Miranda at skipton branch is amazing went out of way to make sure I feel welcome and be able to be assisted.As I am in a wheelchair and unfortunately, this shop isn't actually a wheelchair accessible... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaCoach Street 1, BD23 1LH Skipton, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... Näytä lisää
Yritys on vastannut
I had a great experience at this store. I came in to find a backpack and Miranda was very helpful and knowledgeable throughout the whole process, helping me make sure I found one that fit right and wa... Näytä lisää
Yritys on vastannut
We needed walking shoes and walking trousers for our 12-year old, so we could hit the Dales and Malham whilst on holiday. Miranda was very attentive, knew her stock and suggested options without spend... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Retkeilyliike
- ja myös
- Juoksukauppa
- Kiipeilyseura
- Polkupyöräliike
- Ratsastuspalvelu
- Ulkoilu- ja urheiluvaatekauppa
Tietoja yrityksestä GO Outdoors - Skipton (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Coach Street 1, BD23 1LH, Skipton, England, Yhdistynyt kuningaskunta
4,9
Erinomainen
246 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Alison a 5* shopping assistant
Alison the sales assistant was very helpful and informative. I bought 2 pairs of walking boots and there was no rush and the shopping experience was relaxing. I will definitely use this store again
23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Very happy customer
I've reserved an Osprey hydraulics bladder online in the morning and it was ready for collection within couple of hours. I've picked it up the same afternoon. Miranda was very approachable, helpful and pleasant. Excellent customer service and the shop itself is superb.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
This was a repeat visit for a different…
This was a repeat visit for a different product. Served by the same staff member (Miranda) who again was extra helpful and on top of her game.
Regards Geoff Smith.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Customer confidence -
Having returned a pair of walking boots to the store Emma, could not have been more helpful. Her customer centric approach made the experience of claiming a refund seamless.
It's good customers service like this that makes loyal customers and a confidence to explore alternative products.
15. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Gem of a store
We entered the store and after a short while was approached by Miranda who offered us some assistance. What a helpful and pleasant person she was. Nothing was to much trouble even when we wanted an additional item that was not in stock she went out of her way to check stock etc before ordering the item to be sent to our home. Shop was very clean and tidy.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent range of outdoor wear for…
Excellent range of outdoor wear for women, that doesn’t assume we’re all the top range of fitness! Good range of styles for all shapes and sizes.
Staff were knowledgeable, friendly and very helpful. Helped me find everything I needed.
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff
Graham was approachable and helpful, without being pushy. A lovely shop with cracking staff and the view out the window wasn't bad either! Gill Stew and Bonzo
10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Excellent service from Miranda
Excellent service from
Miranda - she completely understood what I wanted and was helpful above and beyond.
Thank you
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
A good customer service for a change
A good customer service for a change, very friendly atmosphere and a great choice of products.
8. kesäkuuta 2025
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Visited to buy a new pair of walking boots. Fantastic service by Paul, he was so helpful and informative. I hate buying new boots as old ones are so comfy but he coached me through the experience!
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The team went above and beyond with…
The team went above and beyond with their service after we couldn’t find our go outdoors card. It was found by postcode and the correct discount applied
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
very Friendly and helpful
Small shop but well equipped.
Miranda was very friendly and helpful.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff. Bought wrong size but really nice in letting me exchange for right size.
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service in Skipton Store
We had very good service from Graham in the Skipton store this morning where I bought a couple of pairs of walking boots.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
1st time in the shop since it opened
1st time in the shop since it opened. Easily found what I was looking for. Good service.
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great store and staff skipton
Ladies on the till really helpful, graham in the shoes bit was great, helped me get exactly what I wanted
25. toukokuuta 2025
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Polite and friendly
I had to wait a while as there was only one member of staff on the shop floor initially (and that's the only reason that I haven't given 5 stars). But Thomas was very helpful in my walking shoe selection, professional and polite.
15. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Thanks for the great review.
Hopefully this 4 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Wonderful customer service
Wonderful customer service, Emily was a great help with my teenage daughter finding walking boots for DofE expedition, will definitely be returning in the future!
24. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service by Emma and the team
Great service by Emma and the team
13. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Skipton (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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