Workwize Arvostelua 11

Avoid this pathetic excuse for a service (0/10)
They’ll promise you the world but deliver one of the worst platforms and service experiences you’ll ever encounter. If you’re currently in talks with Workwize, go with another competitor instead. It might seem more expensive upfront, but in the long run, it will save you far more than dealing with Workwize’s broken systems and unreliable processes.

To be fair, the team members themselves are friendly, but that’s where the positives end.

Key issues:

Excessively long SLA times

Poor platform reliability (missing entries, inconsistent data)

Onboarding regularly misses assigned devices

Unreasonably high pricing

Returned devices downgraded (e.g., reduced RAM)

Devices arriving with hardware faults (e.g., broken Wi-Fi modules)

Basic maintenance tasks ignored (like CMOS battery replacements)

Contract amendments clearly generated by AI, without proper review
SLA times are excessively long.
Platform reliability is poor (missing entries, inconsistent data).
Onboarding frequently misses assigned devices.
Pricing is unreasonably high.
Returned devices often have downgraded hardware (e.g., less RAM).
Devices shipped with hardware faults (e.g., broken Wi-Fi modules).
Basic maintenance tasks (like CMOS battery replacement) are not being followed correctly.
Sending back contract amendments clearly done by chatGPT.

The furniture ordering feature surprised us most. Remote employees got ergonomic chairs and desks delivered directly. It helps us think about employee comfort beyond just computers and technical equipment needs.

Our finance team likes Workwize because it keeps everything organized. We know exactly what we are spending and where. It helped us stay within budget even during rapid global expansion.

Before Workwize we struggled with onboarding remote workers. Now we send them a link and they order their equipment. It is fast and smooth. We have had no issues since we started.

We expanded our team across four countries and Workwize made it very easy to set up equipment for everyone. No more stress about shipping delays or missing items. Everything arrived on time and ready.

Managing IT equipment for distributed teams used to be a nightmare. Workwize solved everything with their budget system. Employees get what they want while we maintain control.

Offboarding used to take weeks of coordination. Workwize handles device returns automatically when employees leave. The logistics management saves our HR team countless hours every single month now.

We hired people in five countries last year and they helped us deliver equipment fast. The platform is clear and our team finds it easy to use. We will keep using it.

Our new hires get ready without any delays. Thanks guys.

Our HR and IT departments both love Workwize. It has reduced the back and forth emails about laptops and accessories. Now everything is done through one system and we can track it all easily.

Managing IT logistics for global hires was very hard before. Workwize solved that for us. Now our new employees are ready on day one with everything they need to work comfortably.