GO Outdoors - Gloucester Arvostelua 

Myself and my partner went in needing help with walking boot fittings and backpack fittings. Tom was very helpful throughout it all very informative and gave great recommendations and advice

The staff here are polite, and helpful. And uuge thanks to George, at the parcel pickup counter, today, because he was patient, polite, and incredibly helpful.

Patrick was very helpful in store when I came in to buy camping equipment. Knowledgeable, friendly and offered great advice about the best value products in the range.

Ryan was very helpful when I couldn't find the item I was looking for.

Got some amazing walking boots today and super socks, served by George who was so helpful thank you! 🙏

I was looking for replacement tent poles. Ryan was really helpful with advice on choosing the right ones, how to cut to length and to be careful when cutting fibre glass

Grace and Will are amazing on collect,they are always smiley and helpful and they always have a look for my parcels when it is not on the system.
from Rosa

Bought a dry robe to use while doing outdoor horse duties in the winter and Kim had the same garment and said what a good buy it was! Great to get feedback from a lady with similar interests, thank you!

I went into buy a bike ,Evan Kia helped me with sizing the right bike to fit me. The bike was ready to pick up when he said it would be. He was very polite and helpful. Wil certainly use Go Outdoors again.

After calling the store to check stock, Evan very kindly offered to put a tent and the extras by for us. Decided to head over before closing this evening to collect asap.

Served by Evan and Kia this evening whilst purchasing our new Berghaus tent, footprint and carpet.
Both very helpful and both very friendly. Great customer service.

Visited the Gloucester store for some sandals for my partner. We waited a while but then a young man came along asked him for a size 11 in the pair my partner had chosen he kindly got them, gave us them and disappeared. Luckily Bradley was around and assisted us in a different size, waited to see if they fitted, they didn’t so he got us a different make which fitted perfectly. He was so helpful and his customer service skills were amazing. Thanks to this young man we had great service otherwise it would have been 2 stars.

⭐️⭐️⭐️⭐️⭐️ Absolutely outstanding service!
I honestly cannot praise the staff enough. This was some of the best customer service I have ever experienced.
Chad was absolutely exceptional. He went above and beyond what I could have expected, not just once, but what felt like a hundred times over! His patience, helpfulness and willingness to make sure everything was sorted were genuinely outstanding.
Ryan was also fantastic. He went searching through the stock room for everything I asked for, without a single complaint, and even managed to find me a better option than what I originally had in mind. That level of effort and care makes such a difference.
And Patrick was wonderful on the tills. He was incredibly friendly, welcoming and open, and made the whole experience feel really pleasant.
All three of them were absolutely fantastic representatives of the company. Staff like this deserve recognition because they turned what could have been an ordinary shopping trip into a genuinely brilliant experience.
Thank you, Chad, Ryan and Patrick. You were all amazing! ⭐️⭐️⭐️⭐️⭐️

Had exactly what I went for, but I really dislike the pricing structure: a 33% saving if I signed up as a ‘member’. First time in GoOutdoors for ten years and this is the reason! I could have saved £10, but would rather shop somewhere with straightforward prices. Won’t come back again until I am really stuck - as I was today.

I popped into the Gloucester store and received outstanding service from Andrea right from the start. I was worried about doing a like-for-like exchange without a receipt, expecting it to be a bit of a palaver, but Andrea handled it effortlessly.

She also shared her own experience on two other products she owns, giving me honest and helpful advice. Absolute credit to the store—more businesses could take a leaf out of her book!

Phoned the Gloucester store in the morning to check that there were some Scarpa walking boots my size in stock. Ryan was very helpful and confirmed they had the appropriate size. Visited the store in the afternoon and I think it was Bradley who very quickly found the boots for me to try on, and I bought a new pair which fitted perfectly. Signed up for Go Outdoors membership on the basis of the excellent service and very competitive prices and discounts.

George was extremely helpful and pleasant. Excellent customer service.

Today I popped into the Gloucester outlet. I was served by George. What a lovely young man! He was super nice and chatty. No heavy sales just helpful.

Easy to find what I was after and good customer service from George.

Had to make a phone call today as had not been able to get hold of customer services, so phoned the gloucester store and a young man by the name of Harvey Norman answered and helped me in every way he could he wasn't able to help with the problem but he listened and took notes and was very polite thankyou Harvey Norman.

I purchased an electric coolbox and the gentleman that served me carried it out to the car for me. Excellent customer service.