The manager who was on shift earlier today went above and beyond to help me with an issue I was having with a pair of sunglasses I recently purchased. He was very knowledgable, polite and professional... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I visited Torquay store today, upon my arrival I was greeted as usual by a good morning from a smiling member of the team. I found what I was looking for and was so happy when I say the 65% discount.... Näytä lisää
Yritys on vastannut
Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted I purchased both at a very reason... Näytä lisää
Yritys on vastannut
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order ag... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Torquay
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
740 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing customer service
The manager who was on shift earlier today went above and beyond to help me with an issue I was having with a pair of sunglasses I recently purchased. He was very knowledgable, polite and professional. I will always shop here for any outdoor equipment.
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great product selection
There were good offers, very friendly staff - Thank you Holly, and an all over good experience
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Holly was really helpful
Holly was really helpful, Thank you! 😊
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I visited Torquay store today
I visited Torquay store today, upon my arrival I was greeted as usual by a good morning from a smiling member of the team. I found what I was looking for and was so happy when I say the 65% discount. Holly served me and was an absolute delight, very helpful and personable. Well done to all the team the service is consistently excellent.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service in Go Outdoors from Rick…
Went to Go Outdoors Torquay and Rick was super knowledgeable and helpful helping me to find some shoes for my wide feet.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Desperately seeking Sandals
Stocks were low on summer footwear but the very helpful assistant Rick was able to present both trainers and sandals which fitted well and were the colour I wanted
I purchased both at a very reasonable discounted price
I havenow tried them at home and they will do the job very well, being comfortable and well made
I am always impressed with Go outdoors and this experience underlined the value choice and service which they provide
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
5 stars for Rick
5 stars for Rick! He helped me choose out some fabulous shoes, that not only make it so i’m not slipping over everywhere, but also gave me advice on which ones were the most fashionable. everyone else was also very helpful but rick truly went above and beyond for me :)
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Thank you to Big Matt
Thank you to Big Matt, he was so very helpful.
This is my first time camping and I needed advice on the right tent and equipment. He went above and beyond to help me find the perfect tent, air bed etc.
Would highly recommend
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
We had issues ordering online and the…
We had issues ordering online and the Torquay store staff were so helpful.
3. elokuuta 2026
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Website easy to use
Website easy to use, but did not get any tracking email, so did not know when it turned up at the shop I was picking it up from. When I did pick it up, it came in 3 separate parcels? Will not order again
30. heinäkuuta 2026
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great
Tyler was extremely helpful and knowledgeable when helping me choose my walking boots, fleece and hiking trousers. He gave great advice and made the whole experience really easy. Excellent customer service
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff throughout the…
Really helpful staff throughout the store. Holly on the checkout also helped us and with the membership. Great service.
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Just returned from Go Outdoors in…
Just returned from Go Outdoors in Torquay.
Great service received from Holly and all staff whilst in the store.
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very impressed
Very helpful and knowledgeable staff, good range of products and plenty in different sizes. Very happy!
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Friendly and helpful staff
Friendly and helpful staff
Holly was very knowledgeable about products and recommended some bargains and quality bits of kit
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Always a great experience
Always a great experience, Holly was wonderful :)
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Amazing customer service
Holly was so lovely and helped me and my boyfriend in the store by checking stock for us. Unfortunately there wasn’t the right size butter us know the closest store we could go to find them. When paying at the end she helped us with finding the student discount and was so friendly - such a great interaction thank you!!
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Superb
My experience visiting the store was super pub, signed up to be a member which gave me a huge saving. Employee Lewis was very comical friendly man that served us.
Another person helped us locate what we wanted as soon as we arrived in the store.
So really pleased with the products we bought
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Walking shoes
I bought a pair of walking shoes for an upcoming event, a hat to go with it, and a t-shirt for the gym. A store employee, Tyler, helped me select the right shoes. I've visited this store twice, and received good service both times.
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.