Unfortunately, awful customer service experience. I got not fitting size, there is no option to return free (ok, I would understand). I wanted to return the money at least for the product which I spec... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Visited today with my 16 year old son who had looked forward to visiting London and this shop. Upon entering was told by an employee slouched over the side texting on her phone not to touch anything... Näytä lisää
Steer clear of Golf Wang. They had no problem withdrawing money from my account, but four months later no package. I contacted their customer service site numerous times but no response. No one answer... Näytä lisää
I've shopped here at least 3 times getting trainers, shorts, tops, figures and key rings and it's all came perfect and what I expected. I was sceptical at first as my first order took 2 months long bu... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
we've got a long way to go
Yhteystiedot
Los Angeles, Yhdysvallat
- www.golfwang.com
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Terrible Website.
I placed my order on 05 Dec 2021 and it still says its processing my order over a month later. I emailed their customer support and received a non deliverable response. Just want to cancel and get my $ back.
If there was a zero
If there was a zero, they would have it. Ordered my $200 worth of clothing for a Christmas give for my granddaughter the day after Thanksgiving. It is now 01/06/2022 and it still hasn't arrived. Sadly my granddaughter had nothing from me to open. I wrote to them several times, and I was told to download an app that would track the shipping number. However, they didn't give me a shipping number until over a month later. And their customer service number is not a valid number. They also charged me taxes on Clothing, my state doesn't charge tax on clothing, and they said it was impossible to refund me my money. Beware.
DON'T WASTE YOUR TIME OR MONEY!
Ordered a mystery bag for my Grand-daughter on 24 Nov 2021, Paid $30 for shipment alone! Now 04 January 2022 and Customer support still claiming it is 'Awaiting Shipment'. Been over a month and they haven't even put my order in a bag for shipment??????
TERRIBLE SERVICE ALL ROUND!
Now 18 Jan 22 and product has STILL not even been packaged for shipment! Now heading for 2 MONTHS since order 😡
If I can give them a 0 I would
If I can give them a 0 I would. Customer service is horrible, ordered and still haven't received anything. Can't get a hold
Of no one. I would never order from them again and I highly you don'!!!
Worst company to deal with
Don’t bother
How does it take a month to pack an order? Absolute scam. Customer service response is generic and p*sspoor. Expensive Xmas gift for my teenager gone very wrong. Don’t waste your time.
I purchased many items for my…
I purchased many items for my daughter’s larger more expensive Christmas present mid November. Still hasn’t even shipped. When I email since there is no number about my order they have no answers. So I’m paying hundreds of dollars for overpriced clothing that has no customer service and can’t even ship items in a timely manner.
Item still not dispatched after 5 weeks
I ordered an item from Golf Wang on the 13th November as a Christmas present as it clearly said it would dispatch in 1-2 weeks. I thought this was slow, especially as they charge $30 for shipping but assumed 6 weeks would be enough time for it to arrive by Christmas. It's been over 4 weeks and it still hasn't been dispatched, so I can only assume it won't get to the UK in 12 days in time for Christmas. Really disappointing. I don't understand why they sell expensive clothes that aren't ready to dispatch? and advertise dispatch times that aren't true.
I've emailed a few times to try and get an update and I get fairly generic responses about delays. There's not much the customer service team can do, it's not their fault people are being sold products that seemingly don't exist yet.
Save the bees hoodie
Paid almost 100$ for 1 hoodie two weeks ago. Tracking says my order is still being processed. Never shopping here again
DO NOT SHOP HERE
DO NOT SHOP HERE. one star is too many. bought their high priced “flowerboy” hoodie, had it shipped with the highest shipping rates of anything i’ve ever ordered and within a week all the lettering started to bubble and peel completely off. tried to contact customer service four times and no one has ever responded. this is a low-quality, over-priced, scam operation. i’m beyond disappointed.
I have bought from Golf Wang multiple…
I have bought from Golf Wang multiple times, as i live in EU it of course takes a long time to arrive. Once i received a shirt with a deffect and in a matter of days after writing them i received a new shirt. Generally slow but very good service.
What I've learned about ordering from Golf Wang
What I've learned about ordering from this web store is that if you purchase jewelry, accessories, (any non clothing item) then your order will come quickly and efficiently.
Clothing on the other hand is risky and will most likely to it not getting there when it says, consequently leading you to talk to customer service who are very unhelpful and non responsive.
I've bought jewelry, clothing, and stickers and the quality of the goods are great and I love the clothing. If only they could fix their poor shipping and customer services.
Golf Wang, terrible quality.
I purchased a crew neck sweatshirt with matching jogger pants in a size XL for men. It fits like a size small and the quality is terrible. Walmart branded jogging pants have a better feel. I expected a higher quality material for the price I paid for the items. I expected the logo to be embroidered on for the clothes, not cheap screen printing that I could have done a better job at. I should have purchased the knock offs on Amazon or Etsy. I’m almost positive they would have been a better quality for a fraction of the price. I’ve sent two emails to customer service and have no received a response. I did check out the webpage FAQ and I have to send the clothes back before they will even offer any kind or return or refund.
Horrible
Horrible. I waited 3 months for the package. I asked to change the size of one of the t-shirts, no response. Quality is BAD. SCAM.
Dissatisfied
It's safe to expect you'd get good quality clothes for the prices. I mean, I payed 40 dollars on a t-shirt, it should be making me 2 inches taller and give me an 8 pack. Amazingly it does the opposite by giving you a shirt you could've bought at Walmart for 10 dollars or less with way better quality. It feels like wearing a potato sack drenched in honey and dog residue. I bought multiple clothes so thankfully I didn't pay for shipping as my purchase was over 150 dollars, for 2 shirts and a hat. Really it's my fault for letting "Golf Wang" make a mockery of me. I truly hope, and I really do, that Golf Wang is a parody of other fashion trends, overpriced, horrible quality, and disgusting designs. In that case, I applaud it for nailing it, really. I got sent the wrong clothes, I ordered a a hat and got a completely different one that didn't fit even fit, amazing. I can't find one good thing about my experience. Oh and the irony about it is that no matter what, this'll only keep getting bigger because the losers who blindly support Tyler, the Creator don't buy this because of the look but because of the brand, they don't mind spending 120 dollars on an eyesore of a hoodie as long as it has that "GOLF" logo in the corner of the shirt. I won't be buying from them, and that's fine, because I sleep wonderfully knowing the type of moronic shallow brainless sheeple that will continue to give this company their rich fathers money thinking they'll become cooler or less of a dork.
worst tee of my life
so I order a brown t shirt and then I spend like 60$ on shipping taxes but when I found out the tee shirt it was simply catastrophic: he was so much longer than on the website and he is green.... I would never buy again something from wolf gang for sure
Could Be Better
Bought a few items from Golf in my years, Overall I would say the negative reviews do make sense, as the company isn't perfect, but I have gotten my orders most times within a week or less of purchase. Decent shipping.
I bought the "save the bees hoodie" in…
I bought the "save the bees hoodie" in the beginning of june, and you would think that for $20 shipping it would be like overnight shipping, but it is not. It has been 8 months and still no word on if my sweater is going to arrive. This website is just one big scam a waste of $120
Horrible experience
Horrible experience. As we waited in line having to listen to a complete idiot employee shouting orders at everyone standing to socially distance and apparently too dense to notice that we already were. He then approached me to take my temperature to which i replied do not touch me with it - getting very close and making me feel very uncomfortable. What happened to the social distancing? they only allow one customer in at a time to a very underwhelming shopping experience and a staff that were all incredibly rude. I took my 13 year old son who was very much looking forward shopping at Golf to pick out a shirt. No help whatsoever - just 5 people standing around doing absolutely nothing but trying to make our shopping experience there uncomfortable, awkward and miserable as we were the only 2 people in the store. You are ordered to not touch any of the clothes, use your cell phones or try on any clothes. Seriously?! My son picks a shirt and we decide on an adult small to be safe since he wears a child L - I’d rather it be too big than too small. You would think with all of the employees standing around that they could IDK maybe HELP and share that the shirts run small. Nope. I pay for the shirt where they actually ask for a tip on the card - what a joke. he later tries it on outside since you can’t try on their clothing on and it was tiny, cheep looking and not wearable. Of course they would not allow to us to trade it out for a larger size since it had not even 5 minutes after we bought it. They couldn’t have been more delighted to lecture and scold us by saying, “we told you, no refunds or exchanges and all sales are final!” and were incredibly rude right in front of my son. What a HUGE waste of our valuable time and money. Horrible experience. We will never return. So many other stores on Melrose Ave with way better style, quality and customer service where they actually appreciate your business and not behave as if they are doing you a huge favor by you shopping there. 👎🏼Next!
Ordered 3 items on 11/30
Ordered 3 items on 11/30, hoping it’d be there by Christmas. I live in NC, not overseas. It’s 1/28/21 and I still haven’t received it. After reading the Reddit sub and other reviews on here, it seems this has always been an issue. Like another reviewer stated, I contacted them the first time, and they gave me a pre-ship tracking number with date of 12/11. That same tracking number still says the package is in Culver City and hasn’t been received by USPS yet. I contacted them a second time on 12/20, and they responded with the same info from prior email and stated my inquiry had been closed/resolved. I love Tyler, but doubt I’ll order from GW again.
Golf Wang: Scam
I placed an order with Neith Fashion on 12/21/2020 for two items, thinking that the vendor was based in Los Angeles, CA. The website guaranteed two-day shipping. Within minutes of placing my order, I received an email riddled with typos indicating that my order would be "delayed." On 12/27/2020, I received a tracking number from a Chinese fulfillment/drop shipper. I reached out to cancel the order and request a refund but did not hear back from the vendor until I posted a negative comment on an Instagram post. The vendor proceeded to verbally harass me and refuse to issue a refund unless I filled out a sketchy Google form process to "request a refund." Eventually, on 1/3/2021, the vendor responded to my emails but rather than provide a return label/refund, they continue to dodge the request. I imagine they are doing so in order to take up time so that their refund policy is no longer in effect (return your item(s) for a full refund of the item's value within 30 days of receipt.) I received one of the two items on 1/11/2021 and the product's shipping label indicated that it was sent from 'Hou Wenzheng' at 1200 Worldwide Blvd., Hebron, KY 41048. When I googled this name and address, I found several other complaints and business websites ('Golf Wang' , 'Wild Fang', 'Neith Fashion') with angry buyers expressing similar concerns over dropshipping, misleading business practices, and brushing scams. Avoid at all costs. I am still waiting on my return label and refund for these cheap products.
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