We are members of the Camping and Caravan club and everytime we have tried to get the discount off the club card we can't. With the assistant saying it's already been discounted. Go Outdoors stock is... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Called today for a (LOOK) at new hiking boots today for the wife, having recently had our old gtx boots wet out badly. Met Theo and Helen who not only helped us but found the missing boot, they know... Näytä lisää
Yritys on vastannut
I visited GO Outdoors Stockton to purchase some hiking boots for an upcoming multi day hike. Helen was friendly, knowledgeable and professional - she helped me to identify the most suitable types... Näytä lisää
Yritys on vastannut
Helen was really helpful today when we were looking for some new walking boots for our son. She took the time to check that the fit was right, allowing for growing room, and showed us a really helpful... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Retkeilyliike
- ja myös
- Juoksukauppa
- Kiipeilyseura
- Polkupyöräliike
- Ratsastuspalvelu
- Ulkoilu- ja urheiluvaatekauppa
Tietoja yrityksestä GO Outdoors - Stockton
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Portack Lane, TS18 2SP, Stockton, Yhdistynyt kuningaskunta
- 01642 033335
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff are always friendly
The staff are always friendly, helpful and give a very happy vibe Helen on foot wear was especially helpful nothing too much to help thanks for the superb service
7. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Poor Service
Ordered item and asked to collect from store and i was told id receive an email once it had arrived. Still awaiting email and when i have checked my account its still in transport. I went into the branch and the staff were less then helpful. It is really frustrating so i ordered from millets instead got it within 3 working days. So if my order ever arrives i will be asking for a refund
29. toukokuuta 2026
Vastaus yritykseltä GO Outdoors - Stockton
We are sorry to hear about the difficulties you’ve experienced with your click and collect order.
We have identified an issue with email communications not being received by some customers, and this is now being addressed as a priority to help prevent further disappointment.
We can advise that your order is ready for collection. We have reached out to you via email with this update and to confirm if cancellation is wanted.
We do hope this information helps, and we appreciate you taking the time to leave a review
Kind regards,
GO Outdoors Customer Care
Brilliant service and advice.…
I went to Go Outdoors Stockton today to purchase a self inflating sleeping mat. I asked an assistant, Katherine for help and she was very good at advising on the use and self inflating system used for the mats. I ended up getting a better matress and slightly more expensivethan I intended, due to her advise. I was then served at the till by Holly who sorted out the pricing. All in all I got ehat I wanted, got really good advice and just lovely service from the 2 girls. Well done Katherine and Holly and thankyou for making my shop easy
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Claire on the tills was great
Claire on the tills was great. Lovely lass. Store is well kept and nicely laid out.
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
staff very helpful and friendly
Went in for a she-wee and a tent, young boy called louie on the till was very helpful and knowledgeable about all the products, couldn’t have been friendlier if he tried.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The store at Stockton is a shambles-…
The store at Stockton is a shambles- poorly organised in some sections , poorly signposted , some staff had poor attitude to customers , some product types and brands seemed scattered randomly whereas other brand’s products were largely displayed together . Athletics /gym kit seemed very limited .
Parcel pick up went well once Id found it
24. toukokuuta 2026
Vastaus yritykseltä GO Outdoors - Stockton
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Karen and Claire were very helpful and…
Karen and Claire were very helpful and patient with our experience in the store
Thank you
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Claire was lovely today
Claire was lovely today! I had to do a quick juggle with my bank accounts and she didn’t make me feel bad… efficiently switched to the next tool so no one was kept waiting and gave me time to sort myself out. She made it seem so effortless! That’s someone who is good at what she does!
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Went to Stockton Go Outdoors today and…
Went to Stockton Go Outdoors today and Rebecca who served us today did a fantastic job. She showed my 10 yr old how to tie his walking boots so they were nice and snug around his ankles. Also took time to speak to him to make sure that the boots were the right fit.
Rebecca had great customer service.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience at the…
Had a great experience at the GoOutdoors, portrack lane. I had signed ip for membership but had received nothing but an email conformation.
The lovely lady, Fay, at the till was incredibly helpful, and her line manager, I believe her name was Karen?, honoured my membership and explained how it comes in card form, didn't realise this when I signed up.
We had a fab chat and it was an enjoyable experience!
Go Outdoors stockton, you have two lovely team members there
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great Store, Great Staff
Went in for a couple of bits for fishing. Served by Karen who was extremely helpful and polite. 10/10 Service.
31. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Love this shop
Love this shop, my favourite place to spend money! But with my membership I get amazing discounts! And staff are so friendly
23. toukokuuta 2026
Vastaus yritykseltä GO Outdoors - Stockton
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Use your loyalty card!
Bought a cool bag and dog poo bags as we are collecting our new pup this weekend. Claire was great on the checkout as she checked the system and found my loyalty card that I hadn’t used for 11 years, so I got a big saving.
Excellent customer service.
Thanks Claire!
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Claire provided exceptional customer…
Claire provided exceptional customer service today, she was really helpful! Thank you
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service
We were assisted by a r eally good,knowledgeable, helpful member of staff called Rebecca, on our recent visit ro Stockton store.She was helpful without being felt like she was pushing to sell us anything which was great and made the experience of buying some shoes better We were given time to try and and walk about a bit before purchadlsing a,140 pound pair of boot/shoe suitable for my needs Great assett to your store
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Excellent service, great store with loads of items on display, honest advice for staff (Claire)
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Outstanding customer services from…
Outstanding customer services from Catherine and Claire!
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Stockton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
10/10
Found some walking boots last size 5 left! 🥾
Staff were great and helpful on the floor.
Karen was lovely at the till too very chatty and great customer service,
always good to see! 👏😊🩷
25. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Redbull coolbox
Went in looking for a cool box bought a yeti redbull one. Lovely friendly service from karen. Very friendly and helpful. And nice friendly day service from Freya on till
Thankyou :)
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Stockton
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
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