Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaMain Street 53, CA12 5DS Keswick, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sarah is the best most kind hearted soul In any shop I’ve ever been to in my 16 years on earth. She is very funny happy and jolly and has great communication with customers . Definetely take a visit t... Näytä lisää
Yritys on vastannut
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a... Näytä lisää
Yritys on vastannut
We came into the store today looking for some walking boots. Sienna was very helpful with helping us find some. We are very happy with our purchases.
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä GO Outdoors - Keswick (Express)
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Main Street 53, CA12 5DS, Keswick, England, Yhdistynyt kuningaskunta
4,8
Erinomainen
158 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Walking boots
We came into the store today looking for some walking boots. Sienna was very helpful with helping us find some. We are very happy with our purchases.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sarah is the best most kind hearted…
Sarah is the best most kind hearted soul In any shop I’ve ever been to in my 16 years on earth. She is very funny happy and jolly and has great communication with customers . Definetely take a visit to Keswick go outdoors when visiting .
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Happy Customer
Kelly provided fantastic knowledge and service today - I am very grateful for her kindness and expertise.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing Service
Despite it being wet, really busy and being your only sales assistant upstairs Sienna took the time to assist us in finding the most appropriate walking shoe for our 6 year old. We had no socks due to a leaking shoe discovered up on the fells and she provided some which made our son's day.
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great customer experience
Great customer experience, asked Sarah for advice and she was very friendly and helpful, thank you!
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Was given advice on a broken bag!
Customer service Was amazing. Went in with a broken bag and was given more then enough help and advice by Sarah who was very kind and helpful.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Scott served us …
Scott served us …. terrific and helpful chap. Credit to your store 👍🏼
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I'd like to praise Sarah in Go Outdoors, Keswick.
I'd like to praise Sarah. I dropped in to the Keswick shop because I've been looking at back packs for a trip to Nepal but I didn't want anything enormous/ top loading as I'm probably going to take a suitcase as well. I found a back pack that I thought would be perfect. Sarah let me try it on, explained the best order to fasten the straps, showed me how it worked because it's 2 back packs zipped together and put a fairly heavy tent in it so I could feel what it was like with some weight in it. This may be a standard outdoor equipment experience but to me it was exactly what I needed at a level I could understand.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Sarah was so lovely today helping me…
Sarah was so lovely today helping me with my tent and set up for my first wild camping session tonight! Brilliant customer service with a smile, thank you Sarah!
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great product and a very good price
Great product and a very good price. The sales assistant also asked if I had caravan and motorhome club membership which gave me a further discount, so I am extremely pleased with the service
10. heinäkuuta 2026
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Sarah was excellent
Sarah was excellent, super friendly and welcoming!
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
great experience
Sienna made a huge effort to fulfill all our wishes. Thank you so much! Very happy with the shopping experience and got a wonderful pair of boots out of it. 😁
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Sienna was so helpful and we both found…
Sienna was so helpful and we both found really nice hiking shoes!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sarah and Sienna were knowledgeable
Sarah and Sienna were knowledgeable, helpful and accommodating. I was happy with their advice & recommendations
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Everything went very well and item was…
Everything went very well and item was well packaged when I picked the parcel up at my pick up point
2. heinäkuuta 2026
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from friendly…
Great customer service from friendly helpful staff
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great store layout and choice of great…
Great store layout and choice of great brands both in clothes and footwear. We were served by Sarah who couldn’t have been more friendly and chatty, as well as sharing how we could save more money on the goods we were buying. Will definitely return the next time we are in Keswick,
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Pricing confusion!!
Bought some sunglasses advertised at both £30/£15 but to buy them at £15, I would have to sign up to the membership club that costs £5 for 12-months - so not impressed with the pricing in-store, really skating around the edge of the consumer rights act.
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really attentive and helpful staff…
Really attentive and helpful staff without being creepily over the top.
Specifically helped by Scott who found me an additional discount with Camping and Caravaning Club that I didn’t know about. Thank you Scott, I am very happy with my purchase of a summer, lightweight Colombia waterproof coat.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Keswick (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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