Lewis at Go Outdoors Exeter was extremely helpful and informative in regards to your walking boot products. Lewis took great care in making sure my 15 yr old son was completely happy with the style &... Näytä lisää
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Sijainti
Vaihda sijaintiaStone Lane Retail Park CL Marsh Barton Road, EX2 8LH Exeter, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty” Excellent customer manor and climbing knowledge for buying new stickies “climbing... Näytä lisää
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Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Näytä lisää
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The customer service was really good, our shop assistant was very nice, helped us with our sizing of shoes, and making sure we got the right pair. The payment at the till, of everything, went through... Näytä lisää
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Yrityksen tiedot
- Retkeilyliike
- ja myös
- Juoksukauppa
- Kiipeilyseura
- Polkupyöräliike
- Ratsastuspalvelu
- Ulkoilu- ja urheiluvaatekauppa
Tietoja yrityksestä GO Outdoors - Exeter
Yrityksen kirjoittama
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Yrityksen kirjoittama
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Yhteystiedot
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Yhdistynyt kuningaskunta
- 01392 531855
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Paul was very nice
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Would highly recommend a visit.
The store is so easy to navigate and finding the item I required was a simple process. Staff were very helpful and the price range is amazing. My entire experience was positive.
13. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I visited Exeter Go Outdoors on Sunday…
I visited Exeter Go Outdoors on Sunday to buy trekking gear for my upcoming Mont Blanc hike. Igor was extremely helpful and knowledgeable. Nothing was too much trouble. I left feeling confident that I have all the necessary equipment and am prepared for the hike. Thanks, Igor - excellent service!
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Sofiia was very helpful
Sofiia was very helpful, polite and well informed about the product I was buying
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Igor of the Exeter store provided…
Igor of the Exeter store provided outstanding customer service and knowledge of the local fishing area. Highly recommend
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good Customer Service
I ordered a barbecue online which arrived damaged, so returned it to my nearest Go Outdoors, for an exchange. Staff were pleasant, helpful and efficient in dealing with my complaint and replacing the damaged item. Only four stars for Go Outdoors online, as the package should have been better wrapped to prevent damage in transit and possibly marked as "fragile" - the store visit might not have been needed.
21. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Wasn't told item was ready to collect
Wasn't told that the item was ready to collect after 10 days but was there when went in to check.
16. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fishing advice
Paul in the fishing section of the Exeter site is a true gentleman. Spent time with me picking up a set up. Gave honest advice as to what I should and shouldn't buy. His knowledge and love for what he does was clear to see. Thank you Paul. Exeter is lucky to have you!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Where is my order
Where is my order. Still haven’t received any information as to when it is in store, ready for collection. That’s after mail informing certain items ordered are no longer available.
Basically lack of customer information.
13. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great deals on exactly what I wanted…
Great deals on exactly what I wanted with a choice of options for all items I was after.
3. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Purchase of walking shoes and snow boots
Sam T from the Exeter branch was very helpful and ensured I got a ‘price match’ and also helped me when picking my shoes and boots
Good service at the till as well as issues with my membership card were resolved thank you
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Paul was very helpful and very nice…
Paul was very helpful and very nice with our questions about carp fishing
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fishing equipment
Went to Go outdoors as my son would like to get into fishing, we have no clue when it comes to this hobby. We were met with Paul from the Exeter branch who was extremely helpful pointing out the best rod to buy and keeping the cost down, he pointed out a rod that was actually cheaper than the one I had originally picked up. Really impressed with Paul's knowledge and helpfulness we will be going back.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Father and son fishing gear
Myself and son went in today 12/4/26 to get a few bits to update his fishing gear. We was greeted by a lovely gentleman called Paul, who was very knowledgeable on fishing equipment and guided us in the right direction. We ended up buying two new carp rods and two reels plus a few little bits and pieces. One very happy son
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Robbie was very helpful with both the…
Robbie was very helpful with both the purchase and installation of my roof tent. Had great people skills and knowledge.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Go outdoors Exeter. Iain
We went to Go outdoors Exeter and were looking for a new back pack and a few other items. Iain was very helpful and informative.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service and assistance
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Helmet is great
Helmet is great, great fit and turned up at store on time. Although I still have not received my membership card or have a number.
I also never received a notification that the helmet was in store.
28. maaliskuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Sofiia is amazing
Sofiia is amazing. Very helpful and knowledgeable. Helped me to get the right coat for my next adventure. Thank you.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service and the staff were very…
Great service and the staff were very helpful
1. huhtikuuta 2026
Vastaus yritykseltä GO Outdoors - Exeter
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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