avoid this company

Vastaus yritykseltä Granny Gear
Avoid like the plague, no contact no customer service or anyone give the f*k to reply. Shopfy website liked to Chinese site and the delivery takes a century! Yet to receive what I ordered. Don’t know how theee people can get away with it. Avoid.

Vastaus yritykseltä Granny Gear
Similar experience to many.
No notifications of order being processed. No replies to on line customer contact form.
However.
Product arrived in time scale given and seems of good quality.
I ordered a shirt for my Son and id actually like the same one for myself and will order again through Granny Gear
Ive amended my original review because in hindsight it was unduly harsh.

Vastaus yritykseltä Granny Gear
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